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Jobs at Seneca Gaming and Entertainment (Now Hiring) — 9 open

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Slot Supervisor

City of Salamanca, New York, United States · On-site

Mid level

Job Announcement Slot Supervisor Salary @ $20.84 Slot Operations – Salamanca Deadline: Open until filled JOB FUNCTION: The Slot Supervisor is responsible for the supervision of the Slot Attendants (Irving) on an assigned…

Skills: Supervision, Customer service, Electronic gaming machines, Math skills, Conflict resolution

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Bingo Floor Associate

City of Salamanca, New York, United States · On-site

Entry level

Job Announcement Bingo Floor Associate (1 FT) Hourly-$11.22+tips Bingo – Salamanca Deadline: Open Until Filled JOB FUNCTION: Incumbent is responsible for the sales of all bingo paper, instants and electronic bingo device…

Skills: Customer Service, Cash Handling, Basic Mathematics, Computer Literacy, Sales

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Facilities Associate

City of Salamanca, New York, United States · On-site

Entry level

Job Announcement Facilities Associate (1PT) @ $16.12 Facilities – Salamanca, NY Deadline: Open Until Filled JOB FUNCTION: Incumbent cleans and maintains Seneca Gaming and Entertainment facilities (building and premises) …

Skills: Cleaning, General Maintenance, Floor Care, Inventory Management, Equipment Repair

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Cage Supervisor

City of Salamanca, New York, United States · On-site

Mid level

Job Announcement Cage Supervisor (FT) @ $20.84 Accounting & Finance – Salamanca Deadline: Open Until Filled JOB FUNCTION: The Cage Supervisor assists in overseeing the day-to-day operations of the Cage Department and pro…

Skills: Cash Handling, Supervision, Customer Service, Financial Reporting, Performance Evaluation

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Dual Rate Customer Service Rep./Supervisor

City of Salamanca, New York, United States · On-site

$16/hr–$20/hr

Mid level

Job Announcement DR Customer Service Representative/Supervisor (1FT) @ $16.12/$20.84 Customer Service - Salamanca, NY Deadline: Open Until Filled JOB FUNCTION: Projects a warm, positive, helpful image to all guests at al…

Skills: Customer Service, Staff Supervision, Data Entry, Player Tracking Systems, Conflict Resolution

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

IT Specialist

Town of Brant, New York, United States · On-site

Mid level

Job Announcement IT Specialist (1 FT) @ $27.92 IT – Irving Deadline: Open Until Filled JOB FUNCTION: The IT Specialist is responsible for supporting and maintaining in-house technology equipment and IT & AV assets. This …

Skills: Hardware Installation, Hardware Configuration, Diagnostics, Hardware Repair, Hardware Upgrading

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Customer Service Representative

City of Salamanca, New York, United States · On-site

Entry level

Customer Service Representative (1FT) @ $16.12 Customer Service - Salamanca, NY Deadline: Open Until Filled JOB FUNCTION: Projects a warm, positive, helpful image to all guests at all times. Effective input all data into…

Skills: Customer Service, Data Entry, Communication Skills, Organizational Skills, Player Tracking Systems

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Vault Cashier

City of Salamanca, New York, United States · On-site

Mid level

Job Announcement Vault Cashier (1 PT) @ $17.00 Vault - Salamanca, NY Deadline: Open Until Filled JOB FUNCTION: Responsible for accurately counting all monies going out of and coming into the vault room. Assumes total acc…

Skills: Cash Handling, Mathematics, Microsoft Excel, Customer Service, Point Of Sale Systems

Seneca Gaming and Entertainment logoSeneca Gaming and Entertainment

Hospitality Associate

City of Salamanca, New York, United States · On-site

Entry level

Job Announcement Hospitality Associate (1 PT) $16.12 hourly Hospitality - Salamanca, NY Deadline: Open Until Filled JOB FUNCTION: Incumbent is responsible for food preparation, cashier duties, and maintaining cleanliness…

Skills: Food Preparation, Cashiering, Customer Service, Sanitation Standards, Inventory Management

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Slot Supervisor

Seneca Gaming and Entertainment

City of Salamanca, New York, United States • On-site

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Mid level

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  • Full-time
  • high school
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Slot Supervisor oversees Slot Attendants and ensures efficient daily operations of the Slot Department during an assigned shift. They are responsible for monitoring gaming machines, managing personnel schedules, and ensuring compliance with internal control standards.

