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SBMG logoSBMG

Hospitality Live AV Professionals

Atlanta, Georgia, United States · On-site

Mid level

Description SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded …

Skills: AV Equipment Operation, Lighting Setup, Sound Engineering, Projection Systems, Troubleshooting

SBMG logo

Hospitality Live AV Professionals

SBMG

Atlanta, Georgia, United States • On-site

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Mid level

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  • Full-time
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Responsible for the end-to-end delivery of live AV services, including project proposals, equipment installation, and real-time operation of audio, video, and lighting. The role involves coordinating resources, managing budgets, and providing high-level technical support to clients during events.

Requirements

Requires a strong knowledge of basic AV equipment and computer systems, along with the ability to lift 50lbs and work under pressure. Candidates must demonstrate professional conduct, meticulous attention to detail, and a commitment to core values like diligence and integrity.

Full job description

Description

SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits.

If this sounds like you then apply!

Requirements

SBMG Core Values:

Diligence: Also known as resilience, work ethic, commitment, drive, passion, sense of urgency, effort, or resourcefulness. This strategy aims to keep your end of commitments by any means required and keep your word. Customer service, a desire to deliver a high-quality product, and customer experience in the face of challenges should all go hand in hand with diligence.

Teamwork or Partnership: The state of working together to accomplish the goal. Being supportive of others creates trust and understanding of each other to work more effectively and better. The determination to shape a better future for self and others.

Integrity: Having strong values, morals, or principles and following them consistently, and acting with honesty, honor, and truthfulness.

Quality: Pride in providing high-value products and services that SBMG stands behind, which ensures customer satisfaction, profitability, and the future of our employees and our growth.

Passion: We take pride in delivering excellent service because we have faith in what we do. Our drive and energy are contagious, inspiring those around us. We push ourselves outside our comfort zones as we take on our issues with inventiveness and positivity. Passion is a testimony of our engagement and dedication in what we are doing. We are service-minded and committed.

Personal Growth: The act of developing as an individual, in several areas including mental, physical, professional, and emotional health.

Area of Responsibilities:

The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this career, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring that you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion. You are also responsible for coordinating resources and the budget. You prepare room audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. Other duties include completing software upgrades, developing methods to improve provided services or products, assisting with employee recruitment and training, answering client questions, and managing their expectations.

Qualifications and Skills:

  • Meticulous attention to detail
  • Hospitality
  • Ability to perform well under pressure
  • Good knowledge of all basic AV equipment, including; lighting, sound, and projection
  • Basic computer knowledge
  • Ability to accept changing work demands
  • Professional conduct and appearance
  • Ability to adjust work schedule as needed
  • Ability to lift 50lbs
  • Enthusiasm, energy, and a "Can do" attitude
  • Teamwork
  • Coordination
  • Organization
  • Planning
  • Time Management

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Represent SBMG in a high level professional manner
  • Treat all guests, clients, employees and staff with kindness and respect at all times.
  • Perform all duties as an SBMG AVT.
  • Support the property and all existing properties as necessary.
  • Support the client and all existing clients as necessary.
  • Support sales at the property and area.
  • Proactively ensure high quality service delivery while striving for continuous improvement.
  • Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers.
  • Use time wisely to learn and train on correct equipment operation.
  • Teach others the correct SBMG processes when necessary.
  • Take part in pre-conference meetings with clients prior to events when necessary.
  • Participate in all property EO meetings as necessary.
  • Create event estimates for clients, including correct pricing on products/services
  • Be the on-site contact for property for all events on the premises when necessary.
  • Responsible for following protocols for AV products and services.
  • Responsible for completing assigned AV event setup and teardown for events.
  • Responsible for ensuring property inventories ship and return to correct locations.
  • Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary.
  • Record event inventory usages with event software.
  • Provide professional and courteous technical support to all customers.
  • Provide solutions for presentation needs occasionally under high-pressure circumstances.
  • Provide immediate response to requests for assistance to events in progress.
  • Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls.
  • Provide setup and operation of audio systems including music programing and speech reinforcement.
  • Secure signed work orders and approval on any added equipment.
  • Manage property storerooms by organizing and tracking inventory counts.
  • Deliver the expected SBMG level of service.
  • All other duties as assigned.

Related keywords

Audio VisualLive EventsLightingSound ReinforcementVideo WallsProjectorsEvent SoftwareRoom AuditsTechnical SupportHospitality AVEquipment CalibrationInventory TrackingEvent EstimatesSBMG Core ValuesProject Delivery

About SBMG

LinkedInVisit site

Moving Audiences, Mastering Expectations

Industry
Media Production
Company size
51-200 employees
Founded
1995
Headquarters
Charlotte, North Carolina
LinkedIn followers
1,623

SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits. ​ Here's the thing: we've been around for more than 25 years. What does that look like? ​10,220 days of moving audiences 245,280 hours of mastering expectations 14,716,800 minutes of leading with a service-minded mentality ​Started in 1995, we not only bring more than two decades of experience, but we also bring just as much in a client-service mindset. You are our first priority. ​With our team of skilled professionals, there will always be someone there to lend their support and expertise when you need it. Whether it is our hotel property managers, area managers, or the Audio/Visual professional the day of the event, we listen first and then work to make your goals a reality. You have an event to plan. Let us do the heavy lifting. Work with SBMG and our partnering hotels.

Offices: 645 Pressley Rd, Charlotte, North Carolina, US

Audio/VisualBrandingLive EventsEventsAudioVideoLightingCustomer Serviceand HotelsDigital Entertainment
View all jobs at SBMG

About SBMG

LinkedInVisit site

Moving Audiences, Mastering Expectations

Industry
Media Production
Company size
51-200 employees
Founded
1995
Headquarters
Charlotte, North Carolina
LinkedIn followers
1,623

SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits. ​ Here's the thing: we've been around for more than 25 years. What does that look like? ​10,220 days of moving audiences 245,280 hours of mastering expectations 14,716,800 minutes of leading with a service-minded mentality ​Started in 1995, we not only bring more than two decades of experience, but we also bring just as much in a client-service mindset. You are our first priority. ​With our team of skilled professionals, there will always be someone there to lend their support and expertise when you need it. Whether it is our hotel property managers, area managers, or the Audio/Visual professional the day of the event, we listen first and then work to make your goals a reality. You have an event to plan. Let us do the heavy lifting. Work with SBMG and our partnering hotels.

Offices: 645 Pressley Rd, Charlotte, North Carolina, US

Audio/VisualBrandingLive EventsEventsAudioVideoLightingCustomer Serviceand HotelsDigital Entertainment
View all jobs at SBMG

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