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Jobs at Sign In Solutions | Visitor Management System (Now Hiring) — 4 open

Sign In Solutions | Visitor Management System logoSign In Solutions | Visitor Management System

Customer Migration & Onboarding Interns

Quinte West, Ontario, Canada · Hybrid

Entry level

We are looking for four enthusiastic interns to join our Customer Migration & Onboarding team. These fixed-term internships run until 31 December 2026 and offer up to 30 hours per week. This is an exciting opportunity to…

Skills: Customer Success, Project Coordination, SaaS, Communication, Problem-solving

Sign In Solutions | Visitor Management System logoSign In Solutions | Visitor Management System

Account Executive

St. Petersburg, Florida, United States · Hybrid

$60k–$65k/yr

Entry level

We are looking for an Account Executive to join our sales team in St Petersburg. In this role you will play a key part in developing pipeline, engaging SMBs, and driving revenue through a blend of outbound activity, stra…

Skills: SaaS Sales, Lead Generation, Outbound Prospecting, Solution Demos, CRM Management

Sign In Solutions | Visitor Management System logoSign In Solutions | Visitor Management System

Customer Migration & Onboarding Interns

Quinte West, Ontario, Canada · Hybrid

Entry level

We are looking for four enthusiastic interns to join our Customer Migration & Onboarding team. These fixed-term internships run until 31 December 2026 and offer up to 30 hours per week. This is an exciting opportunity to…

Skills: Customer Migration, Customer Onboarding, Project Coordination, Customer Success, Troubleshooting

Sign In Solutions | Visitor Management System logoSign In Solutions | Visitor Management System

Account Executive

Northampton, England, United Kingdom · Hybrid

Entry level

We are looking for an Account Executive to join our sales team in Northampton. In this role you will play a key part in developing pipeline, engaging SMBs, and driving revenue through a blend of outbound activity, strate…

Skills: SaaS Sales, Lead Generation, Outbound Prospecting, Solution Demos, CRM Management

Sign In Solutions | Visitor Management System logo

Customer Migration & Onboarding Interns

Sign In Solutions | Visitor Management System

Quinte West, Ontario, Canada • Hybrid

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Entry levelHybrid · 3 days in office

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  • Internship, Temporary
  • Posted 3d ago
  • ~30 hrs/week

Responsibilities

Support customer migrations from acquired platforms to the core platform while assisting with post-migration onboarding and user setup. Facilitate product knowledge sessions and provide ongoing support via chat, phone, and email to ensure a seamless customer experience.

Requirements

Candidates should possess strong communication skills, a customer-first mindset, and be highly organized with a detail-oriented approach. Proficiency in Google Workspace and experience with Apple MacBook devices are required, along with an interest in SaaS and customer operations.

Full job description

We are looking for four enthusiastic interns to join our Customer Migration & Onboarding team. These fixed-term internships run until 31 December 2026 and offer up to 30 hours per week.

This is an exciting opportunity to gain real-world experience in a fast-growing global SaaS company. You’ll work alongside experienced professionals, helping customers successfully transition to our platform while developing valuable skills in customer success, project coordination, technology, and business operations.

As part of the team, you’ll have the chance to work directly with customers, learn how SaaS businesses operate, and contribute to projects that have a genuine impact on the customer experience. You’ll gain exposure to a variety of systems and processes while building practical skills that will support your future career.

We’re looking for people who are curious, detail-oriented, organised, and eager to learn. You’ll be comfortable communicating with customers via Zoom, chat, and email, and enjoy solving problems and helping others succeed.

Whether you’re studying, recently graduated, or looking to build experience in the technology sector, this role offers a fantastic opportunity to learn, grow, and make meaningful contributions within a supportive and collaborative team.

These are hybrid roles based in our Denver office, with team members working from the office two to three days per week.

