Whitpain Township, Pennsylvania, United States · On-site
Entry level
Customer Engagement Trainee Location: Blue Bell, PA Hourly Salary: $ 23.00 About SKF: SKF has been making the world spin since 1907! SKF is an industry-leading manufacturer that's dedicated to a culture of belonging, whe…
Skills: Customer Engagement, Active Listening, Professional Communication, Microsoft Excel, Microsoft Office Suite
Whitpain Township, Pennsylvania, United States · Hybrid
$50k–$62k/yr
Senior
Customer Engagement Representative Location: Blue Bell, PA Salary Range: $ 50,000.00 to $ 62,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading ma…
Skills: Customer Experience, Relationship Management, Cross-functional Collaboration, Data Analysis, Microsoft Excel
Técnico Especializado em Lubrificação Efetuar serviços de verificação de nível e reposição de lubrificantes em equipamentos. Efetua troca de cargas de lubrificantes, bem como a sua purificação e filtragem. Efetua a lubri…
Skills: Lubrication Maintenance, Hydraulic System Filtration, Oil Sampling, SAP, Lincoln Centralized Systems
Whitpain Township, Pennsylvania, United States · On-site
$50k–$62k/yr
Senior
Customer Engagement Representative Location: Blue Bell, PA Salary Range: $ 50,000.00 to $ 62,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading ma…
Skills: Customer Relationship Management, Interpersonal Communication, Active Listening, Conflict Resolution, Microsoft Excel
Gothenburg, Västra Götaland County, Sweden · On-site
Senior
SKF Industrial Sales Sweden is part of SKF’s Nordic sales organization, employing around 140 people across Sweden. We are responsible for delivering SKF’s products and service solutions to industrial customers and operat…
Skills: Key Account Management, B2B Sales, Business Development, Strategic Planning, Government Procurement
SKF Marine ist ein weltweit führender Hersteller schiffstechnischer Anlagen, z. B. von Stabilisatoren, Wellenkomponenten oder Ölaufbereitungssystemen (RecondOil). Weiterhin liefern wir Produkte um Meeresenergieanlagen wi…
Skills: Quality Management Systems, ISO 9001, Process documentation, Internal auditing, Workshop moderation
Territory Manager Location: Vancouver, BC Salary Range: $ 112,000.00 to 126,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that h…
Skills: Sales growth, Negotiation, Business acumen, Relationship building, Strategic planning
Assembler Location: Saint Louis, MO - North Hanley Road Annual Salary: $ 55,764.80 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that h…
The Lubrication Lifetime Solutions Business Unit is responsible for the development, design and manufacturing of lubrication-related systems, tools and equipment. The Business Unit operates in a large number of countries…
Skills: Sales, Account management, Solution selling, Negotiation, Lubrication systems
General Maintenance Location: Elgin, IL Hourly Salary Range: $ 34.51 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a corn…
Production Technician Location: Elgin, IL Hourly Salary Range: $ 26.94 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a co…
Gothenburg, Västra Götaland County, Sweden · On-site
Mid level
Are you a technically skilled engineer who enjoys solving real‑world challenges together with customers and colleagues? Do you thrive on turning technical complexity into smart, practical solutions that help customers? A…
About SKF SKF started its operations in India in 1923. Today, SKF provides through its five technology-centric platforms: bearings and units, seals solutions and services. Over the years the company has evolved from manu…
SKF Marine ist ein weltweit führender Hersteller schiffstechnischer Anlagen, z. B. von Stabilisatoren, Wellenkomponenten oder Ölaufbereitungssystemen (RecondOil). Weiterhin liefern wir Produkte um Meeresenergieanlagen wi…
Skills: Team Leadership, Personnel Development, Troubleshooting, Process Improvement, Budget Management
Dear Colleagues, We are in the process of identifying a suitable candidate for the role of Engineer – Product Engineering Railways, Technology Development. This position will be at level 4 based in Bangalore and will rep…
Lab Technician Location: Falconer, NY Salary Range: $ 55,000.00 to $ 62,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has b…
Ausbildung - Fachinformatiker (m/w/d) Daten- und Prozessanalyse
Hamburg, Germany · On-site
Entry level
SKF Marine ist ein weltweit führender Hersteller schiffstechnischer Anlagen, z. B. von Stabilisatoren, Wellenkomponenten oder Ölaufbereitungssystemen (RecondOil). Weiterhin liefern wir Produkte um Meeresenergieanlagen wi…
Skills: Data Analysis, Process Analysis, Data Quality Management, Programming Languages, Statistical Modeling
About SKF SKF started its operations in India in 1923. Today, SKF provides through its five technology-centric platforms: bearings and units, seals solutions and services. Over the years the company has evolved from manu…
About SKF SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatr…
Skills: Quality Management Systems, ISO 9001, IATF 16949, Root Cause Analysis, Lean Manufacturing
Usineur - Fraiseur en Commande Numerique 3 et 5 Axes
Lons-le-Saunier, Bourgogne – Franche-Comté, France · On-site
Mid level
SKF Aerospace Lons le Saunier, site de 350 personnes, est spécialisé dans la conception et la réalisation de produits à haute valeur ajoutée pour l’aéronautique, pièces mécaniques complexes (roulements et rotules). Nous …
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Temporary
Posted 1d ago
Apply by Oct 3
~40 hrs/week
Responsibilities
The trainee will learn foundational customer service skills and SKF processes through guided training and shadowing. Responsibilities include assisting with customer requests, supporting the internal sales team, and collaborating with cross-functional teams to develop solutions.
