Holyoke, Massachusetts, United States · On-site
$22/hr–$22/hr
Join our team here at River Valley Counseling Center, Inc.! We are hiring a Medical Assistant ! About Us: At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every perso…
Skills: Vital Signs, Electronic Health Records, Patient Preparation, Care Coordination, Crisis Intervention
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The Medical Assistant supports provider visits by preparing clients, obtaining vital signs, and documenting medical history in the EHR. They also coordinate prescriptions, manage follow-up care, and maintain clinical equipment and supplies.
Requires a high school diploma or GED and completion of a medical assistant training program with 1-2 years of experience. Must hold a current CPR certification and an active Medical Assistant Certificate.
Join our team here at River Valley Counseling Center, Inc.!
We are hiring a Medical Assistant !
About Us:
At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.
We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.
Position Summary:
The Medical Assistant at River Valley Counseling Center (RVCC) plays a key role in supporting provider visits by preparing clients, obtaining vital signs and medical history, and accurately documenting in the Electronic Health Record (EHR). This position assists with prescriptions, coordinates follow-up care and appointments, and ensures up-to-date client information, all while maintaining a professional, respectful, and confidential environment. The Medical Assistant collaborates with providers and staff to ensure efficient, client-centered care, and adapts to evolving clinical needs and procedures.
Key Responsibilities:
Travel between RVCC client-care locations and provide occasional evening or weekend coverage when required by program needs.
Prepare and room clients for provider visits, including escorting clients to the clinical area, providing physical assistance when needed, documenting rooming time, obtaining vital signs, and recording the reason for the visit.
Maintain accurate and current client information in the electronic health record, including medications, allergies, relevant medical and family history, immunizations, medical supplies, and other non-provider entries.
Support providers during and following client visits by preparing examination areas, gathering required information, providing approved educational materials, and completing assigned clinical or administrative follow-up.
Coordinate prescription and pharmacy communications by receiving, documenting, and routing refill requests, pharmacy faxes, and medication-related messages to the appropriate provider in a timely manner.
Assist with care coordination, including scheduling initial and follow-up appointments, processing referrals, coordinating diagnostic testing, and supporting prior-authorization requests as directed.
Communicate professionally and promptly with clients, providers, pharmacies, laboratories, healthcare organizations, and other members of the care team through approved telephone, electronic, and written communication methods.
Maintain clinical rooms, equipment, and supplies in a clean, organized, safe, and ready-to-use condition, including monitoring inventory and reporting supply needs.
Follow all safety and infection-control requirements, including Standard Precautions, hand hygiene, use of personal protective equipment, sharps safety, and procedures related to exposure to blood or bodily fluids.
Protect client privacy and confidentiality and maintain all records and communications in accordance with RVCC policies and applicable privacy requirements.
Participate in required supervision, meetings, training, and competency reviews, and work cooperatively with clinical and administrative staff to support effective program operations.
Other tasks, including but not limited to, those assigned by Supervisor
Qualifications:
Required:
Preferred:
Bilingual (English/Spanish) preferred.
What We Offer:
Summary of Benefits:
#TherapistsOfTomorrow
Our Mission at River Valley Counseling Center is to improve the health of all people in our community.
Our mission at River Valley Counseling Center is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff.
Offices: 303 Beech St, Holyoke, Massachusetts 01040, US · 319 Beech St, Holyoke, MA 01040, US · 249 Exchange St, Chicopee, Massachusetts 01013, US · 2 Mechanic St, Easthampton, Massachusetts 01027, US · 120 Maple St, Springfield, Massachusetts 01105, US
Our Mission at River Valley Counseling Center is to improve the health of all people in our community.
Our mission at River Valley Counseling Center is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff.
Offices: 303 Beech St, Holyoke, Massachusetts 01040, US · 319 Beech St, Holyoke, MA 01040, US · 249 Exchange St, Chicopee, Massachusetts 01013, US · 2 Mechanic St, Easthampton, Massachusetts 01027, US · 120 Maple St, Springfield, Massachusetts 01105, US
