New York, New York, United States · Hybrid
$150k–$165k/yr
About Rutter Rutter is the leading B2B2B unified API company that helps fintechs and banks integrate with SMB financial data. Our platform powers the next generation of embedded finance by connecting to accounting, comme…
Skills: REST APIs, Integration Design, Developer Workflows, Technical Communication, Solution Architecture
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Lead technical implementation and solution design for customer integrations across accounting, commerce, and banking platforms. Act as a trusted advisor to customers while collaborating with product and engineering teams to influence the product roadmap.
Requires 3+ years of experience in a customer-facing technical role, preferably within a SaaS or API-driven fintech company. Must possess strong proficiency in REST APIs and be based in New York City for a hybrid work arrangement.
Rutter is the leading B2B2B unified API company that helps fintechs and banks integrate with SMB financial data. Our platform powers the next generation of embedded finance by connecting to accounting, commerce, banking, and payments systems so fintechs can build products that save SMBs time and money.
We are backed by a16z, and our customers include industry leaders such as PayPal, Capital One, Mercury, Parafin, Airwallex, and Payoneer. We also have a growing partner ecosystem that includes Intuit, Sage, Walmart, Taktile, Oscilar, and many others. Our infrastructure supports some of the most innovative fintech and banking products in the market today and is used by millions of SMBs.
We are hiring a Solutions Architect to join our growing Solutions team to help customers unlock the full potential of Rutter’s platform. This is a highly collaborative, customer-facing role that blends technical depth, product expertise, and strategic thinking. You’ll work directly with customers across the full lifecycle, from early solution design to implementation, onboarding, and post-launch success. As one of the early members of our Solutions team, you’ll play a key role in guiding our customers to deliver scalable integrations and power the next generation of fintech products.
Lead customer implementations
Lead solution design and technical implementation for customer integrations across accounting, commerce, and banking platforms.
Voice of the customer
Support the product team by influencing feature requests and product roadmap based on what customers are looking for.
Act as a trusted advisor to customers
Guide customers on best practices for API usage, data mapping, and integration architecture to ensure scalable, reliable implementations.
Influence product and roadmap
Collaborate with engineering and product to identify product gaps, propose enhancements, and shape new capabilities based on customer needs.
AI Orchestration
Own the full customer journey, and further build out an agentified process to automate customer onboarding and to pursue expansion opportunities.
Customer Enablement
Develop sample apps, implementation guides, internal documentation, and demo flows that accelerate customer success and internal efficiency.
3+ years in a customer-facing technical role such as Solutions Architect, Sales Engineer, Implementation Engineer, Forward-Deployed Engineer or similar, ideally at a SaaS or API-driven company. Preferably, experience working with fintech companies in the past.
Strong technical proficiency with REST APIs, integration design, and developer workflows
Excellent communication skills. You are able to lead technical discussions with engineering teams and explain complex topics clearly to business stakeholders.
Builder mindset. You enjoy creating demos, writing documentation, and solving problems end to end.
Experience being in a highly collaborative and adaptable fast-paced startup environment
Bonus: Experience working with Accounting, Payments, or Commerce systems in the past
Must be based in NYC and able to work a hybrid role at our Flatiron, Manhattan office
This role will be primarily Post-Sales.
On-target earnings of $150,000–$165,000, plus equity
401(k)
Medical, dental, and vision insurance (premiums covered by Rutter for individual plans)
Unlimited PTO
Laptop and charger provided
Annual wellness stipend
Integrations & Agents to ship financial products in days, not months.
Rutter powers financial use cases like Supplier Enablement, Bank Feeds, Bill Pay, and Underwriting for Fortune 500 companies and financial institutions. Build one integration to read and write to 40+ commerce, accounting, and payment platforms with a Universal API, and leverage agentic workflows to power use cases like growing commercial card spend. We provide domain expertise and the most flexible, customizable, and in-depth integration features that help companies serve the most complex needs of their customers. Trusted integration partner for leading fintech & commerce companies, including Ramp, Mercury, Airwallex, Parafin, Wayflyer, and more. Forward-looking companies chose Rutter to build the best products in SMB lending, expense management, AP/AR automation, shipping & fulfillment, marketplaces, and many more.
Offices: 648 Broadway, Suite 200, New York City, NY 10013, US
Integrations & Agents to ship financial products in days, not months.
Rutter powers financial use cases like Supplier Enablement, Bank Feeds, Bill Pay, and Underwriting for Fortune 500 companies and financial institutions. Build one integration to read and write to 40+ commerce, accounting, and payment platforms with a Universal API, and leverage agentic workflows to power use cases like growing commercial card spend. We provide domain expertise and the most flexible, customizable, and in-depth integration features that help companies serve the most complex needs of their customers. Trusted integration partner for leading fintech & commerce companies, including Ramp, Mercury, Airwallex, Parafin, Wayflyer, and more. Forward-looking companies chose Rutter to build the best products in SMB lending, expense management, AP/AR automation, shipping & fulfillment, marketplaces, and many more.
Offices: 648 Broadway, Suite 200, New York City, NY 10013, US
