Senior Tax & Compliance Specialist

Location: Ottawa or Toronto, Ontario | Hybrid
Department: Administration | Finance
Reports To: Urvi Shah, Assistant Controller
Type: Permanent | Full-Time
Vacancy Status: This is an active, approved role and we are currently hiring for this position.

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

Solink is looking for a Senior Tax & Compliance Specialist to execute and evolve our Canadian and U.S. tax compliance function. You'll take ownership of day-to-day direct and indirect tax compliance, working within the governance framework and controls set by the Assistant Controller, while actively shaping how that framework evolves as the business grows.

You'll serve as the company's technical tax expert across Canadian and U.S. direct tax, indirect tax, sales and use tax, and regulatory compliance, partnering closely with Finance, Legal, Sales, Operations, Procurement, and external advisors. You'll proactively identify tax risks, interpret evolving legislation, and build repeatable processes that minimize risk while supporting business growth.

The ideal candidate is a CPA with strong North American tax experience who enjoys solving complex problems, improving processes, and building sustainable compliance frameworks in a fast-growing technology company.

What You’ll Do

Tax Compliance & Governance

• Execute the Canadian and U.S. tax compliance program, maintaining filing schedules and compliance documentation, and flagging gaps or risks to the Assistant Controller early.

• Develop and maintain a scalable tax governance framework, ensuring compliance obligations are met accurately and on time.

• Maintain tax calendars, filing schedules, and compliance documentation across all jurisdictions.

• Monitor changes in Canadian and U.S. tax legislation and proactively assess impacts to the business.

• Research, document, and communicate technical tax positions, providing practical recommendations to Finance leadership.

• Develop internal tax policies and standard operating procedures that improve consistency, scalability, and audit readiness.

Direct Tax

• Prepare Canadian and U.S. corporate income tax compliance, including tax returns, estimated payments, extensions, and supporting schedules.

• Coordinate quarterly and annual IFRS tax provisions, including current and deferred tax calculations.

• Support transfer pricing compliance, intercompany transactions, and related documentation.

• Partner with external tax advisors on tax planning initiatives and complex tax matters.

• Analyze the tax implications of acquisitions, restructurings, legal entity changes, and international expansion.

Indirect Tax

• Manage Canadian indirect tax compliance, including GST/HST, PST, QST, and other provincial tax requirements.

• Manage U.S. sales and use tax compliance across all applicable jurisdictions.

• Monitor economic and physical nexus requirements and ensure timely registrations and filings.

• Manage exemption certificates, resale certificates, and supporting tax documentation.

• Ensure accurate tax treatment for customer invoices, subscriptions, hardware sales, professional services, procurement activities, inventory movements, freight, and cross-border transactions.

• Partner with Billing, Sales, Procurement, and Operations to ensure tax is applied correctly as products, pricing, and contracts evolve.

Sales & Use Tax

• Execute multi-state U.S. sales and use tax compliance and reporting.

• Ensure accurate accrual and remittance of use tax on purchases where applicable.

• Respond to routine sales tax notices and registration updates, escalating anything unusual to the Assistant Controller.

• Continuously evaluate changing nexus rules and ensure compliance with evolving U.S. tax legislation.

• Recommend improvements to sales tax automation and system configuration based on what you're seeing day-to-day.

Tax Audits & Regulatory Compliance

• Support the Accounting Manager by serving as the primary contact for CRA, IRS, and U.S. state tax authorities during audits, reviews, and inquiries.

• Coordinate responses to tax notices and regulatory requests.

• Build sustainable documentation and internal controls that support successful tax audits.

• Identify compliance risks early and implement long-term corrective actions.

• Ensure tax processes remain compliant with internal controls and external regulatory requirements.

Process Improvement & Automation

• Identify opportunities to automate tax calculations, reconciliations, reporting, and compliance activities.

• Partner with Finance Systems to improve tax configurations within NetSuite, Salesforce, Avalara, or similar platforms.

• Reduce manual processes while improving the accuracy and scalability of tax operations.

• Evaluate AI-enabled solutions that improve tax compliance, reporting, and risk management.

Business Partnership

• Act as a first point of contact for Sales, Procurement, and Operations on routine tax questions.

• Review customer and vendor contracts to ensure appropriate tax treatment.

• Support new market expansion by evaluating tax registration and compliance requirements.

• Translate complex tax regulations into practical guidance for business stakeholders.

What You Bring

Must-Have

• CPA designation.

• 4+ years of progressive experience in Canadian and U.S. taxation within public accounting and/or industry.

• Strong knowledge of:

  • Canadian and U.S. corporate income tax

  • IFRS tax accounting

  • GST/HST, PST, QST

  • U.S. Sales & Use Tax

  • Multi-state nexus rules

  • Tax provisions and deferred tax accounting

• Experience managing tax audits with CRA, IRS, and U.S. state tax authorities.

• Experience supporting transfer pricing and intercompany transactions.

• Advanced Excel and Google Sheets proficiency.

• Experience designing scalable tax controls, governance frameworks, and compliance processes.

• Strong analytical and problem-solving skills with the ability to make sound judgments in ambiguous situations.

• Excellent communication skills with experience advising senior leadership and cross-functional stakeholders.

• High ownership mentality with accountability for tax compliance and risk management.

Nice-to-Have

• Experience in a high-growth SaaS and hardware-enabled technology company.

• Experience with NetSuite, Salesforce, Avalara, Vertex, or Thomson Reuters ONESOURCE.

• Exposure to customs, import/export taxes, and cross-border supply chain tax matters.

• Experience implementing tax automation or AI-enabled finance solutions.

• Experience leading tax transformation, governance, or ERP implementation projects.

• Experience supporting international tax compliance beyond Canada and the United States.

• Global tax experience, including VAT and other indirect/direct taxes in international jurisdictions such as the EU.

Security Requirements

• Candidates must undergo a criminal records check upon hire;

• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

• Be willing to comply with Solink’s own security policies and standards.

Our Values

We do things the Solink way:

• Act with URGENCY – Our customers move fast, so we do too.

• Deliver with QUALITY – We sweat the details and hold a high bar.

• Win with TEAM – No egos. Just outcomes, built together.

• Lead with TRUST – We earn it through clarity, consistency, and care.
  

These aren’t just words—they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.

• Meaningful equity: Every full-time, permanent employee has a stake in our growth.

• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.

• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.

• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.

• Candid culture: Clear expectations, honest feedback, and no politics.

• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

1. Intro call with our Talent Team

2. Interview with the Hiring Manager

3. Role-relevant task or case (if applicable)

4. Final interviews with cross-functional team members

5. Reference Checks

6. Offer & onboarding 🎉

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.