Requirements
Candidates should be ambitious, customer-focused individuals with strong soft skills and basic proficiency in Microsoft Office. A willingness to travel is required for future permanent placement in the role.
Full job description
Customer Engagement Trainee
Location: Blue Bell, PA
Hourly Salary: $23.00
About SKF:
SKF has been making the world spin since 1907!
SKF is an industry-leading manufacturer that's dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth.
SKF aims to have net zero greenhouse gas emissions at all our production facilities by 2030.
SKF products keep vehicles rolling, power the machines that put food on your table, and even reach into the cosmos as part of the Mars rover mission. Founded in Sweden in 1907, today SKF is publicly traded on the Nasdaq Stockholm with annual sales in 2020 of approximately $10 billion.
About the Role
We are seeking a motivated and customer‑focused individual who is eager to begin a career in Customer Engagement. As a Customer Engagement Trainee, you will learn the foundational skills and processes that support our evolving customer service model. This temp to hire trainee role is designed to prepare you for future consideration as a Customer Engagement Representative by providing hands-on exposure to best‑in‑class customer interactions, internal collaboration, and problem-solving techniques. In this role, you will work closely with experienced team members to understand customer needs, learn SKF systems and processes, and build the confidence required to deliver meaningful support. Your focus will be on developing the knowledge, capabilities, and mindset needed to eventually support customers more independently. The ideal candidate is open to travel. The Customer Engagement Representative role includes a required travel component, as representatives regularly visit customer sites. However, as a Customer Engagement Trainee, you will not be required to travel during the training period.
What You'll Do
Learn & Develop
Participate in guided training to understand the responsibilities of the Customer Engagement Representative role.
Build foundational knowledge of SKF products, services, and processes.
Shadow team members during customer calls, internal meetings, and solution discussions.
Customer Experience Support
Assist in delivering a positive customer experience through responsive, accurate, and professional support.
Learn how to identify customer needs and escalate more complex issues to senior team members.
Proactive Engagement (Learning Phase)
Gradually take on opportunities to interact with customers by phone or email under supervision.
Support the internal sales team with basic tasks, documentation, and follow-up needs.
Solutions & Collaboration
Learn how to work with cross-functional teams (e.g., Engineering, Planning, Operations) to understand how customer solutions are developed.
Assist with collecting data and preparing simple reports that contribute to customer problem-solving.
Core Customer Support
Help manage customer requests including order inquiries, status checks, documentation requests, and other standard questions.
Practice first-contact resolution while knowing when to ask for support.
Process Improvement Exposure
Offer observations and feedback during training that help improve workflows and customer experience.
Develop an understanding of value chain principles and how they apply to daily tasks.
Who You Are
Ambitious and Driven
Excited to contribute to a dynamic team
Motivated to grow in a customer-focused role
Demonstrates initiative and a strong work ethic
Strong desire to make a positive impact
Strong Soft Skills
Friendly, empathetic, and comfortable interacting with customers.
Strong active listening skills and the ability to communicate clearly.
Comfortable on the Phone
Ability to speak with customers in a professional and confident manner (experience handling calls is a plus, not required).
Customer-Focused Mindset
Demonstrate proactive customer care by recognizing needs before the customer expresses them.
Naturally curious about customer needs and motivated to help solve problems.
Desire to build a career focused on customer experience and relationship-building.
Collaborative & Willing to Learn
Open to feedback, coaching, and continuous learning.
Enjoys working with others and contributing to team success.
Analytical & Organized
Basic proficiency in Microsoft Excel and Microsoft Office Suite.
Strong attention to detail, time management, and ability to stay organized in a fast-paced environment.
Technical Learner
Interest in learning new tools, systems, products, and processes.
Comfortable working with data and documentation.
Flexible & Adaptable
Comfortable adapting to new challenges and evolving customer needs.
Willingness to travel; travel will be required if hired into a permanent role.
What SKF Offers:
The opportunity to work in an innovative and well-equipped professional environment that is part of a global company with an excellent reputation. You will join a team of highly motivated colleagues, who will work with you and look forward to seeing you develop your career with SKF.
This page showcases everything about SKF ISEAM- India and Southeast Asian countries including Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam and Middle East.
We fight friction to move the world forward.
20% of all energy consumed is spent overcoming friction.
At SKF, we’re constantly fighting that friction, to reduce energy waste and make the most of the resources we have.
Since 1907, we’ve been making some of the world’s most innovative bearings, seals, lubrication systems to reduce friction.
But we sell something bigger. Less friction means more energy saved.
By seeking out and reducing friction, we’re making industry smarter, more competitive, and more energy efficient. And in collaboration with other forward-thinking companies, actually tackling some of the most pressing challenges of our time. Ultimately, helping to build a more sustainable future where we can all do more with less.
This page showcases everything about SKF ISEAM- India and Southeast Asian countries including Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam and Middle East.
We fight friction to move the world forward.
20% of all energy consumed is spent overcoming friction.
At SKF, we’re constantly fighting that friction, to reduce energy waste and make the most of the resources we have.
Since 1907, we’ve been making some of the world’s most innovative bearings, seals, lubrication systems to reduce friction.
But we sell something bigger. Less friction means more energy saved.
By seeking out and reducing friction, we’re making industry smarter, more competitive, and more energy efficient. And in collaboration with other forward-thinking companies, actually tackling some of the most pressing challenges of our time. Ultimately, helping to build a more sustainable future where we can all do more with less.