Jacksonville, Florida, United States · On-site
$60k–$62k/yr
Job DetailsLevel: ExperiencedJob Location: Treetop Apartments - Jacksonville, FL 32244Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $60,000.00 - $62,400.00 SalaryTravel Pe…
Skills: Property management, Leadership, Budgeting, Customer service, Marketing
Blountstown, Florida, United States · On-site
$17/hr–$19/hr
Job DetailsLevel: ExperiencedJob Location: Sutton Creek Apartments - Blountstown, FL 32424Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $17.00 - $19.00 HourlyTravel Percen…
Skills: Property management, Leasing, Rent collection, Customer service, Budgeting
Eustis, Florida, United States · On-site
$19/hr–$19/hr
Job DetailsLevel: ExperiencedJob Location: Little Oaks Apartments - Eustis, FL 32726Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $19.00 - $19.00 HourlyTravel Percentage: …
Skills: Property management, Leasing, Marketing, Resident relations, Financial record keeping
Homestead, Florida, United States · On-site
$15/hr–$15/hr
Job DetailsLevel: ExperiencedJob Location: Coral Bay Cove - Homestead, FL 33032Position Type: Full-Time (30 + hours/week)Education Level: NoneSalary Range: $15.00 - $15.00 HourlyTravel Percentage: Local, as needed for bu…
Skills: Housekeeping, Grounds maintenance, Cleaning, Pressure washing, Landscaping
Memphis, Tennessee, United States · On-site
$17/hr–$17/hr
Job DetailsLevel: EntryJob Location: College Park - Memphis, TN 38126Position Type: Full-Time (30 + hours/week)Education Level: NoneSalary Range: $17.00 - $17.00 HourlyTravel Percentage: Local, as needed for businessJob …
Skills: Grounds maintenance, Landscaping, Custodial services, Pressure washing, Equipment maintenance
Maryville, Tennessee, United States · On-site
$19/hr–$22/hr
Job DetailsLevel: ExperiencedJob Location: Laurel Branch Apartments - Maryville, TN 37801Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $19.00 - $22.00 HourlyTravel Percent…
Skills: HVAC maintenance, Electrical repair, Plumbing, Carpentry, Painting
Panama City, Florida, United States · On-site
$18/hr–$25/hr
Job DetailsLevel: ExperiencedJob Location: Centralized Maintenance - Division 1 Panama City area - Panama City, FL 32405Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $18.0…
Skills: HVAC maintenance, Electrical repair, Plumbing, Carpentry, Painting
Haines City, Florida, United States · On-site
$50k–$55k/yr
Job DetailsLevel: ExperiencedJob Location: Trinity Village - Haines City, FL 33844Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $50,000.00 - $55,000.00 Salary/yearTravel P…
Skills: Property management, Leadership, Budgeting, Customer service, Marketing
Panama City, Florida, United States · On-site
$18/hr–$20/hr
Job DetailsLevel: ExperiencedJob Location: The Park at Massalina - Panama City, FL 32405Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $18.00 - $20.00 HourlyTravel Percenta…
Skills: Property management, Leasing, Marketing, Rent collection, Financial record keeping
Panama City, Florida, United States · On-site
$17/hr–$20/hr
Job DetailsLevel: EntryJob Location: FIRST SERVICE CORPORATION OF PANAMA CITY INC - Panama City, FL 32405Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $17.00 - $20.00 Hour…
Skills: General Ledger, Data Entry, Accounting Software, Reconciliation, Journal Entries
Alexander City, Alabama, United States · On-site
$18/hr–$18/hr
Job DetailsLevel: ExperiencedJob Location: Cornerstone Apartments - Alexander City, AL 35010Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $18.00 - $18.00 HourlyTravel Perc…
Skills: Carpentry, Plumbing, Electrical repairs, HVAC maintenance, Painting
Tallahassee, Florida, United States · On-site
$18/hr–$19/hr
