United States · Remote Solely
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Sales Coaching, Performance Analysis, Training Delivery, Interpersonal Communication, Time Management
United States · Remote Solely
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Training Support, Coaching, Mentoring, Healthcare Sales, System Troubleshooting
Bengaluru, Karnataka, India · Hybrid
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Python, FastAPI, Django, Asynchronous Programming, WebSockets
United States · Remote Solely
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Sales Coaching, Performance Analysis, Interpersonal Communication, Time Management, Windows Applications
Quezon City, Metro Manila, Philippines · Hybrid
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Communication Skill, Customer Service Orientation, Computer Literacy, Problem Solving, Facilitation Skills
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Instructional Design, Curriculum Development, Articulate Storyline, Camtasia, Adobe Creative Cloud
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, Consulting, Relationship Building, Project Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, AI Optimization, Data Research, Content Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, AI Optimization, Data Research, GenAI
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Instructional Design, Articulate Storyline, Camtasia, Adobe Creative Cloud, Vyond
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Instructional Design, Curriculum Development, Articulate Storyline, Camtasia, Adobe Creative Cloud
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Training Facilitation, On-the-Job Training, Curriculum Development, Performance Gap Analysis, Classroom Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Training Facilitation, On-the-Job Training, Curriculum Development, Performance Gap Analysis, Classroom Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, AI Optimization, Data Research, Content Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, KCS Methodology, Agentic Learning, Content Strategy
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Instructional Design, Curriculum Development, Articulate Storyline, Camtasia, Adobe Creative Cloud
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, KCS Methodology, Agentic Learning, Content Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Instructional Design, Curriculum Development, Articulate Storyline, Camtasia, Adobe Creative Cloud
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, KCS Methodology, Agentic Learning, Project Management
Quezon City, Metro Manila, Philippines · Hybrid
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Lean Six Sigma, Performance Management, Quality Assurance Auditing, Process Improvement, People Management
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The Sales Coach drives the performance of the sales team through individualized coaching, training, and the development of actionable feedback plans. They analyze performance data to identify trends and partner with leadership to implement strategies that boost productivity and efficiency.
Candidates must have a High School Diploma and an active resident Health Insurance Producer License, with the ability to obtain non-resident licenses in specified states. Previous experience as a licensed sales agent is required, and experience in coaching or mentoring is preferred.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
The Sales Coach will be instrumental in driving the performance and development of the sales team. This position provides hands-on support, training, and personalized coaching to both sales representatives and managers while helping shape and reinforce best practices, deliver impactful training sessions, and foster a culture of continuous improvement across the sales organization.
Duties and responsibilities
• Provide individualized coaching to sales agents and managers, including development plans and actionable feedback
• Analyze performance data to identify trends, obstacles, and areas for improvement
• Partner with sales leadership to develop strategies that drive performance and productivity
• Ensure adherence to established sales processes and recommend improvements based on market trends and team feedback
• Support the implementation of tools and technologies to boost sales efficiency
• Serve as the first line of support for agent-reported issues and troubleshooting
• Foster a positive, high-energy team culture through motivation, collaboration, and recognition efforts
Skills and competencies
• Strong computer skills, including comfort navigating multiple systems and learning new tools quickly
• Proficiency with Windows-based applications and cloud-based platforms used for virtual collaboration and documentation
• Strong verbal communication and interpersonal skills
• Ability to adapt quickly in a fast-paced, performance-driven environment
• Strong attention to detail and ability to follow compliance and process guidelines
• Ability to receive feedback and apply coaching effectively
• Strong organizational and time management skills
Minimum education and experience required
• High School Diploma or equivalent
• Active resident Health Insurance Producer License
• Previous experience as a licensed sales agent handling inbound or outbound sales calls
• Must obtain and maintain non-resident licenses as needed in: AL, AZ, CA, FL, GA, IL, MO, NJ, NY, NC, OH, PA, TX, VA, WA
• Must successfully complete a Simulated Call Assessment facilitated by a Vendor Lead or SME before being assigned to a team
• Required to attend all initial and refresher training sessions assigned to sales agents
• Experience coaching or mentoring others in a sales environment is a plus
Sagility is the foremost expert in healthcare operations with over 25 years of experience across the entire value chain—upstream, midstream, and downstream. We combine deep domain expertise, tech-led transformation, and trusted collaboration to help healthcare organizations achieve operational excellence and deliver better outcomes. • 𝐃𝐞𝐞𝐩 𝐃𝐨𝐦𝐚𝐢𝐧 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: We understand healthcare operations like no one else. Our knowledge is embedded in every process, enabling us to create meaningful value for payers, providers, and other stakeholders. • 𝐓𝐞𝐜𝐡-𝐋𝐞𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Transformation is more than deploying point solutions or isolated AI use cases. We reimagine end-to-end workflows, architecting integrated designs that drive efficiency, scalability, and innovation. • 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: We build on the trust our clients place in us by fostering a robust ecosystem of partners—including consulting firms, software providers, platform companies, system integrators, and cloud innovators—to deliver comprehensive solutions delivering higher ROI. At Sagility, we are mastering the art of leading with AI-first mindset that is grounded in compliance powered by the passion of our people to deliver value across the continuum of healthcare operations. With a presence across 5 countries and a strong workforce of nearly 45,000 employees, we bring global scale and expertise to every engagement.
Offices: 3455 Peachtree Rd NE, Suite 700, Atlanta, Georgia 30326, US
Sagility is the foremost expert in healthcare operations with over 25 years of experience across the entire value chain—upstream, midstream, and downstream. We combine deep domain expertise, tech-led transformation, and trusted collaboration to help healthcare organizations achieve operational excellence and deliver better outcomes. • 𝐃𝐞𝐞𝐩 𝐃𝐨𝐦𝐚𝐢𝐧 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: We understand healthcare operations like no one else. Our knowledge is embedded in every process, enabling us to create meaningful value for payers, providers, and other stakeholders. • 𝐓𝐞𝐜𝐡-𝐋𝐞𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Transformation is more than deploying point solutions or isolated AI use cases. We reimagine end-to-end workflows, architecting integrated designs that drive efficiency, scalability, and innovation. • 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: We build on the trust our clients place in us by fostering a robust ecosystem of partners—including consulting firms, software providers, platform companies, system integrators, and cloud innovators—to deliver comprehensive solutions delivering higher ROI. At Sagility, we are mastering the art of leading with AI-first mindset that is grounded in compliance powered by the passion of our people to deliver value across the continuum of healthcare operations. With a presence across 5 countries and a strong workforce of nearly 45,000 employees, we bring global scale and expertise to every engagement.
Offices: 3455 Peachtree Rd NE, Suite 700, Atlanta, Georgia 30326, US
