Grand Rapids, Michigan, United States · On-site
Business Systems AnalystHelp Build the Software That Builds Medical Devices Do you love solving problems, improving processes, and turning ideas into better software? At Rose Medical, we don't just manufacture life-chang…
Skills: Business Systems Analysis, Requirements Gathering, Process Mapping, Workflow Analysis, Quality Assurance
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The role involves partnering with internal stakeholders to gather requirements and translate business needs into functional specifications for software development. You will also manage the full lifecycle of software enhancements, including database refinement, QA testing, and documentation within an FDA-regulated environment.
Candidates should have a bachelor's degree in a technical or business field and preferably three or more years of experience in business systems analysis or software delivery. Proficiency in relational databases, specifically PostgreSQL, and experience with requirements documentation and UAT are highly desired.
Do you love solving problems, improving processes, and turning ideas into better software?
At Rose Medical, we don't just manufacture life-changing medical devices—we build the systems behind them.
We're looking for a Business Systems Analyst who enjoys asking questions, solving business challenges, and turning ideas into software solutions that make a real impact. In this role, you'll partner with employees across our organization to understand their needs, improve business processes, and help enhance our in-house Quality Management System (QMS) and related business applications.
If you enjoy connecting business needs with technology, collaborating with talented people, and seeing your work make a meaningful difference, we'd love to meet you.
As our Business Systems Analyst, you'll play a key role in shaping the software our employees use every day.
You'll:
Partner with internal stakeholders to understand business challenges and identify opportunities for improvement.
Gather, analyze, and document business requirements for new software features and process enhancements.
Facilitate discovery sessions to define project scope, workflows, business rules, data needs, and priorities.
Translate business needs into detailed functional specifications for our software development team.
Design, review, or refine PostgreSQL database structures to support new functionality and maintain data integrity.
Collaborate closely with software developers throughout the development lifecycle.
Coordinate projects and enhancements from initial request through implementation and post-launch validation.
Develop and execute quality assurance test plans and user acceptance testing.
Identify, document, and troubleshoot software defects.
Prepare release notes, user documentation, and training materials.
Support software changes within our FDA-regulated medical device manufacturing environment while promoting quality, compliance, and traceability.
This isn't a role where you'll simply submit tickets and wait for someone else to solve the problem.
You'll become a trusted partner to employees throughout the company, helping shape software that supports every department—from Quality and Engineering to Manufacturing and Operations.
Your ideas will matter.
Your work will be visible.
And you'll have the opportunity to improve systems that directly support the manufacturing of medical devices that improve patients' lives around the world.
We're looking for someone who enjoys both technology and people.
You'll likely be successful if you have experience with:
Business Systems Analysis
Software implementation or product delivery
Requirements gathering and documentation
Process mapping and workflow analysis
Quality Assurance (QA) and User Acceptance Testing (UAT)
Relational databases (PostgreSQL experience is preferred)
Working with software developers and cross-functional teams
Project coordination and change management
Bachelor's degree in Information Systems, Computer Science, Business, Software Engineering, or a related field preferred (or an equivalent combination of education and experience).
Three or more years of experience in Business Systems Analysis, software delivery, quality assurance, or a related role preferred.
Experience with business requirements documentation, software testing, and software delivery workflows.
Familiarity with regulated industries, quality systems, or medical device manufacturing is a plus.
You might be a great fit if you:
✔ Love solving complex problems.
✔ Enjoy improving inefficient processes.
✔ Ask thoughtful questions before jumping to solutions.
✔ Can communicate technical information to both technical and non-technical audiences.
✔ Take pride in creating organized, detailed documentation.
✔ Like seeing projects through from concept to completion.
✔ Enjoy collaborating with others and celebrating team success.
✔ Have a passion for continuous improvement.
At Rose Medical, we believe great people deserve great benefits. We work hard to create an environment where our employees can build rewarding careers while enjoying an exceptional work-life balance.
Celebrate your contributions with generous quarterly bonuses that recognize both individual and company success.
Begin accruing three weeks of paid time off starting on your first day.
Enjoy eight paid holidays each year, beginning immediately upon hire.
We proudly offer two weeks of paid parental leave for the birth, adoption, or foster placement of a child.
Medical Insurance
Dental Insurance
Vision Insurance
401(k) with a 4% company match
Disability Insurance
Life Insurance Options
As Rose Medical continues to grow, so do our employees. We believe in investing in our people by providing opportunities to learn, develop new skills, take on exciting challenges, and build rewarding long-term careers.
At Rose Medical, our values aren't just words on a wall—they guide how we work, collaborate, and serve our customers every day.
Integrity
We believe in honesty, transparency, and doing the right thing—even when no one is watching.
Stewardship
We responsibly manage our resources while supporting our employees, our customers, and our community.
Growth
We're committed to helping our employees grow personally and professionally through continuous learning and new opportunities.
Innovation & Productivity
We embrace curiosity, encourage new ideas, and continually seek better ways to improve our products, processes, and technology.
Diversity
We value the unique experiences, backgrounds, perspectives, and ideas that every team member brings to our organization.
At Rose Medical, you'll have the opportunity to solve meaningful challenges, collaborate with talented professionals, and help build the software that supports the manufacturing of life-changing medical devices.
If you're looking for more than just your next job—if you're looking for a place where your ideas are valued, your contributions make a difference, and your career can continue to grow—we'd love to hear from you.
Building Better Devices
Custom Medical Device Manufacturer / FDA Registered / ISO 13485:2003 Certified Rose Medical (formerly Rose Technologies) has the expertise to meet your entire medical device design, manufacturing, and assembly needs. Whether you need short-term pilot runs or long-term production in one of our class 7 (10,000) clean rooms we will partner with you to design the manufacturability specifications, build, and automate the production of your product. The Rose Medical Device Product Engineers can provide single piece prototypes or a complete turnkey package for your new product. Rose Medical has added the equipment and quality systems necessary to produce and package medical devices for sterilization. We expanded our ISO certification to include assembly and packaging and re-packaging of both sterile and non-sterile devices. Our current customers are excited about this and we look forward to working with new customers on start-to-finish medical device production. We want to become your trusted partner and Single Source Provider for your Medical Devices. We are fun to work with and as engineers, we know your language.
Offices: 1440 Front Ave NW, Grand Rapids, MI 49504, US
Building Better Devices
Custom Medical Device Manufacturer / FDA Registered / ISO 13485:2003 Certified Rose Medical (formerly Rose Technologies) has the expertise to meet your entire medical device design, manufacturing, and assembly needs. Whether you need short-term pilot runs or long-term production in one of our class 7 (10,000) clean rooms we will partner with you to design the manufacturability specifications, build, and automate the production of your product. The Rose Medical Device Product Engineers can provide single piece prototypes or a complete turnkey package for your new product. Rose Medical has added the equipment and quality systems necessary to produce and package medical devices for sterilization. We expanded our ISO certification to include assembly and packaging and re-packaging of both sterile and non-sterile devices. Our current customers are excited about this and we look forward to working with new customers on start-to-finish medical device production. We want to become your trusted partner and Single Source Provider for your Medical Devices. We are fun to work with and as engineers, we know your language.
Offices: 1440 Front Ave NW, Grand Rapids, MI 49504, US
