Rolling Meadows, Illinois, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: Nelson Sports Complex - Rolling Meadows, IL 60008Position Type: Part-TimeSalary Range: $17.00 - $19.00 HourlyJOB SUMMARY: The Guest Services Sports Complex position is responsible for performing …
Skills: Customer Service, Communication, Multitasking, Basic Mathematics, Computer Skills
Rolling Meadows, Illinois, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: Community Center - Rolling Meadows, IL 60008Salary Range: $17.00 - $17.50 HourlyPosition Summary The Guest Services – Recreation position is responsible for performing a variety of duties i…
Skills: Customer Service, Registration Software, Communication, Multitasking, Basic Math
Rolling Meadows, Illinois, United States • On-site
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Manage daily office functions at the Nelson Sports Complex, including registration, billing, and customer communication. Handle financial tasks such as processing refunds, managing cash, and delivering bank deposits.
Requires a high school diploma and at least two years of front-line guest services experience. Candidates must possess strong communication skills and the ability to work occasional evenings and weekends.
Job DetailsJob Location: Nelson Sports Complex - Rolling Meadows, IL 60008Position Type: Part-TimeSalary Range: $17.00 - $19.00 HourlyJOB SUMMARY: The Guest Services Sports Complex position is responsible for performing a variety of duties including the management of daily office functions at Nelson Sports Complex, as well as maintaining outstanding communication with patrons and team members. This is an at-will position. Primary duties include:
Provide customer service in the Sports Complex office via in-person, telephone and email.
Responsible for learning and utilizing the registration software system (Civic Rec).
Issue Freestyle Punch cards, Public Skate Passes, Pool Passes and Fitness Center passes.
Process class lists and attendance rosters for all building programming.
Process refunds for all building programming.
Track the purchase and usage of freestyle ice, skater count on ice data, and billing of IC instructors monthly fees.
Assist with the planning and coordination of the annual Ice Show registration and ticket sales.
Maintain paperwork on registration, refunds, daily/weekly bank outs and office cash management
Deliver bank deposits to bank as directed.
Complete all necessary forms as needed
Aid in making telephone calls for program changes, cancellations or closings, wait list openings or proofing reading.
QUALIFICATIONS: Graduate from high school with at least two (2) years of front-line guest services experience required. The position requires strong people and customer service skills, and the ability to communicate effectively with team members and the public. Computer and keyboard skills required. This position requires the ability to multitask as well as good math skills and the ability to follow through on detailed work. Must be able to work occasional evenings and weekends based on program schedules.
SCHEDULE & HOURS: This is a part-time position working approximately 10-19 hours per week. The anticipated schedule is:
Wednesday: 10:00 a.m. – 6:00 p.m.
Friday: 3:00 p.m. – 6:00 p.m.
Saturday: Three (3) Saturdays a month, 9:00 a.m. - 1:00 p.m.
The schedule outlined above reflects the typical working hours; however, hours may vary slightly based on program needs, special events, facility operations, and seasonal demands. Flexibility to work additional hours, evenings, or weekends as needed is preferred.
COMPENSATION & BENEFITS: The hiring range for this position is $17.00–$19.00 per hour, depending on qualifications. This position includes district benefits such as a complimentary facility membership and discounts on park district programs.
APPLY TODAY!
www.rmparks.org/employment
Please include Cover Letter and Resume
If interested, please apply early. Recruiting and interviewing begins early.
The Rolling Meadows Park District is an Equal Opportunity Employer.
Qualifications
Play, Learn, Grow!
The Rolling Meadows Park District is a public park and recreation agency that serves all people of every age and ability.The Park District offers quality programs, facilities and parks for all ages. Rolling Meadows Park District is a professionally accredited Illinois Distinguished Accredited Agency and serves a community of 24,099 residents. The district has eleven parks, two ice arenas, two aquatic facilities, a community center, a gymnastic/fitness center and senior center. The Rolling Meadows Park sets high standards of performance by doing our best in everything we do. The district offers numerous programs from early childhood education to ice skating and hockey along with adult and senior programs. We have many seasonal activities and events throughout the year. We value our community by aligning services and programs with needs, and continuously growing our connections with residents.
Offices: 3000 Central Rd., Rolling Meadows, IL 60008, US · 3705 Pheasant Drive, Rolling Meadows, IL 60008, US · 3900 Owl Drive, Rolling Meadows, IL 60008, US · 3939 Winnetka Avenue, Rolling Meadows, IL 60008, US
Play, Learn, Grow!
The Rolling Meadows Park District is a public park and recreation agency that serves all people of every age and ability.The Park District offers quality programs, facilities and parks for all ages. Rolling Meadows Park District is a professionally accredited Illinois Distinguished Accredited Agency and serves a community of 24,099 residents. The district has eleven parks, two ice arenas, two aquatic facilities, a community center, a gymnastic/fitness center and senior center. The Rolling Meadows Park sets high standards of performance by doing our best in everything we do. The district offers numerous programs from early childhood education to ice skating and hockey along with adult and senior programs. We have many seasonal activities and events throughout the year. We value our community by aligning services and programs with needs, and continuously growing our connections with residents.
Offices: 3000 Central Rd., Rolling Meadows, IL 60008, US · 3705 Pheasant Drive, Rolling Meadows, IL 60008, US · 3900 Owl Drive, Rolling Meadows, IL 60008, US · 3939 Winnetka Avenue, Rolling Meadows, IL 60008, US
