Franklin, Tennessee, United States · On-site
$29/hr
About the Role: This is not a traditional customer service position. Our Senior Customer Service Representatives own customer relationships from end to end and serve as trusted business partners to many of Saxco's most i…
Skills: Account Management, Customer Success, Supply Chain Management, Relationship Building, Analytical Thinking
Fairfield, California, United States · On-site
$22/hr–$22/hr
Why work at Saxco? We are a dynamic, inclusive, and fun team with a passion for excellence in the packaging industry. We have a supportive and collaborative environment where your ideas and creativity are valued, and inn…
Skills: Forklift Operation, RF Scanner Usage, Inventory Tracking, OSHA Safety Compliance, Material Handling
Fairfield, California, United States · On-site
$80k–$94k/yr
Why work at Saxco? We are a dynamic, inclusive, and fun team with a passion for excellence in the packaging industry. We have a supportive and collaborative environment where your ideas and creativity are valued, and inn…
Skills: Account Management, Customer Success, Relationship Building, Cross-functional Collaboration, Data Analysis
Fairfield, California, United States · On-site
$33/hr–$35/hr
Position Summary: The Production Maintenance Technician is responsible for maintaining, troubleshooting, and repairing production equipment within the Custom Packaging Center (CPC), with a primary focus on automated and …
Skills: Mechanical Troubleshooting, Electrical Troubleshooting, Reading Schematics, PLC, HMI
Fairfield, California, United States · On-site
$21/hr
Why work at Saxco? We are a dynamic, inclusive, and fun team with a passion for excellence in the packaging industry. We have a supportive and collaborative environment where your ideas and creativity are valued, and inn…
Skills: Preventative Maintenance, Troubleshooting, PLC, Electrical Schematics, Mechanical Schematics
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Manage a portfolio of strategic customer accounts from order placement to delivery, serving as the primary point of contact. Collaborate across internal departments to ensure orders are delivered on time and in full while driving operational improvements.
Requires at least five years of experience in Customer Success, Account Management, or Supply Chain within a distribution or manufacturing environment. Proficiency in Microsoft Office, Power BI, and ERP/CRM systems is essential.
This is not a traditional customer service position. Our Senior Customer Service Representatives own customer relationships from end to end and serve as trusted business partners to many of Saxco's most important customers. They partner across Sales, Planning, Purchasing, Operations, Transportation, Finance, and Supply Chain to deliver an exceptional customer experience while helping ensure orders are delivered On Time and In Full (OTIF).
This role is designed for experienced Customer Success professionals who thrive in a fast-paced, technology-driven environment, enjoy solving complex business challenges, and confidently make independent decisions that balance customer satisfaction with Saxco's business objectives.
Saxco is a full-service packaging solutions supplier. We have served the distiller, wine, and craft beverage community for more than 90 years, combining our expertise, passion, and commitment to your success with customer focused products and services. We are uniquely positioned as your single source supplier, offering standard glass bottles and cans to fully proprietary packaging solutions, and in-house services ranging from artwork management, can sleeving, fully automated pack-outs, and more. We leverage a world-class global network of manufacturers to give you the surety of supply you can depend on. And with inventory planning and management, and flexible contract and credit terms, we make it easy to scale your business. Contact us today to receive a FREE consultation from a dedicated packaging expert.
Offices: 2975 Cordelia Rd, Fairfield, California 94534, US · 3401 Mallory Ln, 501, Franklin, Tennessee 37067, US · 2791 Napa Valley Corporate Dr, Napa, California 94558, US · 1840 Mountain Ave, Norco, California 92860, US · 15849 N Columbia St, Bldg 4M, Unit 200, Portland, Oregon 97203, US
Saxco is a full-service packaging solutions supplier. We have served the distiller, wine, and craft beverage community for more than 90 years, combining our expertise, passion, and commitment to your success with customer focused products and services. We are uniquely positioned as your single source supplier, offering standard glass bottles and cans to fully proprietary packaging solutions, and in-house services ranging from artwork management, can sleeving, fully automated pack-outs, and more. We leverage a world-class global network of manufacturers to give you the surety of supply you can depend on. And with inventory planning and management, and flexible contract and credit terms, we make it easy to scale your business. Contact us today to receive a FREE consultation from a dedicated packaging expert.
Offices: 2975 Cordelia Rd, Fairfield, California 94534, US · 3401 Mallory Ln, 501, Franklin, Tennessee 37067, US · 2791 Napa Valley Corporate Dr, Napa, California 94558, US · 1840 Mountain Ave, Norco, California 92860, US · 15849 N Columbia St, Bldg 4M, Unit 200, Portland, Oregon 97203, US
