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Jobs at Screenmobile of Charlotte (Now Hiring) — 1 open

Screenmobile of Charlotte logoScreenmobile of Charlotte

Residential Scheduling Coordinator

Charlotte, North Carolina, United States · On-site

$42k–$46k/yr

Mid level

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Paid time off Training & development Screenmobile of Charlotte is seeking a positive and detail-oriented individual to join our Scheduling Te…

Skills: Scheduling, Logistics, Customer Service, CRM Proficiency, Office Support Software

Screenmobile of Charlotte logo

Residential Scheduling Coordinator

Screenmobile of Charlotte

Charlotte, North Carolina, United States • On-site

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Mid level

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  • $42k–$46k/yr
  • Full-time
  • 401(k), 401(k) Matching, Performance Bonus, Competitive Salary, Paid Time Off, Training & Development
  • Posted 198d ago
  • ~40 hrs/week

Responsibilities

Manage residential scheduling for estimates, installations, and repairs while handling phone and email communications. Responsible for invoicing, processing payments, and maintaining the schedule for builder projects.

Requirements

Requires at least two years of customer service experience and proficiency with CRM and office software. Previous experience in scheduling or logistics is preferred.

Full job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
Screenmobile of Charlotte is seeking a positive and detail-oriented individual to join our Scheduling Team. We are a family owned franchise that specializes in screens for windows, doors, and porches as well as top of the line outdoor products. This is a full time position in a casual work environment that offers a competitive salary, paid time off, paid holidays, 401k matching, overtime when applicable, and bonuses.

This position is right for you if you strive to offer the best in customer service, are familiar with operating systems and are detail oriented. You will be required to stay on top of all communication with our residential customers, communicate clearly and effectively in a timely manner, and maintain control of the schedule for all builder projects.

Specific Responsibilities:
  • Answer busy phone line and email communications
  • Coordinate and schedule residential estimate, installation, repair and service appointments
  • Utilize operating system for scheduling, invoicing and processing payments
  • Communicate with customers clearly and effectively about our products and services
  • Collect payment and/or payment information from customers for work performed
  • Process customer communications accurately and efficiently
  • Exercise administrative judgment; assume responsibility for decisions, consequences, and results impacting staff, costs, and/or quality of service within the functional area
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Previous Scheduling/Logistics experience preferred
  • Two or more years Customer Service experience required
  • Proficiency to navigate basic CRM and office support software
  • Must be extremely detail oriented as the position involves taking down and relaying information (dates, locations & times)
  • Team player who can work in a small office environment
  • Excellent customer relation skills
  • Problem solving skills/have common sense
  • Take pride in what you do


We are actively interviewing for this position – Apply today and we will follow-up!

Related keywords

CRMSchedulingLogisticsInvoicingCustomer RelationsResidential ServicesAdministrative SupportPayment ProcessingOffice Management

About Screenmobile of Charlotte

LinkedInVisit site

You Call.... We Screen

Industry
Construction
Company size
11-50 employees
Founded
2008
Headquarters
Charlotte, NC
LinkedIn followers
103

Screenmobile of Charlotte is the area's preeminent mobile screening and sun room service backed up by over 80 locations nationwide. Serving the entire Charlotte Metro area, from Lake Norman to Rock Hill, Gastonia to Concord and all points in-between, Screenmobile offers the best in quality screening products and services to your door. We re-screen as well as fabricate new custom window screens, screen doors, porches and sun rooms. One of our main specialties is enclosing existing covered patios with screen or glass.

Offices: 3309 Green Park Circle, Charlotte, NC 28217, US

Screen RoomsPorchesSun RoomsScreen DoorsPergolasPatio CoversMotorized ScreenSolar Shadesand EZE Beeze
View all jobs at Screenmobile of Charlotte

About Screenmobile of Charlotte

LinkedInVisit site

You Call.... We Screen

Industry
Construction
Company size
11-50 employees
Founded
2008
Headquarters
Charlotte, NC
LinkedIn followers
103

Screenmobile of Charlotte is the area's preeminent mobile screening and sun room service backed up by over 80 locations nationwide. Serving the entire Charlotte Metro area, from Lake Norman to Rock Hill, Gastonia to Concord and all points in-between, Screenmobile offers the best in quality screening products and services to your door. We re-screen as well as fabricate new custom window screens, screen doors, porches and sun rooms. One of our main specialties is enclosing existing covered patios with screen or glass.

Offices: 3309 Green Park Circle, Charlotte, NC 28217, US

Screen RoomsPorchesSun RoomsScreen DoorsPergolasPatio CoversMotorized ScreenSolar Shadesand EZE Beeze
View all jobs at Screenmobile of Charlotte

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