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$20/hr–$25/hr
Full-time
high school, professional certificate
401(k) matching, Bonus based on performance, Competitive salary, Dental insurance, Health insurance, Paid time off
Posted 28d ago
~40 hrs/week
Responsibilities
The technician monitors and completes fire restoration tasks including drying, demolition, and content pack-outs. They are also responsible for maintaining detailed documentation for insurance reimbursement and communicating process steps to customers.
Requirements
A high school diploma and a valid driver's license are required, with experience in restoration or construction preferred. Candidates must be physically capable of lifting up to 70 pounds and working in various environmental conditions.
Full job description
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Position Overview
A successful Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. The Fire Restoration Technician prepares and reviews documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies, as well as explains processes used to complete active jobs and next steps to resolution in person to customers.
Job Responsibilities
Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
Completes assigned jobs according to company processes while maintaining quality control on each job with urgency
Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Responsible for making daily adjustments to the drying plan based on meter readings
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Job Requirements
High school graduate or equivalent
Experience in the restoration or construction industry is preferred, but not required
Valid Drivers’ License and satisfactory driving record
Good verbal and written and communication skills
Good problem solving and customer service skills
Knowledge of disaster restoration industry
Must be able to prioritize activities and meet deadlines
Experience with entering data using a tablet or mobile phone
Report to work on time in a clean, complete uniform
Read and follow product label usage instructions
Certifications are preferred, but not required:
FSRT – Fire & Smoke Restoration Technician
OCT – Odor Control Technician
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Related keywords
Fire RestorationSmoke Damage RepairWater ExtractionPack-outDemolitionFSRTOCTOdor Control TechnicianInsurance ReimbursementDrying PlanMeter ReadingsDisaster RestorationConstructionRespiratorsQuality Control
ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. Whether fire, water, mold or odor damage affects a home or business, ServiceMaster Restore acts quickly 24/7/365.
ServiceMaster Restore offers comprehensive training to franchise owners and technicians. Proprietary products and state of the art technology and equipment allow for the greater efficiencies when dealing with emergency situations.
A legacy of service and community commitment guides ServiceMaster Restore staff and franchise owners to go above and beyond the technical and to restore peace of mind.
ServiceMaster Restore:
• Offers a single-source solution, from initial emergency response to final restoration.
• Features more than 1,000 locations across North America.
• Enjoys more than 50 years of experience in the restoration industry.
• Provides services through locally owned franchises that are nationally supported by The ServiceMaster Company.
The ServiceMaster network includes these market-leading companies: ServiceMaster Clean®, Merry Maids®, Furniture Medic® and AmeriSpec®.
Offices: Atlanta, Georgia 30306, US
disaster restorationwater damagefire and smoke damageand mold remediationConstructionHome ImprovementResidentialInformation TechnologyFacilities Support ServicesHome Services
ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. Whether fire, water, mold or odor damage affects a home or business, ServiceMaster Restore acts quickly 24/7/365.
ServiceMaster Restore offers comprehensive training to franchise owners and technicians. Proprietary products and state of the art technology and equipment allow for the greater efficiencies when dealing with emergency situations.
A legacy of service and community commitment guides ServiceMaster Restore staff and franchise owners to go above and beyond the technical and to restore peace of mind.
ServiceMaster Restore:
• Offers a single-source solution, from initial emergency response to final restoration.
• Features more than 1,000 locations across North America.
• Enjoys more than 50 years of experience in the restoration industry.
• Provides services through locally owned franchises that are nationally supported by The ServiceMaster Company.
The ServiceMaster network includes these market-leading companies: ServiceMaster Clean®, Merry Maids®, Furniture Medic® and AmeriSpec®.
Offices: Atlanta, Georgia 30306, US
disaster restorationwater damagefire and smoke damageand mold remediationConstructionHome ImprovementResidentialInformation TechnologyFacilities Support ServicesHome Services