Requirements

Candidates must have a high school diploma or equivalent and be at least 18 years of age. One to three years of supervisory experience is preferred, along with strong math skills and the ability to work under pressure.

Full job description

Job Announcement

Slot Supervisor

Salary @ $20.84

Slot Operations – Salamanca

Deadline: Open until filled



JOB FUNCTION:

The Slot Supervisor is responsible for the supervision of the Slot Attendants (Irving) on an assigned shift and is responsible for ensuring that the Slot Attendants are providing consistent high levels of customer service. The Slot Supervisor is responsible for assisting the Slot Operations Manager with day-to-day operations of the Slot Operations Department, including oversight of all Electronic Gaming Machines (EGMs). All Duties are to be performed within the guidelines of Seneca Gaming and Entertainment’s policies and procedures, NIGC Internal Control Standards, and SGA Tribal Internal Control Standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

    1. Responsible to work in conjunction with the Slot Operations Manager in the supervision of personnel and efficient operation of the facilities during an assigned shift. Monitor personnel activities and take appropriate action in support of efficient operations.
    2. Observe activities in the Slot Department, watching for irregularities. Ensure slot machines are functioning properly, and the machines are being played legitimately.
    3. Assign personnel to areas of the casino, schedule and monitor breaks in order to provide proper coverage and efficient service to Slot customers.
    4. Assist in monitoring the payouts on the machines or Cashier Cage, to ensure that proper amounts are being paid to customers.
    5. Act as signatory on jackpots as outlined by Slot Policies and Procedures.
    6. Assist the Finance Department with Kiosk errors, fills, and kiosk reports when needed.
    7. Complete required documents for Title 31; CTRs and SARs.
    1. Must know and enforce all policies and procedures regarding the security of monies, parts, equipment, and required documentation.
    2. Utilize effective communication tools to ensure that consistent, accurate, and timely information is provided through all shifts.
    3. Ensure professional behavior and appearance follow established standards, rules and regulations of the Slot Department.
    4. Maintain a current understanding of all policies and guidelines regarding information security. Understand and comply with all information security policies and procedures at all times.
    5. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times. Maintain a professional work environment with all staff.
    6. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
    7. Must complete all required SGE Training programs in accordance with HR policies and procedures.
    8. Attend all necessary meetings.
    9. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.

    QUALIFICATIONS:

    Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent required. One (1) to three (3) years supervisory experience preferred. Must possess excellent math skills and be able to perform accurately under pressure.

    Related keywords

    Slot SupervisorSlot OperationsElectronic Gaming MachinesEGMsCasinoSupervisionCustomer ServiceTitle 31CTRsSARsInternal Control StandardsNIGCGamingPersonnel ManagementCashier CageJackpots

    About Seneca Gaming and Entertainment

    LinkedInVisit site
    Industry
    Gambling Facilities and Casinos
    Company size
    201-500 employees
    Headquarters
    Irving, New York
    LinkedIn followers
    396

    Class II Gaming Facility

    Offices: 11099 RT 5, Irving, New York 14081, US · 768 Broad St, Salamanca, New York 14779, US

    View all jobs at Seneca Gaming and Entertainment

    About Seneca Gaming and Entertainment

    LinkedInVisit site
    Industry
    Gambling Facilities and Casinos
    Company size
    201-500 employees
    Headquarters
    Irving, New York
    LinkedIn followers
    396

    Class II Gaming Facility

    Offices: 11099 RT 5, Irving, New York 14081, US · 768 Broad St, Salamanca, New York 14779, US

    View all jobs at Seneca Gaming and Entertainment

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