South Carolina, United States · On-site
Job DetailsJob Location: Charleston - SCPosition Type: Full TimeThe Account Executives (AEs) in our Rentals, Linens and Furnishings Division (RLF) are tasked with cultivating, maintaining and expanding a book of business…
Skills: Business Development, Account Management, Customer Relationship Management, Sales Negotiation, Event Planning
South Laurel, Maryland, United States · On-site
$74k–$84k/yr
Job DetailsJob Location: 80 Large Scale Events - Laurel, MD 20707Position Type: Full TimeSalary Range: $74,000.00 - $84,000.00 SalaryThe Senior Executive Sales Assistant (Senior ESA) ensures Select Event Group’s La…
Skills: Administrative Support, Event Coordination, Project Coordination, Sales Support, CRM Systems
Laurel, Maryland, United States · On-site
$55k–$83k/yr
Job DetailsJob Location: 90 Corporate - Laurel, MD 20707Position Type: Full TimeSalary Range: $55,003.00 - $82,821.00 SalaryThe Business Development Team directly supports the Select Event Group Large Scale Events. This …
Skills: Outbound Sales, Lead Generation, CRM, Negotiation, Presentation Skills
Laurel, Maryland, United States · Hybrid
$66k–$105k/yr
Job DetailsJob Location: 90 Corporate - Laurel, MD 20707Position Type: Full TimeSalary Range: $65,856.00 - $105,475.00 SalarySelect Event Group (Select) is a leading provider of temporary infrastructure, event structures…
Skills: Business Development, Pipeline Management, CRM, Client Relationship Management, Outbound Prospecting
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The Account Executive is responsible for driving revenue by acquiring new accounts and expanding existing client relationships within the Rentals, Linens and Furnishings division. They act as the primary client contact, managing event requirements, designs, and coordination with internal operations to ensure successful event execution.
Candidates should have a high school diploma and 2 years of relevant experience, though a bachelor's degree is preferred. Essential requirements include strong communication skills, proficiency in CRM and Microsoft Office, and a reliable vehicle for travel to customer premises.
Job DetailsJob Location: Charleston - SCPosition Type: Full TimeThe Account Executives (AEs) in our Rentals, Linens and Furnishings Division (RLF) are tasked with cultivating, maintaining and expanding a book of business, providing superior service to existing and new relationships. AEs efforts focus on driving revenue into the company through the conversion of new accounts, retention of existing clients and expanding existing client relationships. The AE is also expected to keep the client educated, proactively, about the company’s policies and any account changes. The AE is the main point of client contact at all stages of the event.
Working in a team environment, led by a Regional Manager, the AE is expected to act as the client advocate and works with internal departments to ensure that client needs are fulfilled while maintaining the company procedural requirements. The AE assists with client designs, handles client complaints, collects and analyzes event requirements, and improves the overall client experience.
The AE is a revenue generating role and each AE is expected to eagerly participate in revenue generating activities while providing excellent customer service.
Participates in sales and business development activities at the direction of management
Is proactive in their own approach to continuously expand upon their book of business
Partakes in necessary outreach to potential new customers; not just relying on existing clients to generate revenue
Focuses activities on revenue generation through penetrating and expansion of existing accounts/relationships.
Supports management and Business Development with efforts to penetrate new business opportunities
Attend one networking opportunity per quarter can be with various networking associations or an industry event put on by our clients
Logs activities and provides weekly feedback to management
Solidifies annual work
Contributes to the company’s social media efforts on IG, FB and email campaigns
Proactively communicates with clients regarding company policies, fees and procedures
Receives event needs and instructions via client communication and enters the event information into our industry-based software system
Keeps accurate details on all rental contracts, including equipment needs, delivery and pickup details, and contact information to ensure all orders go out the door correctly
Receives changes and requests from client and acts on them in a timely manner
Meets with clients in design studio to put together equipment needs for various events including weddings, galas, corporate parties, and other social gatherings
Follows up with clients on all information received in studio appointments to ensure all details are correct
Visit venues to provide better client support
Support clients through equipment photos, mood boards, swatch distribution and other tasks as needed
Takes initiative to research all clients in assigned book of business regarding their background; includes equipment preferences, venues most often worked at, and their general trend of business with Select
Able to confidently answer questions put forth by clients regarding equipment, delivery and pickup logistics, company policies, and other general questions
Proactively strengthen relationships by contacting clients to inform them of new policies, send new products, or straightforward engagement in order to build trust and confidence
Balances the needs and requests of clients within the parameters that Select can operate by; does not overpromise or commit to anything outside of normal business practices unless it is confirmed by Select that we can fulfill this request
Has the ability to confidently offer suggestions to clients for equipment if the initial needs of the client are not able to be met by Select
Actively manages existing book of business
Shows YOY growth of existing client business
Grows book of business by adding new clients through targeted outreach
Tracks current accounts that are growing
Reaches out to struggling accounts compared to previous year
Reaches out to clients on a regular basis to investigate seasonal needs and activities. This does not include reacting to a request or reaching out about an issue or upcoming event
Utilizes CRM software to keep all client communication updated
Routinely contributes to the workload surrounding clients in order to alleviate stress of teammates
Works quickly and efficiently with Operations to ensure client contracts are closed within two business days of the pickup so final invoices can be sent and event can be finalized
Share responsibilities in the office with teammates this includes helping to field calls when necessary, answering the door and greeting clients, maintaining cleanliness of the studio and office, and other duties as needed
Reacts to onsite issues and coordinates with Operations to remedy situations this includes during office hours and after hours as the situation requires
Contributes to the team and company’s ability to stay current with industry trends and products through social media and other research
Demonstrates an understanding of, or a willingness to learn, the relationship between sales process and operations working to produce the best end result for the company and our clients
Participates in venue visits and key deliveries to better understand the client needs and operational complexities of some sites
General
There are several traits and behaviors that are crucial to the AEs success. These are used in conjunction with the main responsibilities listed above to evaluate performance:
Teamwork Positive and encouraging attitude
Forward thinking
Independent reasoning and solutions
Ability to multi-task
Detail-oriented
Ability to perform under pressure
Maintaining composure with clients
Time management
Willingness to work after hours
Represent ownership of relationship
Strong decision-making skills
Creative problem solving
Passion for design and collaboration
Organizational skills
Ability to learn from mistakes
Understanding of customer service
Other duties as assigned.
