Springfield, Missouri, United States · On-site
Position Summary The Technical Specialist will strive to generate repeatable sales by offering world-class service to ALL customers. Exceeding the customer’s expectations and preferences through continual interacti…
Skills: Technical support, Customer service, Sales, Relationship building, Order fulfillment
Springfield, Missouri, United States · On-site
POSITION SUMMARY: Reporting to the Maintenance Supervisor or designee, this position will assist the Maintenance department in the completion of basic maintenance projects and PM efforts. ESSENTIAL DUTIES AND RESPONSIBIL…
Skills: Electrical maintenance, Electronics, Mechanics, Welding, Plumbing
Springfield, Missouri, United States · On-site
$19/hr
Monday-Friday 8:00am-4:30pm $19.50/hour Who we are: At NewStream Enterprises, LLC, we like to WIN, and have FUN doing so. We leverage our employee-owner mentality to continually improve our processes, our relationships, …
Skills: Preventive maintenance, Electrical systems, Mechanical systems, Plumbing, Pneumatic systems
Springfield, Missouri, United States · On-site
$16/hr–$17/hr
POSITION SUMMARY: Reporting to the Production Supervisor, this position will remove component parts for testing and cleaning. This position involves intense physical activity, and use of several hand tools and machines. …
Skills: Disassembly, Machine operation, Hand tools, Air tools, Material handling
Springfield, Missouri, United States · On-site
Don’t just dream it – empower your future with us. In the face of the 1980s recession, Springfield Remanufacturing Corp. (SRC), originally a small division of International Harvester, rose from the ashes of f…
Skills: Inventory Management, Warehouse Operations, Material Handling, Inventory Organization, Supply Chain Support
Springfield, Missouri, United States · On-site
SRC Holdings Corporation is seeking an experienced part-time Corporate Paralegal / Legal Operations Specialist to support the General Counsel and Legal Department in managing a broad range of corporate, commercial, gover…
Skills: Corporate governance, Contract administration, Legal research, Compliance, Risk management
Monett, Missouri, United States · On-site
Who Are We? At SRC Automotive, we like to WIN, and have FUN doing so. We leverage our employee-owner mentality to continually improve our processes, our relationships, and our business. Transparency is at the core of who…
Skills: Industrial maintenance, Electrical work, Mechanical repair, Welding, Machining
Springfield, Missouri, United States · On-site
$17/hr
POSITION SUMMARY: Reporting to the Production Supervisor, this position will perform non- routine, close tolerance production duties. Operators also perform minor machine set-ups, general maintenance, and area housekeepi…
Skills: Machine setup, General maintenance, Soldering, Arbor press operation, Drill press operation
Springfield, Missouri, United States · On-site
Position Summary The Director of Supply Chain is responsible for leading the end-to-end supply chain strategy for SRC Heavy Duty, ensuring the business delivers industry-leading customer service, operational efficiency, …
Skills: Supply Chain Strategy, Purchasing, Sourcing, Production Planning, Inventory Management
Springfield, Missouri, United States · On-site
POSITION SUMMARY: EHS Coordinator is responsible for assisting in compliance with Environmental, Health, and Safety regulations within the manufacturing facility. This role involves implementing and maintaining safety pr…
Skills: EHS Compliance, Safety Training, Risk Assessment, Incident Investigation, Waste Management
Springfield, Missouri, United States · On-site
Position Summary The Production Planning Manager is responsible for developing and managing the master production schedule, leading planning processes, and ensuring alignment between customer demand, material availabilit…
Skills: Production Planning, Master Production Scheduling, Capacity Planning, Inventory Management, Demand Forecasting
Springfield, Missouri, United States · On-site
When you step into Springfield Remanufacturing Corp. (SRC), you'll immediately notice the difference – our organizational culture is unlike anything you've encountered before. We proudly see ourselves as a "busines…
Skills: Engine Assembly, Fuel Injection Pump Assembly, Reading Work Instructions, Quality Control, Manual Torque Tools
Springfield, Missouri, United States · On-site
Ready to join a remarkable story of transformation? In 1983, visionary leaders, including Jack Stack and a dedicated team, turned a failing business into a thriving success amidst financial challenges at International Ha…
Skills: Engine Disassembly, Visual Inspection, Precision Measurement, Following Technical Instructions, Manual Dexterity
Springfield, Missouri, United States · On-site
$16/hr
Full-Time, Monday-Friday 6:00am-2:30pm $16.00/hour Who we are: At NewStream Enterprises, LLC, we like to WIN, and have FUN doing so. We leverage our employee-owner mentality to continually improve our processes, our rela…
Skills: Kitting, Packaging, Assembly, Inventory Accuracy, Attention To Detail
Springfield, Missouri, United States · On-site
The Painter/Packager has the responsibility to perform duties related to painting engines, components, and other materials as well as provide proper packaging, labeling, and special instructions for the customer. This po…
Skills: Painting, Packaging, Labeling, Quality Control, Safety Compliance
Springfield, Missouri, United States · On-site
Springfield ReManufacturing Corp. is an employee-owned company that remanufactures engines and components for customers in the agricultural, industrial, construction, and truck markets. As an employee-owned company our a…
Skills: Advanced Product Quality Planning, Reverse Engineering, Project Management, PPAP, PFMEA
Springfield, Missouri, United States · On-site
At Springfield Remanufacturing Corp. (SRC), we understand the power of our employee owners. Our commitment to open book management ensures that every member of the SRC family contributes to our success and enjoys the rew…
Skills: Machinery Operation, Grinding, Sanding, Cleaning, Polishing
Springfield, Missouri, United States · On-site
$17/hr
POSITION SUMMARY: Reporting to the Production Supervisor, this position will perform the assembling of major components, and will perform minor machine set-ups, general maintenance, and area housekeeping. This position w…
Skills: Assembly, Soldering, Machine Set-up, General Maintenance, Material Handling
Springfield, Missouri, United States · On-site
What you will do: As an employee-owner, you will be reporting to the Quality Manager, your responsibility is to support the objectives of the Quality Management System. Qualifications: Detail-oriented, organization, and …
Skills: Quality Inspection, Calipers, Micrometers, Multimeters, Blueprint Reading
Strafford, Missouri, United States · On-site
Account Manager Location: Springfield, MO Travel: Up to 15% Build Relationships. Solve Problems. Drive Customer Success. We're looking for a customer-focused Account Manager who enjoys building strong partnerships, solvi…
Skills: Account Management, Customer Success, Problem Solving, Root Cause Analysis, Relationship Building
Springfield, Missouri, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Technical Specialist will manage customer relationships, process orders, and provide technical support for diesel and natural gas power units. They are responsible for gathering market feedback, resolving complaints, and coordinating with internal teams to ensure high-quality service and repeat business.
