Clera home
·Dashboard

Jobs at Sentrex Health Solutions (Now Hiring) — 18 open

Sentrex Health Solutions logoSentrex Health Solutions

Director, Patient Programs - Markham, ON

Markham, Ontario, Canada · Hybrid

$140k–$150k/yr

Senior

Position Type: Full-time Department: Patient Support Program Work Location: Markham, ON Work Arrangement: Hybrid (may be required to be on site a couple of days a week or as required) Work Hours: Monday to Friday, Standa…

Skills: Strategic Planning, Budget Management, Client Relationship Management, Project Management, Talent Management

Sentrex Health Solutions logoSentrex Health Solutions

Bilingual Senior Care Navigator - West Coast (Remote)

Winnipeg, Manitoba, Canada · Remote OK

Mid level

Position Type: Full Time Department: Patient Support Programs Work Location: Canada Work Arrangement: Remote Work Hours: Standard Business Hours, Flexibility Between 8:00am - 8:00pm (EST) Travel Required: Occasional A pr…

Skills: Immunology PSP, Multi-province Reimbursement, Case Management, CRM, Conflict Resolution

Sentrex Health Solutions logoSentrex Health Solutions

Bilingual Senior Care Navigator - East Coast (Remote)

Ontario, Canada · Remote OK

Mid level

Position Type: Full Time Department: Patient Support Programs Work Location: Canada Work Arrangement: Remote Work Hours: Standard Business Hours, Flexibility Between 8:00am - 8:00pm (EST) Travel Required: Occasional A pr…

Skills: Immunology PSP Experience, Multi-province Reimbursement, Case Management, CRM Proficiency, Bilingualism (English/French)

Sentrex Health Solutions logoSentrex Health Solutions

Senior Care Navigator - West Coast (Remote)

Winnipeg, Manitoba, Canada · Remote OK

Mid level

Position Type: Full Time Department: Patient Support Programs Work Location: Canada Work Arrangement: Remote Work Hours: Standard Business Hours, Flexibility Between 8:00am - 8:00pm (EST) Travel Required: Occasional A pr…

Skills: Immunology PSP Experience, Multi-province Reimbursement, Case Management, CRM Proficiency, Patient Enrollment

Sentrex Health Solutions logoSentrex Health Solutions

Senior Care Navigator - East Coast (Remote)

Ontario, Canada · Remote OK

Mid level

Position Type: Full Time Department: Patient Support Programs Work Location: Canada Work Arrangement: Remote Work Hours: Standard Business Hours, Flexibility Between 8:00am - 8:00pm (EST) Travel Required: Occasional A pr…

Skills: Immunology PSP, Multi-province Reimbursement, Case Management, CRM, Conflict Resolution

Sentrex Health Solutions logoSentrex Health Solutions

Junior Billing Analyst

Markham, Ontario, Canada · Hybrid

$45k–$55k/yr

Mid level

Position Type: Full Time Department: Finance Work Location: Markham Work Arrangement: Hybrid Work Hours: Monday to Friday - standard business hours Travel Required: No A proudly Canadian company, Sentrex Health Solutions…

Skills: Billing, Microsoft Excel, Data Analysis, Account Reconciliation, Invoicing

Sentrex Health Solutions logoSentrex Health Solutions

Part-time Infusion Nurse (Newmarket, ON, on-site)

Whitchurch-Stouffville, Ontario, Canada · On-site

$45/hr–$48/hr

Mid level

Position Type: Part-time (up to 16 hrs a week, typically between 8 am - 4 pm, Eastern Time) Department: PerCuro Infusion Network Work Location: Newmarket, ON Canada Work Arrangement: On-site Work Hours: Monday to Friday …

Skills: Infusion Nursing, IV Insertion, Patient Assessment, Medication Administration, Patient Education

Sentrex Health Solutions logoSentrex Health Solutions

Bilingual Patient Care Coordinator - (Remote)

