Why us? Being people-focused, our mission is to provide an engaging, enriching environment for our employees, building the best teams to enable our customers to harness their data in real-time and create personalized eng…
Solitics is a leading SaaS company specializing in microservices, operating at high scale and leveraging cutting-edge technology. We are committed to delivering top-tier solutions to our clients, and our innovative platf…
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Full-time
bachelor degree
Professional Mentoring, Supportive Work Environment, Innovative Tools
Posted 24d ago
~40 hrs/week
Responsibilities
Manage customer relationships and act as the primary focal point to increase product value and ensure successful implementation. Collaborate with engineering, product, and sales teams to perform onboardings and user training.
Requirements
Requires 2-3 years of experience in Customer Success or Account Management within a SaaS company and a bachelor's degree. Must possess strong technical skills and native-level English proficiency.
Full job description
Why us?
Being people-focused, our mission is to provide an engaging, enriching environment for our employees, building the best teams to enable our customers to harness their data in real-time and create personalized engagements with their end-users. At Solitics you will take on various challenges, bring out the best & most creative you. Solitics will provide you with innovative tools, professional mentoring, and supportive work environment.
Who Are You?
You’re a talented charismatic team player that is results oriented. Energetic, highly motivated and a people’s person that is self-learning with deep technological, technical, and business skills.
What Will You Do?
Develop a deep understanding of Solitics products and the value proposition they deliver
Own and develop strong relationships with your customers and their organizations
Be your customers’ focal point and manage required stake holders within Solitics
Work closely with engineering, product management, customer support and sales teams
Proactively manage, consult, and constantly increase the products’ value for your customers
Preform onboardings and users training on Solitics products
Manage the customer's implementation and expectations throughout their journey
What must you have?
2 - 3 years of experience as Customer Success / Technical Account / Account - Manager in SAAS company – with hands on experience with products- a must!
Strong technical skills that enable you to engage productively with technical teams, and ability to build influential relationships
Experience in managing multiple stakeholders and projects in a fast-paced environment
Bachelor’s degree
Native English level or equivalent ,Russian-advantage!
What will be an advantage?
Experience in marketing automation / retention strategies
The marketing automation platform built for fast-paced, performance-driven industries. Personalise and gamify at scale.
Industry
Software Development
Company size
11-50 employees
Founded
2013
Headquarters
Tel Aviv
LinkedIn followers
3,437
Solitics is the reason your platform just got 10x more engaging.
We help iGaming, Online Trading and Digital Banking platforms create real-time customer experiences that feel personal, relevant and alive.
The Solitics ecosystem brings together adaptive marketing automation, smart gamification and agentic AI. Live data becomes hyper-personalised journeys across every channel. Gamification adds motivation, progress and reward where it matters. Behind it all, AI quietly powers the entire experience: Analysing behaviour, uncovering insights, predicting outcomes and stepping in wherever the team needs strategy, execution or support.
Here at Solitics, speed is everything. Our platform processes live data and reacts in a market-best 0.8 seconds, so every interaction reaches users while the moment still matters. And with a guaranteed 45-day integration process, teams can start seeing value quickly and avoid the long implementation cycles that slow growth down.
Founded in 2013 by visionary data experts, Solitics now helps hundreds of brands turn complex data into experiences users actually want to come back to.
The marketing automation platform built for fast-paced, performance-driven industries. Personalise and gamify at scale.
Industry
Software Development
Company size
11-50 employees
Founded
2013
Headquarters
Tel Aviv
LinkedIn followers
3,437
Solitics is the reason your platform just got 10x more engaging.
We help iGaming, Online Trading and Digital Banking platforms create real-time customer experiences that feel personal, relevant and alive.
The Solitics ecosystem brings together adaptive marketing automation, smart gamification and agentic AI. Live data becomes hyper-personalised journeys across every channel. Gamification adds motivation, progress and reward where it matters. Behind it all, AI quietly powers the entire experience: Analysing behaviour, uncovering insights, predicting outcomes and stepping in wherever the team needs strategy, execution or support.
Here at Solitics, speed is everything. Our platform processes live data and reacts in a market-best 0.8 seconds, so every interaction reaches users while the moment still matters. And with a guaranteed 45-day integration process, teams can start seeing value quickly and avoid the long implementation cycles that slow growth down.
Founded in 2013 by visionary data experts, Solitics now helps hundreds of brands turn complex data into experiences users actually want to come back to.