\nWhat You Will Be Doing:
  • Support customer migrations from the acquired platform to our core platform, following defined playbooks and processes
  • Assist with customer onboarding post-migration, ensuring users are set up correctly and confident using the platform
  • Facilitate customer-facing product knowledge sessions to drive adoption, scale the onboarding process, and ensure success with the product
  • Respond to basic support questions via chat, phone, email, or ticketing system, escalating more complex issues as needed
  • Troubleshoot common issues and help customers navigate workflows and features
  • Partner with Customer Success, Support, and Implementation teams to ensure a seamless customer experience
  • Help document common questions, edge cases, and feedback to improve onboarding and migration processes
  • Contribute to internal documentation, FAQs, and customer-facing guides as you learn the platform
What We’re Looking For
  • Strong communication skills — comfortable working with customers over Zoom, chat, and email
  • High empathy and a customer-first mindset
  • Organized and detail-oriented; able to follow processes while handling multiple customers at once
  • Comfortable learning new software tools and explaining them clearly to others
  • Strong working knowledge of Google Workspace and confidence using Apple MacBook devices
  • Proactive problem-solver who isn’t afraid to ask questions
  • Experience creating, maintaining, and updating documentation
  • Knowing when to escalate vs. continuing attempts to solve independently
  • Interest in SaaS, customer success, onboarding, support, or operations
  • Prior customer-facing experience (retail, hospitality, support, tutoring, etc.) is a plus but not required
What You’ll Learn
  • How SaaS customer onboarding and migrations work in a real-world environment
  • How to support customers through change management and platform transitions
  • How customer success, support, and implementation teams collaborate
  • How to run effective platform trainings and drive product adoption
  • Exposure to post-acquisition integration and scaling operations
What Success Looks Like
  • Customers experience smooth, low-friction migrations
  • Users feel confident and supported on the new platform
  • High-quality customer interactions and positive feedback
  • Growing independence in handling onboarding and basic support workflows
  • Clear documentation and insights that help improve future migrations
 
\n
$20 - $20 an hour
\n

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move. Once your application is received and reviewed, qualified candidates will move on to our next steps.

Related keywords

SaaSCustomer MigrationCustomer OnboardingCustomer SuccessProject CoordinationGoogle WorkspaceApple MacBookTechnical SupportChange ManagementProduct AdoptionPlaybooksTicketing SystemWorkflowDocumentationFAQsHybrid

About Sign In Solutions | Visitor Management System

LinkedInVisit site

Visitor management for today, tomorrow and beyond.

Industry
Software Development
Company size
201-500 employees
Founded
2021
Headquarters
St. Petersburg, Florida
LinkedIn followers
3,288

Sign In Solutions’ visitor management platform is more than just a visitor log - it’s a fully integrated, proactive solution designed to enhance security, streamline compliance, and create seamless visitor interactions. With customizable compliance workflows, automated visitor screening, real-time risk insights, and audit-ready reporting, you get complete visibility into every visitor interaction - helping you close security gaps and mitigate risk. Sign In Solutions empowers 18,000+ organizations to: - Enhance visitor experiences while maintaining a secure and compliant environment - Simplify employee sign-ins, improve visibility, and align with regulatory requirements - Proactively manage risk with data-driven insights and adaptive security measures Prepare your organization for today’s evolving security landscape. Discover how our innovative approach to visitor management can support you today, tomorrow and beyond.

Offices: 150 2nd Ave N, Suite 1540, St. Petersburg, Florida 33701, US · 4 Waterside Way, Northampton, England NN4 7XD, GB · 1100-808 W Hastings St, Vancouver, British Columbia V6C 2X4, CA

Visitor Management Software (VMS)Desk BookingMeeting Room BookingVisitor ManagementEmployee Sign InComplianceWorkspace ManagementWorkplace ManagementAppointment SchedulingAppointment Booking
View all jobs at Sign In Solutions | Visitor Management System

About Sign In Solutions | Visitor Management System

LinkedInVisit site

Visitor management for today, tomorrow and beyond.

Industry
Software Development
Company size
201-500 employees
Founded
2021
Headquarters
St. Petersburg, Florida
LinkedIn followers
3,288

Sign In Solutions’ visitor management platform is more than just a visitor log - it’s a fully integrated, proactive solution designed to enhance security, streamline compliance, and create seamless visitor interactions. With customizable compliance workflows, automated visitor screening, real-time risk insights, and audit-ready reporting, you get complete visibility into every visitor interaction - helping you close security gaps and mitigate risk. Sign In Solutions empowers 18,000+ organizations to: - Enhance visitor experiences while maintaining a secure and compliant environment - Simplify employee sign-ins, improve visibility, and align with regulatory requirements - Proactively manage risk with data-driven insights and adaptive security measures Prepare your organization for today’s evolving security landscape. Discover how our innovative approach to visitor management can support you today, tomorrow and beyond.

Offices: 150 2nd Ave N, Suite 1540, St. Petersburg, Florida 33701, US · 4 Waterside Way, Northampton, England NN4 7XD, GB · 1100-808 W Hastings St, Vancouver, British Columbia V6C 2X4, CA

Visitor Management Software (VMS)Desk BookingMeeting Room BookingVisitor ManagementEmployee Sign InComplianceWorkspace ManagementWorkplace ManagementAppointment SchedulingAppointment Booking
View all jobs at Sign In Solutions | Visitor Management System

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