Spinomenal is a dynamic force in the online casino sector, bursting onto the scene in 2014. Renowned as one of the fastest-growing content creators in the iGaming industry, Spinomenal serves as a playground for fostering…
Skills: Tier 1-2 Technical Support, Google Workspace Administration, Microsoft 365 Administration, Windows OS, macOS
Spinomenal is a dynamic force in the online casino sector, bursting onto the scene in 2014. Renowned as one of the fastest-growing content creators in the iGaming industry, Spinomenal thrives on fostering creativity and …
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Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
Provide Tier 1-2 technical support for local and remote employees across hardware, software, and connectivity. Manage the IT lifecycle including onboarding, offboarding, and administration of SaaS platforms and network infrastructure.
Requirements
Requires 2+ years of IT support experience in a fast-paced environment with strong expertise in Windows, macOS, and SaaS administration. Must possess solid networking knowledge and high-level English communication skills.
Full job description
Spinomenal is a dynamic force in the online casino sector, bursting onto the scene in 2014. Renowned as one of the fastest-growing content creators in the iGaming industry, Spinomenal serves as a playground for fostering creativity and collaboration. By nurturing an environment where employees thrive on teamwork and communication, Spinomenal maintains a rapid pace of innovation and development. This dedication to collective effort and shared vision has propelled Spinomenal to success, delivering captivating and cutting-edge gaming experiences to players worldwide.
Spinomenal is looking for our new IT Team Member to join our team.
About the position
We are looking for an IT Support Specialist to join our IT team and provide day-to-day technical support to employees across the company. This role is ideal for someone who enjoys solving technical issues, working with people, supporting business systems, and maintaining a stable and efficient IT environment. The position includes hands-on support for users, endpoint devices, SaaS platforms, networking, and internal IT processes.
About the team
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Responsibilities
User Support: Provide Tier 1-2 technical support (hardware, software, connectivity) for local and remote employees, ensuring a high level of service.
Lifecycle Management (On/Offboarding): Manage the IT lifecycle of employees—provisioning/deprovisioning users, managing permissions, licenses, and hardware deployment.
SaaS & Systems Admin: Administer core company platforms including Google Workspace, M365, Slack, Jira/Atlassian, and VPN tools.
Endpoint & Inventory Management: Maintain and monitor endpoint security/compliance via MDM tools, and manage the company’s IT inventory (laptops, accessories, licenses).
Requirements
Experience: 2+ years of experience in IT Support / Helpdesk within a high-tech or fast-paced environment.
OS Expertise: Strong, hands-on knowledge of both Windows and macOS environments.
SaaS Administration: Proven experience administering Google Workspace and Microsoft 365 (users, groups, licenses).
Networking Chops: Solid understanding of networking concepts and troubleshooting (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Soft Skills: Exceptional service orientation, patience, and communication skills. Ability to explain technical issues to non-technical users.
Language: High level of English (both written and verbal) for interacting with global teams/vendors.
Advantages
Experience with advanced Identity & Access Management (IAM) and MDM platforms (e.g., Okta, Jamf, Intune, JumpCloud).
Familiarity with cybersecurity best practices, MFA, and SSO implementation.
Basic scripting or automation knowledge (Bash, PowerShell, Python).
Experience in the global high-tech or gaming industry.
Related keywords
IT SupportHelpdeskGoogle WorkspaceM365SlackJiraAtlassianVPNWi-FiLANDNSDHCPMDMOktaJamfIntune
B2B iGaming Leader: 10 years of creative thinking leading to fun games and fast growth in the industry.
Industry
Software Development
Company size
51-200 employees
Founded
2014
Headquarters
Israel, +972
LinkedIn followers
10,164
Founded in 2014, Spinomenal is one of the fastest-growing iGaming suppliers. with more than 300 game releases so far, we thrive on being the best!
With global operations including multiple regulated markets such as Belgium, Bosnia, Brazil, Bulgaria, Colombia, Croatia, Estonia, Georgia, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Mexico, Netherlands, North Macedonia, Peru, Portugal, Romania, Serbia, South Africa, Spain, Switzerland, United Kingdom and more.
Here at Spinomenal, we understand the needs of the players by combining innovation and tradition. Our games vary on a wide range of themes and unique features to meet every player's preference.
In addition, we provide a set of promotional tools such as SpinOWheel, Mega Flash Win, and a fully customized tournament tool to help build retention and improve KPI with minimum to no cost to the operators.
So whether it's to celebrate a holiday, retain VIP players, or engage new players, we have the games and the tools to make it happen.
B2B iGaming Leader: 10 years of creative thinking leading to fun games and fast growth in the industry.
Industry
Software Development
Company size
51-200 employees
Founded
2014
Headquarters
Israel, +972
LinkedIn followers
10,164
Founded in 2014, Spinomenal is one of the fastest-growing iGaming suppliers. with more than 300 game releases so far, we thrive on being the best!
With global operations including multiple regulated markets such as Belgium, Bosnia, Brazil, Bulgaria, Colombia, Croatia, Estonia, Georgia, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Mexico, Netherlands, North Macedonia, Peru, Portugal, Romania, Serbia, South Africa, Spain, Switzerland, United Kingdom and more.
Here at Spinomenal, we understand the needs of the players by combining innovation and tradition. Our games vary on a wide range of themes and unique features to meet every player's preference.
In addition, we provide a set of promotional tools such as SpinOWheel, Mega Flash Win, and a fully customized tournament tool to help build retention and improve KPI with minimum to no cost to the operators.
So whether it's to celebrate a holiday, retain VIP players, or engage new players, we have the games and the tools to make it happen.