Jobs at Roost Affordable (Now Hiring) — 5 open

Job summary

The Compliance Specialist I, MFTE and Local Programs trains and provides guidance and oversight to on-site teams on local affordable housing program policies and procedures. This person reviews MFTE and ARCH files in adherence to Seattle Office of Housing and Roost compliance standards, including reviewing files submitted by on-site team members, guiding any corrections needed, and ensuring completed files are archived for future regulatory audits. It's a detail-driven role for someone who is genuinely excited about technology and eager to help replace paper-heavy, manual work with cleaner, faster workflows. Reporting to the Compliance Team Lead and working in close collaboration with on-site Occupancy Specialists and other team members, the Compliance Specialist grows into a trusted expert who helps Roost earn its place as an ally to the people creating affordable homes.

Duties & responsibilities

File Review & Processing

Owning the day-to-day work of getting local-program files right and keeping them audit-ready.

• Support various properties that use the MFTE or ARCH program by processing and submitting all assigned files for review.

• Review files submitted by on-site team members and provide clear guidance on any corrections needed.

• Review first-year files for completeness and arrange for proper electronic storage.

• Ensure completed files are archived for future regulatory audits, in adherence to Seattle Office of Housing and Roost compliance standards.

• Report potential noncompliance issues to the Community Manager, Regional Manager, or Compliance Team Lead.

Training & On-Site Support

Helping the people doing the work feel confident and supported.

• Train and support on-site Occupancy Specialists and Leasing Consultants as needed.

• Support communities with audits and annual reporting obligations.

• Ensure third-party and Roost compliance software is being used properly.

• Assist with Tenant Selection Plans (TSP), Affirmative Fair Housing Marketing Plans (AFHMP), and Language Assistance Plans (LAP) for each property, along with other required documents.

Program Knowledge & Product Partnership

Building real program expertise and helping Roost turn it into better tools.

• Apply and grow a working knowledge of Seattle MFTE, ARCH, and other local affordable program requirements in daily file work.

• Interpret tenant file information and complex documents such as regulatory agreements and program regulations, and translate them into plain guidance for teams and residents.

• Partner with the product team to surface friction and ideas that help build and refine Roost's compliance workflows.

• Arrive prepared with the tools needed to complete assigned tasks, and assist with projects and other duties as assigned.

Minimum qualifications

• Proven experience meeting affordable housing program requirements, specifically Seattle MFTE and other local affordable programs.

• 1-2 years of on-site property management experience in leasing and/or certification processing.

• Ability to read and interpret tenant file information and complex documents such as regulatory agreements and program regulations.

• Working knowledge of affordable housing industry terms and their meaning.

• Detail-oriented, with the ability to produce accurate, timely documents and reports.

• Strong written and verbal communication; able to explain complex compliance topics in a straightforward manner to residents.

• Proficiency with Google Workspace, including Sheets, Docs, and Gmail.

• Strong judgment, critical thinking, and problem-solving skills.

• Comfort working in a fast-paced, customer-service-oriented environment.

• Respect for and understanding of diverse cultural and socioeconomic backgrounds.

Preferred qualifications

• Experience with Yardi or a comparable property management / CRM platform.

• Familiarity with Seattle Office of Housing and ARCH reporting requirements.

• Builds trust and addresses community challenges with cultural awareness and an equity lens.

• Strong time-management, organizational, and prioritization skills, with resourcefulness in problem solving.

• Genuine enthusiasm for housing technology and improving manual workflows.