Santa Monica, California, United States · On-site
$120k–$180k/yr
Company Description W.I. Simonson is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our w…
Skills: Customer Retention, CRM Proficiency, CDK CRM, Elead, Communication Skills
Pineville, North Carolina, United States · On-site
Company Description At Cadillac South Charlotte, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewardi…
Skills: Customer Service, Service Scheduling, Cost Estimation, Vehicle Mechanical Knowledge, Communication Skills
Fairfax, Virginia, United States · On-site
$100k–$120k/yr
Company Description At BMW OF FAIRFAX, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career …
Skills: Vehicle Appraisal, Prospecting, Lead Generation, CRM Software, Telemarketing
Baytown, Texas, United States · On-site
$60k–$120k/yr
Company Description Baytown Ford, Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. Compensat…
Skills: Vehicle Appraisal, Automotive Purchasing, CRM Software, Lead Generation, Customer Engagement
Deadwood, South Dakota, United States · On-site
Company Description Deadwood Harley-Davidson feels like stepping back into time. On the historic Main Street of Deadwood, nestled into a classic building, you’ll find all of the accessories and apparel you need. Job Desc…
Skills: Staff Management, Financial Management, Merchandising, Sales Driving, Customer Service
Avondale, Arizona, United States · On-site
$45k–$75k/yr
Company Description EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in…
Skills: Vehicle Repair, Vehicle Maintenance, Lube and Filter Service, Brake Repair, Tire Repair
Thornton, Colorado, United States · On-site
$55k–$90k/yr
Company Description EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in…
Skills: Vehicle Valuation, Price Negotiation, Consumer Acquisition, Analytical Skills, Customer Service
Mishawaka, Indiana, United States · On-site
$45k–$60k/yr
Company Description Jordan Lexus, is a Sonic Automotive Dealership. Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. Our talented team work together …
Skills: Traffic Management, KPI Performance Tracking, CDK CRM, Elead, Training and Development
Baytown, Texas, United States · On-site
$20/hr–$50/hr
Company Description At Baytown Ford, is a Sonic Automotive dealership, We are looking for CERTIFIED FORD TECHNICIANS. We are a busy service department with never a slow period. Baytown Ford offers a $5,000 signing bonus …
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Ford Certification, ASE Certification
Pineville, North Carolina, United States · On-site
$60k–$90k/yr
Company Description The Parts Counterperson provided exceptional service at the parts counter, assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to our service technicians. Yo…
Skills: Customer Service, Inventory Management, Automotive Parts Knowledge, Organizational Skills, Multitasking
San Jose, California, United States · On-site
Company Description Honda of Stevens Creek is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride…
Skills: Automotive Lubrication, Oil Changes, Fluid Maintenance, Vehicle Inspection, Diagnostic Skills
Mishawaka, Indiana, United States · On-site
$50k–$150k/yr
Company Description Jordan Ford is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our wor…
Skills: Collision Estimating, Vehicle Damage Inspection, Insurance Approval Process, Customer Service, Repair Timeline Coordination
Houston, Texas, United States · On-site
Company Description Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. At Lone Star Chevrolet,…
Skills: Inventory Management, Shipping And Receiving, Data Entry, Organization, Attention To Detail
Colma, California, United States · On-site
$75k–$150k/yr
Company Description Honda of Serramonte is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in…
Skills: Customer Service, Automotive Diagnosis, CDK, Time Management, Multitasking
Colma, California, United States · On-site
$70k–$150k/yr
Company Description Honda of Serramonte is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in…
Skills: Consultative Selling, Customer Service, Negotiation, Needs Assessment, Objection Handling
Los Angeles, California, United States · On-site
$84k–$120k/yr
Company Description At Beverly Hills BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with m…
Skills: Customer Service, Cost Estimation, Vehicle Mechanical Knowledge, Scheduling, Communication Skills
Chattanooga, Tennessee, United States · On-site
$25/hr–$35/hr
Company Description At BMW of Chattanooga, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with …
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, BMW Technical Standards, Safety Inspections
Rapid City, South Dakota, United States · On-site
$80k–$120k/yr
Company Description Black Hills Harley-Davidson® is a full-service Harley-Davidson® dealership and is home to the largest selection of Harley-Davidson® motorcycles, parts, accessories, and MotorClothes® apparel in the MI…
Skills: Advanced Diagnostics, Complex Repairs, Motorcycle Troubleshooting, Customization, Technical Documentation
Marietta, Georgia, United States · On-site
Company Description At Global Imports BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with …
Skills: Interpersonal Communication, Verbal Communication, Written Communication, Multi-line Telephone Systems, Microsoft Word
Fairfax, Virginia, United States · On-site
$50k–$70k/yr
Company Description At BMW of Fairfax, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more…
Skills: Product Knowledge, Customer Experience, Vehicle Technology Demonstration, Customer Relationship Management, Troubleshooting
Santa Monica, California, United States • On-site
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The Loyalty Retention Specialist focuses on building brand loyalty by ensuring previous lease and loan customers return to purchase or lease new vehicles. This involves managing customer communication via phone, email, and text to provide end-of-term solutions and schedule appointments.
Candidates must have at least one year of automotive retail experience and proficiency in CDK CRM (Elead) and Microsoft Office. A valid driver's license and the ability to pass pre-employment background and drug screenings are required.
W.I. Simonson is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Salary: $18 / hour plus commission
Range: $120,000 to $180,000
The Loyalty Retention Specialist is responsible for building dealership and brand loyalty and/or retention by ensuring our previous customers return to lease or purchase new vehicles. This role requires highly engaged management of the dealership loyalty and daily interaction with customers via multiple communication methods on a scheduled basis. This high-visibility role is critical to the dealership’s overall success and presents a great opportunity and career path within Sonic Automotive.
The Loyalty Retention Specialist will report directly to the Loyalty Manager, if applicable, or Sales Manager.
(The Loyalty Retention Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include an hourly rate of $18.00 / hour. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)
It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Delivering an experience for our guests and our teammates that fulfills dreams, enriches lives and delivers happiness
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.
Offices: 4401 Colwick Road, Charlotte, North Carolina 28211, US
Delivering an experience for our guests and our teammates that fulfills dreams, enriches lives and delivers happiness
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.
Offices: 4401 Colwick Road, Charlotte, North Carolina 28211, US
