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Jobs at Smile City Dental Group (Now Hiring) — 1 open

Smile City Dental Group logoSmile City Dental Group

Recall Coordinator - Smile City Dental

Toronto, Ontario, Canada · On-site

Mid level

We're Hiring: Recall Coordinator Smile City Dental | Full-Time Do you enjoy connecting with people and helping them stay on track with their oral health? At Smile City Dental, we believe every patient deserves to feel ca…

Skills: Dental Administration, Recall Systems, Scheduling, Dental Insurance Verification, Customer Service

Smile City Dental Group logo

Recall Coordinator - Smile City Dental

Smile City Dental Group

Toronto, Ontario, Canada • On-site

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Mid level

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  • Full-time
  • Dental Benefits, Medical Benefits, Extended Health Benefits, RRSP Contribution Program, Continuing Education, Professional Development Opportunities
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Recall Coordinator is responsible for contacting patients due for hygiene and treatment to maintain a productive office schedule. They provide customer service, verify insurance, and maintain accurate patient records to ensure ongoing care.

Requirements

Candidates must have a minimum of 2 years of dental administration experience, specifically with recall systems and insurance. Strong communication skills and a patient-focused personality are required.

Full job description

We're Hiring: Recall Coordinator

Smile City Dental | Full-Time

Do you enjoy connecting with people and helping them stay on track with their oral health?

At Smile City Dental, we believe every patient deserves to feel cared for—even after they leave our office. We're looking for a friendly, organized, and motivated Recall Coordinator who loves building relationships, keeping schedules full, and ensuring patients never miss the care they need.

If you're passionate about creating exceptional patient experiences and thrive in a fast-paced dental office, we'd love to meet you!

Schedule

Full-Time

  • Monday & Friday: 10:00 AM – 5:00 PM
  • Tuesday – Thursday: 10:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 5:00 PM

What You'll Do

  • Contact patients who are due or overdue for hygiene and treatment appointments
  • Build and maintain a productive recall schedule
  • Answer patient questions and provide outstanding customer service
  • Schedule and confirm appointments
  • Verify insurance when needed and assist with patient inquiries
  • Maintain accurate patient records and recall systems
  • Work closely with the clinical team to keep the schedule efficient and productive
  • Build lasting relationships that encourage patients to return for ongoing care

What We're Looking For

  • Minimum 2 years of dental administration experience (required)
  • Experience with recall systems, scheduling, and dental insurance
  • Strong communication, organization, and multitasking skills
  • A friendly, energetic, and patient-focused personality
  • Comfortable making outbound calls and building rapport with patients
  • Multilingual candidates are an asset

What We Offer

  • Competitive hourly wage
  • Comprehensive dental, medical, and extended health benefits
  • RRSP contribution program
  • Continuing education and professional development opportunities
  • Supportive and collaborative team environment
  • Opportunities for career growth within our organization

If you love building relationships and making a difference one conversation at a time, we'd love to hear from you. Apply today!

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace.

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. 

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment. 

 

Related keywords

Dental AdministrationRecall SystemPatient SchedulingDental InsuranceCustomer ServiceHealthcare AdministrationPatient RapportAODAHygiene AppointmentsTreatment Planning

About Smile City Dental Group

LinkedInVisit site
Industry
Hospitals and Health Care
Company size
2-10 employees
Headquarters
Santa Clarita, California
LinkedIn followers
9

Offices: 26572 Bouquet Canyon Rd, Santa Clarita, California 91350-2353, US

View all jobs at Smile City Dental Group

About Smile City Dental Group

LinkedInVisit site
Industry
Hospitals and Health Care
Company size
2-10 employees
Headquarters
Santa Clarita, California
LinkedIn followers
9

Offices: 26572 Bouquet Canyon Rd, Santa Clarita, California 91350-2353, US

View all jobs at Smile City Dental Group

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