Jobs at Shiplake Properties (Now Hiring) — 3 open

About the Role:

At The Dunfield Retirement Residence, we are a luxurious community in the Heart of Toronto committed to our residents’ care, happiness, and well-being.

As a Server at The Dunfield, you will be the face of our dining service, providing the highest level of service to our residents and their guests, ensuring each meal is a delightful experience. As part of our team, you’ll play an integral role in enriching the lives of our residents, working in a dynamic, high-end setting. If you are a team player who is dedicated to creating a positive and respectful atmosphere for our residents, we encourage you to apply.

What You'll Do:

As a key team member of our team, you will be responsible for:

• Setting and cleaning tables, serving counters and the dining area according to type of event and service standards.
• Taking orders, including any modifications, answer enquiries and communicate orders to kitchen.
• Serving food and beverage to our residents and guests.
• Know all the residents’ dietary requirements and preferences.
• Ability to understand and follow-out orders to serve the food correctly and according to specified modification
• Provide high level dining services to our residents according to the company’s standard.
• Clean table bases, chairs, and vacuum dining room floor.
• Practice and maintain established standards for cleanliness and sanitation required by the Health Department.
• Promote and maintains positive communication and relationships among staff, residents, and their guests.
• Check in with guests to ensure satisfaction with each food course and/or beverages. Pick-up trays and clean tables as needed to ensure a clean dining area.
• Establish and maintain an atmosphere conducive to pleasant dining by creating an environment which maintains the enjoyment, self respect, dignity and physical safety of each resident.

Who You Are:

We're looking for an individual with a passion for delivering exceptional dining experiences. You'll also need:

• 2 years of fine dining floor experience.
• Smart serve certification.
• Excellent customer service skills.
• Must be available to work weekends and flexible shifts, including evenings.
• Previous working experience with seniors an asset.
• Must be able to speak English fluently and be able to read and write in basic English.
• Ability to perform the following: carrying or lifting items up to 50 pounds, moving about the restaurant, handling food objects, plates, trays, glasses etc, Considerable bending, stooping and kneeling is required.

The Dunfield is proud to be Certified™ by Great Place To Work®, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience. As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled. We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.

Ai Disclosure Statement:

The Dunfield may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with our objectives by analyzing information provided in resumes and applications. Our use of AI does not replace people decision-making.

Compensation Package: $19.10 CAD per hour + discretionary bonus eligibility

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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