Calgary, Alberta, Canada · On-site
$83k–$92k/yr
SAIT’s Marketing department works to share the right message, in the right place, at the right time with prospective students, industry and the community. Join a creative team that leads the institutional marketing and r…
Skills: Leadership, Team Development, Coaching, Interpersonal Communication, Public Speaking
Calgary, Alberta, Canada · On-site
SAIT’s Student Services department unlocks learner potential within a vibrant campus culture. Join a team driven by student success, offering holistic services from academic support and counselling to financial advising …
Skills: Tutoring, Academic Support, Mathematics, Business Mathematics, Statistics
Calgary, Alberta, Canada · On-site
$76k–$80k/yr
SAIT’s Office of the Registrar guides students through every stage of their academic journey, from admission to graduation while serving as stewards of student data and ensuring academic integrity through policy complian…
Skills: Project Coordination, Business Analysis, Data Analytics, Reporting, System Support
Calgary, Alberta, Canada · On-site
$76k–$80k/yr
SAIT’s Office of the Registrar guides students through every stage of their academic journey, from admission to graduation while serving as stewards of student data and ensuring academic integrity through policy complian…
Skills: Project Coordination, Business Analysis, Process Mapping, Stakeholder Engagement, Workflow Optimization
Calgary, Alberta, Canada · On-site
$55k–$74k/yr
The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services, internal business intelligence d…
Skills: International Admissions, Document Evaluation, Customer Service, Enrollment Management, Intercultural Competence
Calgary, Alberta, Canada · On-site
$77k–$82k/yr
SAIT’s Applied Research and Innovation Services department helps partners conceptualize, prototype and deliver products to market. Join one of Canada’s top applied research colleges, innovate for the future and bring ind…
Skills: Financial Planning, Budgeting, Financial Reporting, Accounting, Salary Analysis
Calgary, Alberta, Canada · On-site
$75k–$85k/yr
SAIT’s Finance department loves an equation — so we’re looking to add to our team. Tasked with ensuring the institution’s financial health, we bring diligence, accuracy and a customer-focused approach to the work we do. …
Skills: Budgeting, Forecasting, Project Accounting, Financial Reporting, Variance Analysis
Calgary, Alberta, Canada · On-site
$55k–$68k/yr
The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services, internal business intelligence d…
Skills: Intercultural Competency, Interpersonal Communication, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Calgary, Alberta, Canada · On-site
$60k–$72k/yr
SAIT's School of Hospitality and Tourism stands among the world's leading hospitality schools — CEOWORLD Magazine named us #1 in Canada and #14 globally in 2026. Renowned for our innovative curriculum, strong industry pa…
Skills: Procurement, Inventory Management, Supplier Relationship Management, Cost Control, Data Analysis
Calgary, Alberta, Canada · Hybrid
$15/hr–$18/hr
Technology is embedded in SAIT’s identity. At the School for Advanced Digital Technology (SADT), we’re preparing students to meet the demand for innovative tech professionals. Join a group of experts focused on future-fo…
Skills: Primary Research, Interviewing, Data Organization, Secondary Research, Microsoft Office
Calgary, Alberta, Canada · Hybrid
Continuing Education and Professional Studies (CEPS) at SAIT offers a wide range of programs designed to support lifelong learning, career advancement (through reskilling and upskilling) and customized talent development…
Skills: Quality Assurance, Institutional Assessment, TVET Systems, Program Review, Academic Governance
Calgary, Alberta, Canada · On-site
$93k–$103k/yr
Trades meet tech in SAIT’s School of Manufacturing and Automation. Delivering hands-on, skills-based training, our schools prepare learners for rewarding careers in Alberta’s fast-evolving manufacturing, automation indus…
Skills: Machining, Curriculum Delivery, Instruction, Mentoring, Coaching
Calgary, Alberta, Canada · On-site
The Opportunity Job classification: A5901 - Office Assistant I # of positions: 3 Hourly Rate: $18.38 Placement within the range is typically based upon a review of skills, experience, and internal equity. Position End Da…
Skills: Administrative Support, Customer Service, Cross-cultural Awareness, Organizational Skills, Verbal Communication
Calgary, Alberta, Canada · On-site
SAIT’s Office of the Registrar guides students through every stage of their academic journey, from admission to graduation while serving as stewards of student data and ensuring academic integrity through policy complian…