Canada · Remote Solely

Mid level

Position Type: Full Time Department: Patient Support Programs Work Location: Canada Work Arrangement: Remote Work Hours: Monday to Friday - standard business hours Travel Required: No A proudly Canadian company, Sentrex …

Skills: Bilingualism (English and French), Patient Coordination, Customer Service, Data Entry, Administrative Support

Sentrex Health Solutions logoSentrex Health Solutions

Group Account Director - Markham, ON

Markham, Ontario, Canada · Hybrid

$135k–$150k/yr

Senior

Position Type: Full Time Department: Creative Solutions Work Location: Markham, ON Work Arrangement: Hybrid Work Hours: Monday to Friday - standard business hours Travel Required: No A proudly Canadian company, Sentrex H…

Skills: Strategic Client Leadership, Pharmaceutical Advertising, Omnichannel Campaigns, Brand Planning, PAAB and ASC Approvals

Sentrex Health Solutions logoSentrex Health Solutions

Gestionnaire de cas terrain / Bilingual Field Health Case Manager

Quebec, Quebec, Canada · Hybrid

Mid level

Type de poste : Temps plein Service : Programmes de soutien aux patients Lieu de travail : Québec Régime de travail : À distance / hybride - Flexibilité de voyagement dans la région de …

Skills: Patient Support Programs, Reimbursement Billing, Case Management, Bilingualism (English/French), CRM Software

Sentrex Health Solutions logoSentrex Health Solutions

Ophthalmic Registration Clerk (Ottawa Ophthalmology Eye Clinic, on-site)

Ottawa, Ontario, Canada · On-site

$21/hr–$23/hr

Mid level

Position Type: Full-time Department: Clinic Solutions, Ophthalmology Eye Clinic Work Location: 3755 Riverside Road, Ottawa, ON Work Hours: Mon-Fri, Standard Clinic Hours Work Arrangement: On-site A proudly Canadian compa…

Skills: Multi-tasking, Organizational Skills, Verbal Communication, Active Listening, EMR Knowledge

Sentrex Health Solutions logoSentrex Health Solutions

Responsable - Accès patients, réclamations et aide financière / Manager - Patient Access, Claims and Financial Assistance (Saint-Laurent, QC)

Quebec, Quebec, Canada · Hybrid

Mid level

** English to follow ** Type de poste : Temps plein Service : Pharmacie Lieu de travail : 4800 Dobrin St., Saint-Laurent, QC, H4R 2p8 Heures de travail : Lundi au vendredi de 9 h à 17 h Modalités de travail…

Skills: Specialty Pharmacy, Insurance Reimbursement, Claims Management, Financial Assistance Programs, Kroll

Sentrex Health Solutions logoSentrex Health Solutions

Pharmacy Assistant (On-Site) - Vancouver, BC

Vancouver, British Columbia, Canada · On-site

Entry level

Position Type: Full-time Department: Pharmacy Work Location: Vancouver, BC Work Hours: 8-hour shifts between 7AM and 7PM Work Arrangement: On-Site Travel Required: No A proudly Canadian company, Sentrex Health Solutions …

Skills: Prescription Processing, Kroll Software, Third-party Billing, Inventory Management, Customer Service

Sentrex Health Solutions logoSentrex Health Solutions

Senior Director National Pharmacy Operations - Hybrid (Markham, ON)

Ontario, Canada · Hybrid

$190k–$195k/yr

Senior+

Position Type: Full Time Department: Pharmacy Work Location: Markham, ON Work Arrangement: Hybrid Work Hours: Monday to Friday, standard business hours Travel Required: As necessary A proudly Canadian company, Sentrex He…

Skills: Pharmacy Operations, P&L Management, Strategic Planning, Regulatory Compliance, Executive Leadership

Sentrex Health Solutions logoSentrex Health Solutions

Field Nurse Case Manager - Western Canada (BC/AB/MB)