Candidates must have a bachelor's degree in a business-related field or equivalent experience, along with strong interpersonal and organizational skills. Proficiency in Microsoft Office and experience with diesel, natural gas, or automotive engines is preferred.
Position Summary
The Technical Specialist will strive to generate repeatable sales by offering world-class service to ALL customers. Exceeding the customer’s expectations and preferences through continual interaction with the customer and effectively communicating to the appropriate departments in order for the Company to promptly respond to the needs of the customer is required to succeed.
The Technical Specialist’s interactions include, accepting orders, expediting, servicing complaints, and ensuring order fulfillment. Collecting the customer expectations, preferences, and even disappointments so the Company can use this information to enhance the customer’s experience is critical to creating repeat customers and a sustainable business.
Key Responsibilities:
• Build trusted relationships with customers and dealers through proactive communication, follow-up, and service support.
• Support sales and profit goals by promoting SRC's product and service offerings and assisting with program specials, inventory reduction opportunities, new product introductions, and customer education.
• Confer with customers by phone or in person to provide product and service information, accept orders, resolve complaints, and follow up on customer needs.
• Provide technical support for diesel or natural gas power units, including installation, application, and general service assistance.
• Take orders for finished goods, parts, and services; enter customer interactions, transactions, inquiries, complaints, comments, and actions taken into CRM.
• Provide product pricing to customers following the guidelines established in the Company's Pricing Policy.
• Expedite orders, assist with warranty issues, and coordinate customer claim follow-up through full resolution.
• Handle technical questions from the customer base or coordinate with the Technical Support Team as needed, ensuring follow-up through resolution.
• Gather competitive data, market feedback, customer expectations, preferences, and dissatisfaction indicators on customer calls.
• Establish leads and appointments for Account Managers and communicate new opportunities, customer issues, product feedback, and service improvement ideas to management.
• Maintain strong product, customer, and competitor knowledge in order to maximize value to the customer base.
• Assist with customer visits, dealer universities, and other educational services that help grow sales.
• Participate in and support Open Book Management and recognize the responsibilities of being an employee-owner.
• Minimal overnight travel of varying lengths may be required, less than 20%.
Key Qualifications
• Bachelor's degree in Sales and Marketing, Business, or a related field; equivalent experience considered.
• Natural Gas, Diesel, or Automotive Engine experience preferred.
• Complete understanding of the manufacturing and delivery process and timetable to satisfy customer needs without compromising product quality.
• Strong interpersonal skills and ability to build relationships with fellow employees, potential customers, and current customers.
• Excellent organizational skills, attention to detail, follow-through, and ability to manage multiple priorities.
• Computer proficiency with Excel, Word, Access, and Outlook.
Additional Rewards:
• Exceptional health benefits
• Vacation and Holiday pay
• 5% 401(k) Match
• 100% Employee-Owned
• Outstanding Company Culture
• 100% Tuition Reimbursement
• ESOP Program
Location: 650 N Broadview Pl Springfield, MO 65802
Businesspeople first, remanufacturers second. 100% Employee-Owned / Open-Book Management
Recognized as a Top 25 Best Small Company by Forbes, SRC is an award-winning, employee-owned remanufacturer in North America directly servicing Original Equipment Manufacturers in the agricultural, industrial, construction, truck, marine and automotive markets. Since 1983, our expertise has grown far beyond remanufacturing to include new assembly, supply chain management, core and materials, and business consulting. We believe the best way to operate a business is by empowering employees with industry-leading education, financial transparency, a voice in saying how the company is run, and a personal stake in the financial outcome.
Offices: 531 S Union Ave, Springfield, MO 65802, US
Businesspeople first, remanufacturers second. 100% Employee-Owned / Open-Book Management
Recognized as a Top 25 Best Small Company by Forbes, SRC is an award-winning, employee-owned remanufacturer in North America directly servicing Original Equipment Manufacturers in the agricultural, industrial, construction, truck, marine and automotive markets. Since 1983, our expertise has grown far beyond remanufacturing to include new assembly, supply chain management, core and materials, and business consulting. We believe the best way to operate a business is by empowering employees with industry-leading education, financial transparency, a voice in saying how the company is run, and a personal stake in the financial outcome.
Offices: 531 S Union Ave, Springfield, MO 65802, US