Skills: Customer Service, Problem Solving, Conflict Resolution, De-escalation, Time Management
Calgary, Alberta, Canada · On-site
$86k–$96k/yr
SAIT’s Finance department loves an equation — so we’re looking to add to our team. Tasked with ensuring the institution’s financial health, we bring diligence, accuracy and a customer-focused approach to the work we do. …
Skills: Financial Planning, Budgeting, Financial Reporting, Program Costing, Workforce Planning
Edmonton, Alberta, Canada · Hybrid
Continuing Education and Professional Studies (CEPS) at SAIT offers a wide range of programs designed to support lifelong learning, career advancement (through reskilling and upskilling) and customized talent development…
Skills: Early Childhood Education, Adult Education, Virtual Facilitation, Curriculum Adaptation, Indigenous Pedagogy
Calgary, Alberta, Canada · On-site
$80k–$100k/yr
SAIT’s Teaching and Learning Commons is a vibrant academic support service dedicated to advancing teaching excellence and enriching the learner experience. Join a team focused on empowering faculty and academic leaders t…
Skills: Oral Communication, Written Communication, Interpersonal Skills, Analytical Abilities, Organizational Skills
Calgary, Alberta, Canada · On-site
SAIT’s Student Services department unlocks learner potential within a vibrant campus culture. Join a team driven by student success, offering holistic services from academic support and counselling to financial advising …
Skills: Exam Invigilation, Customer Service, Administrative Support, Academic Integrity, Student Support
Calgary, Alberta, Canada · Hybrid
Continuing Education and Professional Studies (CEPS) at SAIT offers a wide range of programs designed to support lifelong learning, career advancement (through reskilling and upskilling) and customized talent development…
Skills: Technical Domain Expertise, TVET Systems, Curriculum Design, Pedagogical Knowledge, Quality Assurance
Calgary, Alberta, Canada · On-site
$38/hr–$44/hr
SAIT’s Academic Services team is dedicated to serving SAIT’s schools and learners by providing training in essential and transferable skills. Join a team passionate about creating transformative learning environments tha…
Skills: English Language Instruction, Curriculum Development, Student Assessment, Online Teaching, Hyflex Delivery
Calgary, Alberta, Canada • On-site
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Lead daily Welcome Centre operations and the Customer Service Representative team to ensure exceptional student-centered experiences. Oversee staffing, performance monitoring, and the resolution of complex inquiries while collaborating with internal partners to support recruitment and retention goals.
Requires a minimum diploma in Business Administration, Communications, Marketing, Hospitality, or a related field. Candidates need 2-3 years of customer-facing experience and 1-2 years in a supervisory role.
SAIT’s Marketing department works to share the right message, in the right place, at the right time with prospective students, industry and the community. Join a creative team that leads the institutional marketing and recruitment plan to deliver cohesive and impactful experiences across every touchpoint – from digital channels to in-person events.
Job classification: A5020 - Customer Serv Team Leader
Salary range: $82,996.55 - $92,421.55. Placement within the range is typically based upon a review of skills, experience, and internal equity.
Hours per week: 36.25
Paid leave: 3 weeks vacation per year
Deadline to apply: 4:00PM on July 21, 2026
The Welcome Centre Customer Service Team Lead is a collaborative, service-driven leader responsible for delivering exceptional experiences across all Welcome Centre service channels. Reporting to the Associate Director, this role leads the Customer Service Representative (CSR) team, overseeing daily operations, service performance, staff development, and escalated inquiries.
Through coaching, training, and continuous improvement, the Team Lead fosters a positive, accountable team culture and ensures consistent, student-centered support. Working closely with internal partners, this role helps deliver seamless, integrated services that support SAIT’s recruitment, retention, and student success goals while advancing a welcoming, hospitality-driven experience.
\nHow you'll contribute
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.
Together, we build bold futures
At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.
Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.
Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
Reliable and leading source of supply to the Oil & Gas, Petrochemical, Power Utility Industries and Marine Industry
أسسها الشيخ عبدالعزيز قاسم كانو في العام 1975م لتمثيل مصالح عدة شركات ملاحية رائدة تسير رحلاتها الى موانئ الخليج العربي. وفي العام 1982 توسعت انشطتها لتشمل الأعمال التجارية والهندسية بما في ذلك التركيب والتشغيل في مجال النفط والغاز ، والكهرباء ، والمياه ، والبتروكيماويات ، والانشطة البحرية ، والتعدين ، وصناعات اخرى متنوعة. تتخذ "سايت" من الدمام مقراً رئيسياً ولها فروع في كل من الرياض ، جدة ، ينبع، الجبيل مما يمكنها من خدمة عملائها في مختلف مناطق المملكة العربية السعودية بالإضافة الى مملكة البحرين ، دولة قطر ، الامارات العربية المتحدة وسلطنة عمان. Founded in the Year 1975 by Shaikh Abdulaziz Qassim Qassim Kanoo to represent the interests of several leading shipping companies in the Arabian Gulf. In 1982, SAIT expanded its business to include Commercial and Engineering activities in the fields of Oil & Gas, Power utilities, Water, Petrochemicals, Marine, Mining and Ancillary Industries. SAIT's head office is in Dammam with branch offices in Riyadh, Jeddah, Yanbu & Jubail to cover the entire Kingdom of Saudi Arabia in addition to other GCC countries viz, Kingdom of Bahrain, State of Qatar, U.A.E. and Sultanate of Oman. CONTACT US: HEAD OFFICE (DAMMAM) - Email: [email protected] | Phone: 00966-13-8344122/8346944/8347121 JEDDAH BRANCH - Email: [email protected] | Phone: 00966-12-2630042/ 2630058/ 2630121 search for a job, send your CV to this email: [email protected]
Offices: King Saud Street, Behind Kanoo Tower, Shaikh Abdulla Ali Kanoo Building, Dammam, Eastern Province 31451, SA · Madinah Road, Floor R1, Bldg#2, Kanoo Compound, Jeddah, Western Province 21438, SA
Reliable and leading source of supply to the Oil & Gas, Petrochemical, Power Utility Industries and Marine Industry
أسسها الشيخ عبدالعزيز قاسم كانو في العام 1975م لتمثيل مصالح عدة شركات ملاحية رائدة تسير رحلاتها الى موانئ الخليج العربي. وفي العام 1982 توسعت انشطتها لتشمل الأعمال التجارية والهندسية بما في ذلك التركيب والتشغيل في مجال النفط والغاز ، والكهرباء ، والمياه ، والبتروكيماويات ، والانشطة البحرية ، والتعدين ، وصناعات اخرى متنوعة. تتخذ "سايت" من الدمام مقراً رئيسياً ولها فروع في كل من الرياض ، جدة ، ينبع، الجبيل مما يمكنها من خدمة عملائها في مختلف مناطق المملكة العربية السعودية بالإضافة الى مملكة البحرين ، دولة قطر ، الامارات العربية المتحدة وسلطنة عمان. Founded in the Year 1975 by Shaikh Abdulaziz Qassim Qassim Kanoo to represent the interests of several leading shipping companies in the Arabian Gulf. In 1982, SAIT expanded its business to include Commercial and Engineering activities in the fields of Oil & Gas, Power utilities, Water, Petrochemicals, Marine, Mining and Ancillary Industries. SAIT's head office is in Dammam with branch offices in Riyadh, Jeddah, Yanbu & Jubail to cover the entire Kingdom of Saudi Arabia in addition to other GCC countries viz, Kingdom of Bahrain, State of Qatar, U.A.E. and Sultanate of Oman. CONTACT US: HEAD OFFICE (DAMMAM) - Email: [email protected] | Phone: 00966-13-8344122/8346944/8347121 JEDDAH BRANCH - Email: [email protected] | Phone: 00966-12-2630042/ 2630058/ 2630121 search for a job, send your CV to this email: [email protected]
Offices: King Saud Street, Behind Kanoo Tower, Shaikh Abdulla Ali Kanoo Building, Dammam, Eastern Province 31451, SA · Madinah Road, Floor R1, Bldg#2, Kanoo Compound, Jeddah, Western Province 21438, SA