Vancouver, British Columbia, Canada · Hybrid

$85k–$99k/yr

Mid level

Position Type: Full Time Department: Patient Programs Work Location: Western Canada (BC, AB, MB) Work Arrangement: Hybrid Work Hours: Monday to Friday - within hours of 8:00am - 6:00pm PST Travel Required: Yes - within a…

Skills: Case Management, Patient Enrollment, Clinical Monitoring, Disease Management, Pharmacovigilance

Sentrex Health Solutions logoSentrex Health Solutions

Part-time Ophthalmic Technician (Ottawa Ophthalmology Eye Clinic, on-site)

Ottawa, Ontario, Canada · On-site

$23/hr–$25/hr

Mid level

Position Type: Part-time (Up to 24 hrs a week) Department: Clinic Solutions, Ottawa Ophthalmology Eye Clinic Work Location: 3755 Riverside Road, Ottawa, ON Work Hours: Mon-Fri, Standard Business Hours Work Arrangement: o…

Skills: Ophthalmic Equipment Operation, Medical History Taking, Visual Acuity Measurement, Patient Education, EMR Knowledge

Sentrex Health Solutions logoSentrex Health Solutions

Delivery Driver/Coordinator - Markham, Ontario

Ontario, Canada · On-site

$23/hr–$24/hr

Entry level

Position Type: Full-time Department: Logistics Work Location: Markham, Ontario Work Hours: 40 hours per week (hours vary, with start time as early as 6:30am) Work Arrangement: On-Site A proudly Canadian company, Sentrex …

Skills: Route Planning, TMS System, Customer Service, Vehicle Maintenance, Time Management

Sentrex Health Solutions logoSentrex Health Solutions

QA Specialist - Deviation and CAPA

Ontario, Canada · Hybrid

$65k–$80k/yr

Mid level

Position Type: Full Time Department: Quality Assurance Work Location: Markham, ON Work Arrangement: Hybrid Work Hours: Monday to Friday - standard business hours Travel Required: No A proudly Canadian company, Sentrex He…

Skills: Deviation Management, CAPA Investigations, Quality Management System, Risk Assessment, Regulatory Compliance

Sentrex Health Solutions logo

Director, Patient Programs - Markham, ON

Sentrex Health Solutions

Markham, Ontario, Canada • Hybrid

Apply
SeniorHybrid · 2 days in office

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $140k–$150k/yr
  • Full-time
  • bachelor degree
  • Competitive Salary, Vacation Entitlement, Wellness Program, Paid Sick Days, Dental Benefits, Extended Health Benefits
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Director oversees the strategic, budgetary, and operational activities of Specialty Services and Patient Support Programs. This includes managing program staff, leading client partnerships, and ensuring the ongoing profitability and service excellence of the portfolio.

Requirements

Requires a university degree and at least 7 years of experience, including 5 years in a progressive management role. Candidates should possess strong business acumen and experience in the pharmaceutical industry or patient assistance programs.

Full job description

Position Type:                Full-time

Department:                  Patient Support Program

Work Location:              Markham, ON

Work Arrangement:     Hybrid (may be required to be on site a couple of days a week or as required)

Work Hours:                    Monday to Friday, Standard Business Hours (EST)

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

  • We are 100% Canadian with locations across the country
  • State-of-the-art facilities to provide high-quality products and services
  • The opportunity to be a part of a winning, high-performing team
  • Collaborative, engaging workplace culture – we are passionate about our people!
  • Flexible working environment that promotes a healthy work-life balance
  • Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
  • High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

Under the direction of the managing partner overseeing Patient Programs, the Director is responsible for participating and overseeing the strategic, budgetary, and operational activities of the Specialty Services programs. The Director is responsible for the operation of our full range of services for specific programs. The Director will participate in related projects and perform functions as may be required, from time to time.

