Raleigh, North Carolina, United States · On-site
Service Advisor Sir Walter Chevrolet – Raleigh's Premier Chevrolet Dealer At Sir Walter Chevrolet, every employee plays a critical role in our success. As a family-owned and operated dealership since 1928, we've built ou…
Skills: Customer Service, Automotive Maintenance, Time Management, Multitasking, Communication
Raleigh, North Carolina, United States • On-site
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Manage the daily flow of the service drive and build lasting customer relationships from vehicle write-up to delivery. Coordinate with technicians to maximize shop productivity and clearly communicate repair recommendations to customers.
Previous experience as an automotive Service Advisor is required, with GM dealership experience preferred. Candidates must possess a valid driver's license and the ability to pass a background check and drug screening.
At Sir Walter Chevrolet, every employee plays a critical role in our success. As a family-owned and operated dealership since 1928, we've built our reputation on exceptional customer service, a strong team culture, and investing in our employees.
We're continuing to grow and have recently completed a brand-new, state-of-the-art service drive, while expanding our service department from 20 to 30 service bays. This major investment allows us to serve more customers, provide advisors with greater earning opportunities, and create an even better experience for both our employees and customers.
If you're motivated, customer-focused, and looking for a dealership that is committed to growth and success, we'd love to meet you.
Excellent Top-Tier Pay Plan (Potential earnings of $125,000+ annually)
Brand-new, state-of-the-art service drive
Expanding service department from 20 to 30 service bays
Family-owned dealership with nearly 100 years of success
Medical, Dental & Vision Insurance
Life Insurance
401(k) with company benefits
Paid Vacation
Paid Time Off
Paid Holidays
$300 Monthly Demo Allowance
Employee Discounts on Vehicles, Parts & Service
Company & Family Events
Opportunities for advancement within a growing dealership
Manage the daily flow of the service drive while ensuring every customer receives prompt, professional, and courteous service.
Build lasting customer relationships by taking ownership of each customer's experience from write-up through vehicle delivery.
Communicate repair recommendations, maintenance needs, and repair timelines clearly and professionally.
Coordinate with technicians to maximize shop productivity and maintain efficient workflow.
Ensure technician time is consistently and effectively sold through accurate estimates and proper scheduling.
Provide concierge-level support for customer inquiries, whether by phone, text, email, or in person.
Maintain accurate repair orders and documentation.
Thrive in a fast-paced, team-oriented environment while delivering an exceptional customer experience.
Previous automotive Service Advisor experience required.
GM dealership experience preferred, but not required.
Dealership experience preferred.
Strong understanding of automotive maintenance and repair.
Excellent customer service and communication skills.
Organized with outstanding time management abilities.
Ability to multitask in a high-volume service environment.
Professional appearance and positive attitude.
Valid driver's license with a clean driving record.
Ability to pass a pre-employment background check and drug screening.
Family-Owned, Customer-Focused, and Technology-Driven – Since 1928!
Sir Walter Chevrolet is a family-owned dealership proudly serving the Raleigh, NC area since 1928. As one of the Southeast’s most trusted Chevrolet dealers, we offer a wide selection of new and pre-owned vehicles, fleet and commercial solutions, expert service, and a customer-first approach that reflects nearly a century of dedication. Whether you’re buying your first car, expanding your business fleet, or looking for dependable service, our team is here to make every step easy, transparent, and rewarding. We’re proud to be recognized as a top-performing Chevrolet dealer and an engaged member of our community, supporting local organizations, customers, and employees alike. Discover the Sir Walter Way - where people come first and excellence drives everything we do. 🔗 sirwalter.com
Offices: 8501 Glenwood Ave, Raleigh, North Carolina 27612, US
Family-Owned, Customer-Focused, and Technology-Driven – Since 1928!
Sir Walter Chevrolet is a family-owned dealership proudly serving the Raleigh, NC area since 1928. As one of the Southeast’s most trusted Chevrolet dealers, we offer a wide selection of new and pre-owned vehicles, fleet and commercial solutions, expert service, and a customer-first approach that reflects nearly a century of dedication. Whether you’re buying your first car, expanding your business fleet, or looking for dependable service, our team is here to make every step easy, transparent, and rewarding. We’re proud to be recognized as a top-performing Chevrolet dealer and an engaged member of our community, supporting local organizations, customers, and employees alike. Discover the Sir Walter Way - where people come first and excellence drives everything we do. 🔗 sirwalter.com
Offices: 8501 Glenwood Ave, Raleigh, North Carolina 27612, US
