Canada · Remote Solely
$40k–$50k/yr
About Sailor Health Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected t…
Skills: Empathetic Communication, Active Listening, Organization, Detail Orientation, Patient Coordination
Canada · Remote Solely
$40k–$50k/yr
About Sailor Health Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected t…
Skills: Empathetic Communication, Active Listening, Organization, Detail Orientation, Patient Coordination
Canada · Remote Solely
$40k–$50k/yr
About Sailor Health Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected t…
Skills: Patient Support, Care Coordination, Empathetic Communication, Active Listening, Organization
Canada · Remote Solely
$40k–$50k/yr
About Sailor Health Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected t…
Skills: Empathetic Communication, Active Listening, Organization, Detail Orientation, Patient Coordination
North Carolina, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Treatment Planning, Telehealth, Electronic Health Records
Kentucky, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Treatment Planning, Telehealth, Electronic Health Records
Pennsylvania, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Electronic Medical Records
Hawaii, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Case Consultation
Massachusetts, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Clinical Documentation
United States · Remote Solely
⛵ About Sailor Health Sailor Health is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental h…
Skills: Clinical Recruitment, Sourcing, Interviewing, Candidate Experience, Pipeline Management
New York, New York, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Clinical Documentation
Alabama, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Case Consultation
Alaska, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Case Consultation
New York, New York, United States · On-site
🏥 About Sailor Health Sailor Health is on a mission to solve the mental health crisis among older adults. Getting older in America is tough: 90% of seniors live with chronic health conditions, 40% feel isolated, and old…
Skills: Financial Planning And Analysis, Financial Modeling, Budgeting, Forecasting, Revenue Cycle Management
Idaho, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Treatment Planning, Telehealth, Electronic Health Records
Illinois, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Clinical Documentation
New Mexico, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Case Consultation
North Dakota, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Treatment Planning, Telehealth, Electronic Health Records
Oklahoma, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Case Consultation
Maryland, United States · Remote Solely
Join a virtual outpatient clinical changing mental health for older adults, the most underserved population in mental health. Sailor Health exists to fix that — with a fully remote, Medicare-covered practice that fills y…
Skills: Psychotherapy, Geriatric Care, Telehealth, Treatment Planning, Case Consultation
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The Care Coordinator serves as the first point of contact for patients and families, guiding them through the intake process. They are responsible for matching patients with therapists and providing emotional support and coordination throughout the journey into care.
Candidates should be empathetic, organized, and comfortable using tools like Google Workspace, EHRs, and CRMs. While prior experience in healthcare or customer service is welcome, it is not required.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.
At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.
Location: Remote - Canada based only
Title: Care Coordinator
We’re hiring a full-time remote Care Coordinator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way.
This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust.
This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care.
Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations.
Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks.
Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly.
Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health.
Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow.
Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.
Happier and healthier aging
Sailor Health is the holistic health platform for aging. We offer virtual psychotherapy, care navigation, and wellness classes for older adults.
Offices: New York City, New York 10012, US
Happier and healthier aging
Sailor Health is the holistic health platform for aging. We offer virtual psychotherapy, care navigation, and wellness classes for older adults.
Offices: New York City, New York 10012, US
