Jobs at Servicios de La Raza (Now Hiring) — 2 open

Job Title: Community Health Navigator (Bilingual/Spanish)

Job Status: Regular Full Time, Salaried
FLSA: Exempt
Reports to: Director

Job Summary/Purpose

The Community Health Navigator advances the mission of Servicios de La Raza by providing education, screening, and linkage to care for individuals at risk for or living with HIV. This role exercises independent judgment and discretion in assessing client needs, coordinating care, and developing outreach strategies. Responsibilities include conducting community outreach, facilitating psychoeducational sessions, providing HIV testing and confirmatory testing coordination, and connecting clients to supportive services. By maintaining ongoing client engagement, collaborating with community partners, and ensuring accurate documentation, the Community Health Navigator promotes health equity, increases access to care, and strengthens community-based prevention and support networks.

Job Duties and Key Responsibilities:

• Engage in community outreach education regarding PrEP, PEP, and HIV
• Screen individuals for PrEP eligibility and interest, coordinate linkage to care, and connect clients to other supportive services
• Plan, coordinate, and facilitate psychoeducational groups, learning sessions, and community outreach events
• Conduct HIV testing for community members in non-clinical settings
• Provide coordination and support for confirmatory HIV testing
• Facilitate linkage to care for clients new to HIV services
• Maintain ongoing contact to assess client needs through face-to-face visits, telephone, or email communication, using professional judgment to determine next steps
• Collaborate and coordinate services with other HIV and PrEP service providers and community agencies
• Assist with co-facilitation of psychosocial support services
• Participate in targeted community outreach and events across a variety of settings
• Provide internal and external resources as appropriate to client needs
• Complete all necessary client and department documentation according to SDLR standards
• Maintain confidentiality of all client-protected health information in compliance with HIPAA
• Exercise independent judgment and discretion in prioritizing tasks, coordinating services, and responding to client and community needs
• All members of the SDLR workforce are expected to support the agency’s community outreach, civic engagement, and recruitment efforts
• Support the agency’s fundraising objectives, which may include tasks such as active fundraising, grant development, solicitation of donations, agency ambassadorship, informational outreach, and public speaking
• Commitment to and experience with equity, cultural relevance, diversity, social justice, and disparity reduction practices with persons of color, agencies of color, and underserved communities
• Ability to establish and maintain effective working relationships with clients, co-workers, agency partners, and the public
• Other duties as assigned

Required Education, Experience, and Credentialing

• High School Diploma or equivalent required
• Bachelor’s degree in psychology, human services, social work, or other related field preferred
• Relevant years of experience will be considered
• Bilingual (Spanih)

Key Competencies:

• VALUES & CULTURE –
  Respects the agency’s values and is accountable for living the mission of Servicios de La Raza
• DECISION MAKING - Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences
• BUILDING TRUST - Interacts with others in a way that gives them confidence in one’s intentions and those of the organization
• BUILDING PARTNERSHIPS – Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals
• INNOVATION - Creates novel solutions with measurable value for existing and potential clients; experiments with new ways to solve problems and seize opportunities that result in unique and differentiated solutions
• DRIVING FOR RESULTS - Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• STRESS TOLERANCE - Maintains stable performance under pressure; handling stress in a manner that is acceptable to others and to the organization

Working Environment and Physical Requirement

• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate computer, telephone, and a variety of office equipment
• Occasionally, may need to reach, stoop or kneel
• Specific vision abilities required by this job include close vision requirements due to computer work
• ADA accessible; Active Safety Committee
• Ability to perform basic office duties

Inclusion and Diversity:

Servicios de La Raza is an Equal Employment Opportunity Employer. We are a non-profit organization where diverse backgrounds, experiences, and viewpoints are valued. Servicios de La Raza does not make hiring or employment decisions based on race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state, or federal laws.