Qualifications
Commitment to Teamwork and Collaboration is the most important qualification
High School Education and 2 years of relevant experience, Bachelor’s Degree Preferred.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Excellent listening, negotiating and presentation skills
Excellent verbal and written communication skills
Self-Motivated and able to thrive in a results driven environment
Proven ability to manage multiple projects at a time while paying strict attention to detail
Build relationships based on integrity, reliability and maturity
Attention to detail and adherence to deadlines
This position includes periods of telephone intensive work and may require sitting for periods of time.
Requires outdoor work in a variety of elements.
This position requires travel to customer’s premises.
This position may require work on weekends and evenings, sometimes with limited notice.
All prospective employees must pass a background check.
Must have a reliable vehicle.
The Team Your Team Can Trust™
At Select Event Group, we’re not just a provider. We’re a partner. With decades of experience in event services, we are the partner trusted to elevate thousands of events each year, on both a local and national scale. In our local markets, Select’s Tents & Rentals Division operates a network of branches and processing centers strategically positioned to better serve their event communities. Our Sports & Entertainment Division, comprised of a Team of cross-disciplinary event experts & strategists, supports major events throughout the country with solutions tailored to the needs of our Clients. At the core of our culture is our commitment to our Clients and our people. Both divisions maintain a steadfast commitment to operational excellence and take pride in our Client’s successes. Our Job – We are event experts, enthusiasts, and professionals whose sole focus is to help you produce outstanding events. Our Passion – At Select, we are passionate about building a great company, with great results, where Team Members thrive. Our Mantra – The Team Your Team Can Trust™ At Select Event Group, our experienced Team Members operate with a help-first mindset and take pride in the ambition, drive, creativity, responsibility, and reliability demonstrated each day. Our dedicated, safety-driven operations teams, consisting of incredible foremen, technicians, delivery teams, project managers, and crew are well-versed in all our product offerings– reinforcing the trust our clients place in us. We have the capability and expertise to conceptualize, design, and build best-in-class experiences. Whether you’re planning an elegant wedding, a multi-day festival, a corporate gala, a major sporting event, or a casual outdoor gathering, we have the perfect linens, tents, furnishings, structures, flooring, and expertise to deliver your vision.
Offices: 8610 Cherry Lane, Laurel, MD 20707, US · 1981 Moreland Pkwy, Annapolis, Maryland 21401, US · 4613 Wedgewood Blvd, Frederick, Maryland 21703, US · 16 Stenersen Ln, Cockeysville, Maryland 21030, US · 8417 Terminal Rd, Lorton, Virginia 22079, US
The Team Your Team Can Trust™
At Select Event Group, we’re not just a provider. We’re a partner. With decades of experience in event services, we are the partner trusted to elevate thousands of events each year, on both a local and national scale. In our local markets, Select’s Tents & Rentals Division operates a network of branches and processing centers strategically positioned to better serve their event communities. Our Sports & Entertainment Division, comprised of a Team of cross-disciplinary event experts & strategists, supports major events throughout the country with solutions tailored to the needs of our Clients. At the core of our culture is our commitment to our Clients and our people. Both divisions maintain a steadfast commitment to operational excellence and take pride in our Client’s successes. Our Job – We are event experts, enthusiasts, and professionals whose sole focus is to help you produce outstanding events. Our Passion – At Select, we are passionate about building a great company, with great results, where Team Members thrive. Our Mantra – The Team Your Team Can Trust™ At Select Event Group, our experienced Team Members operate with a help-first mindset and take pride in the ambition, drive, creativity, responsibility, and reliability demonstrated each day. Our dedicated, safety-driven operations teams, consisting of incredible foremen, technicians, delivery teams, project managers, and crew are well-versed in all our product offerings– reinforcing the trust our clients place in us. We have the capability and expertise to conceptualize, design, and build best-in-class experiences. Whether you’re planning an elegant wedding, a multi-day festival, a corporate gala, a major sporting event, or a casual outdoor gathering, we have the perfect linens, tents, furnishings, structures, flooring, and expertise to deliver your vision.
Offices: 8610 Cherry Lane, Laurel, MD 20707, US · 1981 Moreland Pkwy, Annapolis, Maryland 21401, US · 4613 Wedgewood Blvd, Frederick, Maryland 21703, US · 16 Stenersen Ln, Cockeysville, Maryland 21030, US · 8417 Terminal Rd, Lorton, Virginia 22079, US
