Shaker Heights, Ohio, United States · On-site
$19/hr–$22/hr
Job DetailsJob Location: Shaker Heights Public Library - Shaker Heights, OH 44120Position Type: Full TimeSalary Range: $19.89 - $22.88 HourlyTravel Percentage: NoneAre you a people-oriented lifelong learner looking for a…
Skills: Customer Service, Information Research, Microsoft Office, Interpersonal Communication, Digital Literacy
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Assist customers in locating and using library materials, electronic resources, and computers. Help patrons evaluate information and make reservations to support a diverse community.
Requires a minimum of two years of college, with a bachelor's degree strongly preferred. Candidates must have customer service experience and the ability to work with diverse populations.
Job DetailsJob Location: Shaker Heights Public Library - Shaker Heights, OH 44120Position Type: Full TimeSalary Range: $19.89 - $22.88 HourlyTravel Percentage: NoneAre you a people-oriented lifelong learner looking for an opportunity to help others? We may have the position for you. Shaker Heights Public Library is seeking an Adult Services Associate to help us meet our mission of strengthening our diverse community and transforming lives by bringing together people, information and ideas. On a daily basis, this means helping customers locate and use library materials; choose items to meet their interests; find and evaluate information; use electronic resources including databases, e-media, and computers; and make reservations. Must enjoy working with and helping people of all ages in a diverse community. Qualifications
A minimum of two years of college with a bachelor’s degree strongly preferred
Broad general knowledge of social and physical sciences, current events, basic math and literature
Customer service experience
Experience working directly with people from diverse racial and socioeconomic backgrounds, and of all genders, sexual orientations, and ages
Strong communication skills, both oral and written
Research skills, including the ability to evaluate information sources for accuracy, reliability, and currency
Ability to demonstrate familiarity with Microsoft Office and the internet. Ability to quickly learn new technologies and assist our patrons with them
Patience, ability to shift quickly between multiple tasks, and an orientation toward team work.
This is a full-time position that offers generous paid time off including vacation, sick time, holidays and personal days as part of its comprehensive benefits package. Must work some days, evenings, and weekends.
We welcome, value, and seek to include people of all races, ethnicities, cultures, religions, socioeconomic statuses, ages, visible and invisible disabilities, political and social viewpoints, housing statuses, sexual orientations, and genders. We continually strive to provide equitable and welcoming access for all members of our community and staff.
Shaker Heights Public Library is an Equal Opportunity Employer.
The Shaker Heights Public Library builds community and enriches lives by bringing together people, information, and ideas. Books, movies, music, public internet access, computer classes, library programs, and Shaker Heights local history. We can help answer your questions!
Offices: 16500 Van Aken Boulevard, Shaker Heights, OH 44120, US · 20600 Fayette Road, Shaker Heights, OH 44122, US
The Shaker Heights Public Library builds community and enriches lives by bringing together people, information, and ideas. Books, movies, music, public internet access, computer classes, library programs, and Shaker Heights local history. We can help answer your questions!
Offices: 16500 Van Aken Boulevard, Shaker Heights, OH 44120, US · 20600 Fayette Road, Shaker Heights, OH 44122, US
