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Jobs at SourceBio International Plc (Now Hiring) — 1 open

SourceBio International Plc logoSourceBio International Plc

Integration Support Engineer

Nottingham, England, United Kingdom · On-site

Mid level

Company Description Source BioScience, comprised of Source LDPath and Source Genomics, provides industry-leading laboratory services in genomics, multiomics and healthcare diagnostics, partnering with biotechnology, phar…

Skills: VPN Configuration, Firewall Management, SQL, TCP/IP, DNS

SourceBio International Plc logo

Integration Support Engineer

SourceBio International Plc

Nottingham, England, United Kingdom • On-site

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Mid level

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  • Full-time
  • Pension, Income Protection, Death In Service, Employee Assistance Programme, Medicash Health Cash Plan, Shopping & Leisure Discount Portal
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Integration Support Engineer deploys and maintains system integrations across internal platforms and external customer environments. This includes configuring VPNs, managing firewall rules, and providing technical support to ensure secure data flow.

Requirements

Candidates must have experience with FortiGate firewalls, VPNs, SQL, and general networking protocols. Familiarity with healthcare integrations like HL7 and FHIR is highly desirable.

Full job description

Company Description

Source BioScience, comprised of Source LDPath and Source Genomics, provides industry-leading laboratory services in genomics, multiomics and healthcare diagnostics, partnering with biotechnology, pharmaceutical, healthcare and academia. For more information, please visit www.sourcebioscience.com.

Job Description

Role Overview

The Integration Support Engineer is responsible for deploying, supporting, and maintaining system integrations across internal platforms and external customer environments. The role combines networking, application deployment, and technical support, working closely with development teams to ensure reliable and secure integration services.

Key Responsibilities

Integration Deployment & Configuration

  • Configure and deploy new integration solutions across internal and customer environments
  • Install and configure internally developed software applications
  • Support onboarding of new customers, ensuring integrations are deployed to agreed standards
  • Assist in testing and validation of integrations prior to go-live

Networking & Security Setup

  • Configure and maintain VPN connections (site-to-site and client VPNs)
  • Implement and manage firewall rules on FortiGate appliances
  • Troubleshoot connectivity issues across secure network environments
  • Ensure all configurations align with organisational security and compliance policies

Support & Incident Management

  • Provide technical support to internal teams and external customers for integration-related issues
  • Troubleshoot integration failures, data flow issues, and connectivity problems
  • Monitor system performance and support proactive issue resolution
  • Log, track, and resolve incidents in line with SLAs

Collaboration & Continuous Improvement

  • Work closely with software development teams to support new releases and enhancements
  • Assist in identifying root causes of recurring issues and propose improvements
  • Contribute to technical documentation, including deployment guides and knowledge base articles
  • Support automation and standardisation of deployment processes where possible

Qualifications

Key Skills & Experience

Essential

  • Experience configuring VPNs and firewall rules (FortiGate preferred)
  • Working knowledge of SQL query
  • Networking knowledge (TCP/IP, DNS, routing, NAT, ports/protocols)
  • Experience deploying and supporting software applications in customer environments
  • Troubleshooting experience across network, application, and integration layers
  • Familiarity with Windows Server environments
  • Strong communication skills, with the ability to support both technical and non-technical users

Desirable

  • Experience with healthcare or NHS integrations (e.g. HL7, FHIR, LIMS, pathology systems)
  • Experience with secure data transfer methods (SFTP, APIs, REST services)
  • Exposure to monitoring tools and logging platforms
  • Understanding of ITIL or structured service management processes

Personal Attributes

  • Strong problem-solving skills and attention to detail
  • Ability to work independently and manage multiple deployments simultaneously
  • Customer-focused with a proactive approach to support
  • Comfortable working in a fast-paced, evolving technical environment

Additional Information

 

  • Pension
  • Income Protection
  • Death in Service
  • Employee Assistance Programme  
  • Medicash health cash plan
  • Shopping & leisure discount portal
  • Virtual GP Service
  • mProve Yourself health and wellbeing resources
  • SkinVision App
  • Able Futures Mental Health support
  • 33 days holiday (inclusive of bank holidays)
  • An extra day off on your birthday
  • Cycle to work scheme
  • Discounted private healthcare

Due to the volume of applications, we apologise that we are unable to respond individually to each application. If we have not contacted you within 7 working days your application has been unsuccessful and your details have not been retained. Please feel free to apply for any other position you may see in the future.

Related keywords

FortiGateVPNSQLTCP/IPDNSNATWindows ServerHL7FHIRLIMSSFTPREST APIsITILGenomicsHealthcare DiagnosticsNetwork Security

About SourceBio International Plc

LinkedInVisit site

We are a leading provider of laboratory service to Blue Chip Pharma, NHS & Private Hospitals.

Industry
Biotechnology Research
Company size
201-500 employees
Headquarters
Nottingham
LinkedIn followers
498

SourceBio International plc (‘SourceBio’) is a leading international provider of laboratory services to clients in the pharmaceutical industry, the NHS and to private healthcare providers. The Group is headquartered in Nottingham, with additional facilities in the UK, Ireland and the US. The Group’s revenues are derived from four core businesses areas: Healthcare Diagnostics – histopathology and clinical diagnostic services for the NHS and private healthcare providers across the UK and Ireland. Genomics – Sanger and Next Generation sequencing services for pharmaceutical and biotech industries, academia, CRO and other research groups in the UK, Europe and the US. Stability Storage – controlled environmental storage and shelf life testing services and stability storage equipment for pharmaceutical and biotechnology industry, contract manufacturers and analytical testing companies in the UK, Europe and the US. Infectious Disease Testing – since May 2020, COVID-19 Antigen RT-PCR testing services to the NHS, private healthcare providers and private industry. For Media or Investor queries please email [email protected]

Offices: Nottingham, NG8 6PX, GB · London, EC3V 9HD, GB

Health CareBiotechnology
View all jobs at SourceBio International Plc

About SourceBio International Plc

LinkedInVisit site

We are a leading provider of laboratory service to Blue Chip Pharma, NHS & Private Hospitals.

Industry
Biotechnology Research
Company size
201-500 employees
Headquarters
Nottingham
LinkedIn followers
498

SourceBio International plc (‘SourceBio’) is a leading international provider of laboratory services to clients in the pharmaceutical industry, the NHS and to private healthcare providers. The Group is headquartered in Nottingham, with additional facilities in the UK, Ireland and the US. The Group’s revenues are derived from four core businesses areas: Healthcare Diagnostics – histopathology and clinical diagnostic services for the NHS and private healthcare providers across the UK and Ireland. Genomics – Sanger and Next Generation sequencing services for pharmaceutical and biotech industries, academia, CRO and other research groups in the UK, Europe and the US. Stability Storage – controlled environmental storage and shelf life testing services and stability storage equipment for pharmaceutical and biotechnology industry, contract manufacturers and analytical testing companies in the UK, Europe and the US. Infectious Disease Testing – since May 2020, COVID-19 Antigen RT-PCR testing services to the NHS, private healthcare providers and private industry. For Media or Investor queries please email [email protected]

Offices: Nottingham, NG8 6PX, GB · London, EC3V 9HD, GB

Health CareBiotechnology
View all jobs at SourceBio International Plc

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