A Day in the Life (What you will do here):

  • Program Staff Management & Strategic Oversight (Program dependent, coaching, performance management) 
  • Direct the efforts of the team in developing project plans for the business owner
  • Lead strategic client partnerships, ensuring exceptional service delivery while proactively planning for program growth, scalability, and evolving client needs. 
  • Present strategic and operational plans for the development of key business units, continued company growth and profitability 
  • Make recommendations in the development of long-term strategies 
  • Participate in strategic and tactical planning sessions 
  • Provides strategic direction and influences key program decisions ensuring best outcomes 
  • Ensure ongoing profitability of Portfolio of Programs 
  • Oversee Program Specific Material Development (WI's, guidance documents) 
  • Manage the financials of the department, in conjunction with finance 
  • Develop RACI for each program (manage the roles of PM/CSM) 
  • Ensure Program and Customer Service Excellence (employees and clients) 
  • Business Development (Networking, research, stakeholder relations) 
  • Lead proposal-writing, contracting, assist in client presentations and pricing 
  • Take a primary role in establishing/assigning appropriate account management implementation 
  • Oversee QMS (Capa/ Deviations/ Quarterly updates/ key contact for Director, Quality) 
  • Responsible for talent management, including training, team motivation and career development strategies 
  • Additional duties as assigned by the manager. 

What you need to ensure you are set up for success:

  • University degree in applicable field 
  • Broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocations 
  • 7 years of experience 
  • 5 years in a progressive management role 
  • Experience in the pharmaceutical industry considered an asset 
  • General knowledge of reimbursement, patient assistance programs, database elements, functionality and operational policies and processes 
  • Understanding of the direction of technology, trends and strategic business impact 
  • on key clients 
  • Dynamic leader who can energize multi-disciplinary work teams to learn and apply new skills and/or techniques that respond to business needs 
  • Knowledge of full-service call center programs 
  • Ability to interpret financial data and manage a budget 
  • Strong customer/client management background 
  • Exceptional project management skills with experience in organizing, planning and executing projects from vision through to implementation 
  • Good analytical, conceptual, and problem-solving skills with a demonstrated track record of new concept development for various projects 
  • Critical thinking skills, creative and innovative solutions to internal or external 
  • client needs 
  • Strong interpersonal and leadership skills; ability to develop and grow talent 
  • Strong organizational agility: ability to manage teams through change and lead 
  • by example 
  • Strong analytical and mathematical skills 
  • Strong competency of business acumen 

What makes you a great fit for this team: 

  • Your commitment to providing a high level of service to your internal and external clients.
  • You are highly adaptable with a track record of success during times of growth and organizational change.
  • You have a proven track record of developing trust and influence at multiple levels.
  • You demonstrate an impactful and candid communication style.
  • You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders. 

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

  • Competitive Salary and generous vacation entitlement
  • Wellness Program (5 paid days off for your well-being!)
  • Paid Sick Days
  • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent  Life Insurance
  • RRSP Matching Program
  • Employee & Family Assistance Program
  • The anticipated base salary hiring range for this role is $140K to $150K annually. The final base salary will be determined based on relevant experience, skills, and internal equity. 

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications.  We realize that not every candidate will meet every single desired qualification.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process. 

#LI-MW1

 

#LI-MW

Related keywords

Patient Support ProgramsSpecialty Pharmacy ServicesPharmaceutical IndustryRACIQMSCapaDeviationsReimbursementPatient Assistance ProgramsCall Center ProgramsAccount ManagementStrategic DistributionBusiness AdministrationFinancial Data InterpretationOrganizational Agility

About Sentrex Health Solutions

LinkedInVisit site

Courageous Teams. Better Care. Peace of Mind.

Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2017
Headquarters
Markham, Ontario
LinkedIn followers
18,802

Proudly Canadian, Sentrex is a patient support services provider, specialty pharmacy, and pharmaceutical distributor committed to simplifying access to care and improving patients’ lives. Founded in 2017 with a bold vision to challenge the industry’s status quo, we’ve grown rapidly—supporting over 380,000 patients with PSP and specialty pharmacy services across Canada. Today, our national presence includes 11 specialty pharmacy locations, 3 sterile compounding facilities, and a growing network of PerCuro Specialty Clinics, all dedicated to redefining care and exceeding expectations. Agile and responsive, we adapt quickly to meet our clients’ evolving needs, while empowering our people to make a meaningful impact every day. Sentrex, une entreprise fièrement canadienne, est un fournisseur de services de soutien aux patients, une pharmacie spécialisée et un distributeur de produits pharmaceutiques, déterminée à simplifier l’accès aux soins et à améliorer la vie des patients. Fondée en 2017 avec une vision audacieuse pour remettre en question le statu quo de l’industrie, Sentrex a connu une croissance rapide, soutenant plus de 380,000 patients par l’intermédiaire de ses programmes de soutien partout au Canada en seulement sept ans. Aujourd’hui, nous sommes présents à l’échelle nationale et possédons dix pharmacies spécialisées et un réseau de cliniques spécialisées PerCuro de Sentrex, qui visent toutes à redéfinir les soins et à dépasser les attentes. Agiles et réactifs, nous nous adaptons rapidement afin de répondre aux besoins changeants de nos clients, tout en donnant à nos employés les moyens de faire une réelle différence tous les jours.

Offices: 120 Valleywood Dr, Markham, Ontario L3R 6A7, CA

Medication handling and deliveryPatient support and educationCopay managementCold-chain medication expertiseClinic supportBiologicsNursing SupportPatient Support Programsand Specialty PharmacyHealth Care
View all jobs at Sentrex Health Solutions

About Sentrex Health Solutions

LinkedInVisit site

Courageous Teams. Better Care. Peace of Mind.

Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2017
Headquarters
Markham, Ontario
LinkedIn followers
18,802

Proudly Canadian, Sentrex is a patient support services provider, specialty pharmacy, and pharmaceutical distributor committed to simplifying access to care and improving patients’ lives. Founded in 2017 with a bold vision to challenge the industry’s status quo, we’ve grown rapidly—supporting over 380,000 patients with PSP and specialty pharmacy services across Canada. Today, our national presence includes 11 specialty pharmacy locations, 3 sterile compounding facilities, and a growing network of PerCuro Specialty Clinics, all dedicated to redefining care and exceeding expectations. Agile and responsive, we adapt quickly to meet our clients’ evolving needs, while empowering our people to make a meaningful impact every day. Sentrex, une entreprise fièrement canadienne, est un fournisseur de services de soutien aux patients, une pharmacie spécialisée et un distributeur de produits pharmaceutiques, déterminée à simplifier l’accès aux soins et à améliorer la vie des patients. Fondée en 2017 avec une vision audacieuse pour remettre en question le statu quo de l’industrie, Sentrex a connu une croissance rapide, soutenant plus de 380,000 patients par l’intermédiaire de ses programmes de soutien partout au Canada en seulement sept ans. Aujourd’hui, nous sommes présents à l’échelle nationale et possédons dix pharmacies spécialisées et un réseau de cliniques spécialisées PerCuro de Sentrex, qui visent toutes à redéfinir les soins et à dépasser les attentes. Agiles et réactifs, nous nous adaptons rapidement afin de répondre aux besoins changeants de nos clients, tout en donnant à nos employés les moyens de faire une réelle différence tous les jours.

Offices: 120 Valleywood Dr, Markham, Ontario L3R 6A7, CA

Medication handling and deliveryPatient support and educationCopay managementCold-chain medication expertiseClinic supportBiologicsNursing SupportPatient Support Programsand Specialty PharmacyHealth Care
View all jobs at Sentrex Health Solutions

Similar companies hiring

CVS Health (8060)Ascension (2918)Aramark Healthcare+ (2722)St. Peter's Health Partners (1975)American Addiction Centers (1600)DaVita Kidney Care (1578)Aiken Regional Medical Centers (1448)UnitedHealth Group (1369)Abbott (1290)Fresenius Medical Care (1250)Concentra (1214)Metro Physical & Aquatic Therapy (1154)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty