Here at Francis, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid fo…
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Here at Furnasman a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid f…
Here at Furnasman a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid f…
********************UP TO A $10,000 SIGN ON BONUS***************************** Here at Furnaceguys a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and product…
Skills: HVAC installation, HVAC service, Furnace repair, Air conditioning maintenance, Gas boiler service
Here at DUNN, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid found…
Here at Furnaceguys a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid…
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Here at DUNN, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid found…
Home Comfort Advisor (HCA) – Outside SalesUncapped Earnings |Company-Generated Opportunities | Career Growth At Right Time Heating and Air Conditioning, we believe great sales professionals don’t just sell, t…
Home Comfort Advisor (HCA) – Outside SalesUncapped Earnings |Company-Generated Opportunities | Career Growth At Right Time Heating and Air Conditioning, we believe great sales professionals don’t just sell, t…
Here at Wardlaw, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid fo…
Skills: HVAC Installation, HVAC Service, Furnace Repair, Air Conditioning Repair, Gas Boiler Maintenance
Here at Wardlaw, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid fo…
Skills: HVAC Installation, HVAC Service, Furnace Repair, Air Conditioning, Gas Boiler Maintenance
Port Coquitlam, British Columbia, Canada · On-site
Entry level
Here at Moore & Russell, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a …
Here at KNIGHT, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid fou…
Here at KNIGHT, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid fou…
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Port Coquitlam, British Columbia, Canada · On-site
Entry level
Here at Moore & Russell, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a …
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Here at Boonstra, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid f…
Here at Anchor, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid fou…
Skills: Residential Plumbing, Water Treatment, Troubleshooting, Water Heater Installation, Boiler Maintenance
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$48k–$55k/yr
Full-time
high school
Competitive Compensation, Excellent Benefits Package, Opportunity For Growth
Posted 27d ago
~40 hrs/week
Responsibilities
The Service Coordinator manages service requests, orders parts, and processes warranty claims. They are responsible for scheduling appointments, maintaining accurate records, and providing general administrative support to the service department.
Requirements
Candidates must have a secondary school diploma and 2 to 3 years of administrative experience. Proficiency in MS Office and strong communication skills are required, with HVAC experience considered an asset.
Full job description
Here at Francis, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource, helping our team grow their skills and wealth in a fun, culture focused environment. We know that to have the best employees, we need to be the best employers! Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!
As a growing industry leader, we provide service and home comfort solutions to over 250,000 Canadian customers each year! We are a team of extraordinary home service experts providing extraordinary service. We are people who go the extra mile to ensure peak performance for our customer’s homes electrical, plumbing, and heating/cooling systems.
We are looking for a highly organized and detail-oriented service coordinator to manage and coordinate many aspects of our service department
Responsibilities:
Monitor service requests for customers and ordering parts that are required
Processing warranty claims with suppliers
Communicate with customers to schedule return appointments and provide updates on service status
Maintain accurate records of service requests, work orders and customer interactions
Collaborate with other departments to ensure smooth service delivery
Attend to customer service requests via email and over the phone
General administration (filing, circulating documents, mailings, courier etc.)
Special projects and reports as required.
Education/Experience/Skills
The ideal candidate will have:
A Secondary School Diploma
A minimum of 2 to 3 years experience in an administrative function
An extreme proficiency in MS Office (Word, Excel)
Prior experience in HVAC (asset)
Effective time management, organizational abilities
A professional attitude illustrated through superior verbal and written communications skills coupled with demonstrated customer service skills.
Demonstration of sound decision making skills and professionalism in dealing with sensitive information, necessitating use of discretion, tact and good judgment.
Must be able to work independently, have analytical and problem solving skills, and superior interpersonal and communication skills, both verbal and written.
Strong organizational skills, the ability to establish priorities with attention to detail, and work without direct supervision in a small office environment.
Benefits
We expect a lot from our team. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job, while providing for their families, which include:
Competitive compensation
Excellent benefits package
Opportunity for growth
We thank all who apply, however only those selected for an interview will be contacted. Right Time is an equal opportunity employer.
Please let us know of any accommodations required in preparation of your visit.
Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.
This position is currently vacant and is being posted to fill an existing opening.
Let the pros in the green trucks save you big bucks!
Industry
Consumer Services
Company size
1,001-5,000 employees
Headquarters
St. Catharines, Ontario
LinkedIn followers
4,781
The Right Time Group of Companies has been proudly providing a full range of home HVAC solutions to customers across Ontario, Manitoba, Saskatchewan, Alberta and British Columbia since 2014.
Our commitment to home comfort means we offer a full spectrum of expert HVAC services, including installation, maintenance and repairs for home furnaces, central air conditioners, boilers, water heaters, fireplaces, and indoor air quality products.
Our 24/7/365, no-extra-charge availability for all forms of home HVAC repair and variety of affordable protection plans also ensures our customers can rest easy knowing they’ll receive long-lasting, consistent home comfort all year round with Right Time at their service.
Every team member at Right Time, from our certified technicians to behind-the-scenes team members, works with an intense commitment to courteous, respectful customer care that always puts home comfort first.
Contact us today to find out more about our business, brands and the benefits of working with the Right Time group!
Offices: 28 Dunkirk Rd, St. Catharines, Ontario L2R 1A1, CA
ConsumerService IndustryHeating, Ventilation, and Air Conditioning (HVAC)
Let the pros in the green trucks save you big bucks!
Industry
Consumer Services
Company size
1,001-5,000 employees
Headquarters
St. Catharines, Ontario
LinkedIn followers
4,781
The Right Time Group of Companies has been proudly providing a full range of home HVAC solutions to customers across Ontario, Manitoba, Saskatchewan, Alberta and British Columbia since 2014.
Our commitment to home comfort means we offer a full spectrum of expert HVAC services, including installation, maintenance and repairs for home furnaces, central air conditioners, boilers, water heaters, fireplaces, and indoor air quality products.
Our 24/7/365, no-extra-charge availability for all forms of home HVAC repair and variety of affordable protection plans also ensures our customers can rest easy knowing they’ll receive long-lasting, consistent home comfort all year round with Right Time at their service.
Every team member at Right Time, from our certified technicians to behind-the-scenes team members, works with an intense commitment to courteous, respectful customer care that always puts home comfort first.
Contact us today to find out more about our business, brands and the benefits of working with the Right Time group!
Offices: 28 Dunkirk Rd, St. Catharines, Ontario L2R 1A1, CA
ConsumerService IndustryHeating, Ventilation, and Air Conditioning (HVAC)