Job DetailsLevel: ExperiencedJob Location: Goodbread Hills - Tallahassee, FL 32303Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $18.00 - $19.00 HourlyTravel Percentage: Lo…
Skills: Property management, Administrative support, Customer service, Rent collection, Marketing
Panama City, Florida, United States · On-site
$19/hr–$22/hr
Job DetailsLevel: ExperiencedJob Location: FIRST SERVICE CORPORATION OF PANAMA CITY INC - Panama City, FL 32405Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $19.00 - $22.0…
Skills: Accounts payable, Data entry, Ten key, MS Excel, MS Word
Panama City, Florida, United States · On-site
$17/hr–$19/hr
Job DetailsLevel: EntryJob Location: FIRST SERVICE CORPORATION OF PANAMA CITY INC - Panama City, FL 32405Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $17.00 - $19.00 Hour…
Skills: Accounts payable, Invoicing, Data entry, General accounting principles, MS Excel
Pompano Beach, Florida, United States · On-site
$16/hr–$18/hr
Job DetailsLevel: ExperiencedJob Location: City Vista - Pompano Beach, FL 33060Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $16.00 - $18.00 HourlyTravel Percentage: Local…
Skills: Property management, Leasing, Marketing, Rent collection, Financial record keeping
Houston, Texas, United States · On-site
$22/hr–$24/hr
Job DetailsLevel: ExperiencedJob Location: Chapman Crossings - Houston, TX 77044Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $22.00 - $24.00 HourlyTravel Percentage: Loca…
Skills: Maintenance, HVAC repair, Electrical repair, Plumbing, Carpentry
Hinesville, Georgia, United States · On-site
$20/hr–$24/hr
Job DetailsLevel: ExperiencedJob Location: Royal Oaks - Hinesville, GA 31313Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $20.00 - $24.00 HourlyTravel Percentage: Local, a…
Skills: Maintenance, HVAC repair, Plumbing, Electrical repair, Carpentry
Fort Walton Beach, Florida, United States · On-site
$21/hr–$23/hr
Job DetailsLevel: ExperiencedJob Location: Willow Way Village - Fort Walton Beach, FL 32547Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $21.00 - $23.00 HourlyTravel Perce…
Skills: HVAC Troubleshooting, Carpentry, Plumbing, Electrical Repair, Painting
Panama City, Florida, United States · Remote OK
$50k–$55k/yr
Job DetailsLevel: ExperiencedJob Location: RAM Remote - work from home - Panama City, FL 32405Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $50,000.00 - $55,000.00 SalaryT…
Skills: Affordable Housing Compliance, Tax Credit Compliance, HUD Regulations, HOME Program, RD Regulations
Miami, Florida, United States
$18/hr–$19/hr
Job DetailsLevel: ExperiencedJob Location: The Jasmine - Miami, FL 33135Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $18.00 - $19.00 HourlyTravel Percentage: Local, as ne…
Jacksonville, Florida, United States • On-site
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The Community Manager is responsible for the full oversight of the assigned property, including leadership, direction, and mentoring of all associates. They also manage daily operations such as leasing, rent collection, budget maintenance, and property inspections to ensure excellent resident service.
Candidates must have a high school diploma or equivalent and at least three years of property management experience. Proficiency in property management software and strong communication and leadership skills are required.
Job DetailsLevel: ExperiencedJob Location: Treetop Apartments - Jacksonville, FL 32244Position Type: Full-Time (30 + hours/week)Education Level: High School/EquivalentSalary Range: $60,000.00 - $62,400.00 SalaryTravel Percentage: Local, as needed for businessJob Shift: Days/Nights/Weekends/On CallJob Category: ManagementAt Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us.
Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for full oversight of their assigned property and providing leadership and direction to associates at assigned property. They mentor and ensure all associates support the corporate mission and understand their role in achieving these established goals. The Community Manager supports and coaches associates to enhance individual performance and provide excellent customer service to residents.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
Full oversight of assigned property
Supervise and provide training to community associates
Evaluate associates performance, including the completion of annual performance reviews
Counsel underperforming associates and provide constructive feedback to improve performance
Create positive, welcoming, supportive environment for residents, visitors, and community associates
Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
Maintain knowledge and awareness of market conditions affecting leasing and operations
Develop and execute effective marketing and advertising campaigns for apartment leasing
Assist with development and implementation of resident services programming
Maintain sound rent collection procedures, including following up with delinquent accounts
Deliver rent deposits to bank and submit relevant documentation
Oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns
Maintain familiarity with all procedures and requirements for accounts payable
Participate in the preparation of the annual operating budget, and work with the Regional Manager to maintain budgetary guidelines
Monitor landlord-tenant relations and mediate disputes when necessary
Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports
Conduct walk-through and follow up for vendors work on site
Inspect apartments for move in condition and turn over status
Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed
Ability to perform all functions of an Assistant Community Manager
Strong leadership skills, communication skills, and decision-making abilities. Must be able to motivate portfolio and team members to accomplish company goals and expectations
Requires the ability to perform and handle interruptions in a rapidly changing, multi-tasking environment in an appropriate manner
Work requires high attention and mental demands including the ability to prioritize and process information with accuracy and clarity
Sound understanding of progressive multi-family management and operations as it relates to management of assets, personnel management, office operations, budgeting and planning
Must be able to provide excellent customer service and effectively and professionally communicate in e-mail, by phone, or in person during the course of the workday
High degree of creativity, coupled with sound business judgment
An aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers. Performance oriented and highly motivated to produce results.
Computer literacy
Excellent written and oral communication skills
Work flexible schedule, including evenings and weekends
Demonstrate strong written and oral communication skills
Property/ Community Manager state level license where required
Minimum three (3) years property management experience preferred
Proficiency in One Site preferred
Computer literacy
Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager)
Travel independently for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
Able to work with at a computer for a minimum of 7 hours daily either standing or sitting
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property
Qualifications
Cultivating Community
With over 50 years of experience in managing multi-family housing, Royal American Management, Inc. (RAM) is able to effectively balance the needs of its clients, residents, and staff members while optimizing the performance of both established and newly constructed assets. RAM is an award-winning Accredited Management Organization (AMO) headquartered in Panama City, Florida with regional offices strategically located throughout the Southeast to include Miami, Orlando, and and Atlanta. RAM is widely recognized not only for its large, diverse portfolio of neatly manicured and high performing communities; it is also recognized for its warm, friendly, knowledgeable, and highly responsive staff. RAM’s professional team is truly passionate about marketing, maintenance, and management of market-rate, luxury, senior, and all types of affordable properties with programs such as HUD, RD, HOME, CBDG, Hope VI, and LIHTC. RAM takes pride in its strong working relationships with its third-party clients, monitoring agents, and government agencies.
Offices: 1002 W 23rd Street, Suite 400, Panama City, Florida 32405, US · 600 E. Colonial Drive, Suite 320, Orlando, FL 32803, US · 1400 NW 107th Avenue, Suite 405, Miami, FL 33172, US · 2726 South Main Street, Suite 2000, Kennesaw, GA 30144 , US
Cultivating Community
With over 50 years of experience in managing multi-family housing, Royal American Management, Inc. (RAM) is able to effectively balance the needs of its clients, residents, and staff members while optimizing the performance of both established and newly constructed assets. RAM is an award-winning Accredited Management Organization (AMO) headquartered in Panama City, Florida with regional offices strategically located throughout the Southeast to include Miami, Orlando, and and Atlanta. RAM is widely recognized not only for its large, diverse portfolio of neatly manicured and high performing communities; it is also recognized for its warm, friendly, knowledgeable, and highly responsive staff. RAM’s professional team is truly passionate about marketing, maintenance, and management of market-rate, luxury, senior, and all types of affordable properties with programs such as HUD, RD, HOME, CBDG, Hope VI, and LIHTC. RAM takes pride in its strong working relationships with its third-party clients, monitoring agents, and government agencies.
Offices: 1002 W 23rd Street, Suite 400, Panama City, Florida 32405, US · 600 E. Colonial Drive, Suite 320, Orlando, FL 32803, US · 1400 NW 107th Avenue, Suite 405, Miami, FL 33172, US · 2726 South Main Street, Suite 2000, Kennesaw, GA 30144 , US
