Jobs at Zūm (Now Hiring) — 16 open

Billing Analyst (Hybrid, Bay Area)

Redwood City, California, United States · Hybrid

$89k–$114k/yr

Mid level$504M raised

About Zūm: Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility ma…

Skills: Billing Analysis, Data Validation, NetSuite, Spreadsheet Proficiency, Transportation Logistics

Zūm

Senior Manager, Revenue Operations (Remote, Seattle)

Seattle, Washington, United States · Remote OK

$139k–$178k/yr

Senior+$504M raised

Skills: Revenue Operations, Billing Operations, Contract-to-Billing Translation, People Management, NetSuite

Zūm

Collections & AR Manager (Hybrid, Bay Area)

Redwood City, California, United States · Hybrid

$111k–$141k/yr

Mid level$504M raised

Skills: Accounts Receivable, Collections, Billing Operations, NetSuite, ERP

Zūm

Billing Analyst (Remote, Seattle)

Seattle, Washington, United States · Remote OK

$81k–$104k/yr

Mid level$504M raised

Skills: Billing Analysis, Data Validation, NetSuite, Spreadsheet Proficiency, Data Extraction

Zūm

Collections & AR Manager (Remote, Seattle)

Seattle, Washington, United States · Remote OK

$102k–$129k/yr

Mid level$504M raised

Skills: Collections, Accounts Receivable, Billing Operations, NetSuite, ERP

Zūm

Senior Manager, Revenue Operations (Hybrid, Bay Area)

Redwood City, California, United States · Hybrid

$151k–$194k/yr

Senior+$504M raised

Skills: Revenue Operations, Billing Operations, Contract-to-Billing Translation, People Management, NetSuite

Zūm

District Success Manager

United States · Remote Solely

$65k–$95k/yr

Mid level$504M raised

Skills: Administrative Support, Sales Support, Logistics, Communication Skills, Google Suite

Zūm

Transportation Success Team

Spokane, Washington, United States · On-site

$30/hr–$33/hr

Mid level$504M raised

Skills: Driver Coaching, Safety Auditing, Incident Response, Recruitment, Classroom Instruction

Zūm

Technician I

Johnston, Rhode Island, United States · On-site

$40/hr–$43/hr

Senior$504M raised

Skills: Vehicle Diagnostics, Diesel Engine Repair, Preventive Maintenance, Electrical Troubleshooting, DOT Compliance

Zūm

Operations Supervisor

Johnston, Rhode Island, United States · On-site

$90k–$100k/yr

Mid level$504M raised

Skills: Operational Excellence, Performance Management, Team Leadership, Staffing and Scheduling, KPI Analysis

Zūm

Technician II

Johnston, Rhode Island, United States · On-site

$34/hr–$37/hr

Mid level$504M raised

Skills: Vehicle Diagnostics, Electrical Repair, AC Repair, Preventive Maintenance, Diesel Engine Repair

Zūm

Dispatcher

Johnston, Rhode Island, United States · On-site

$30/hr–$34/hr

Mid level$504M raised

Skills: Dispatching, Route Management, Emergency Response, Driver Coordination, Microsoft Office

Zūm

Safety Supervisor

Johnston, Rhode Island, United States · On-site

$120k–$130k/yr

Mid level$504M raised

Skills: Behavioral Safety, Training Program Development, Personnel Management, Recruitment, Compliance Management

Zūm

Location Manager

Johnston, Rhode Island, United States · On-site

$100k–$115k/yr

Senior$504M raised

Skills: P&L Management, Operational Leadership, Transportation Management, KPI Analysis, Safety Compliance

Zūm

Director of Engineering - Product Engineering

Redwood City, California, United States · Hybrid

$280k–$320k/yr

Senior+$504M raised

Skills: Engineering Leadership, Product Architecture, AI Integration, System Design, Routing Algorithms

Zūm

Technician II

Rockford, Illinois, United States · On-site

$30/hr–$35/hr

Mid level$504M raised

Skills: Vehicle Diagnostics, Electrical Repair, AC Repair, Preventive Maintenance, Diesel Engine Repair

Billing Analyst (Hybrid, Bay Area)

Zūm

Redwood City, California, United States • Hybrid

Apply

Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

$89k–$114k/yr
Full-time
Medical, Dental, Vision, 401(k), Holidays, Wellness
Posted 5d ago
~40 hrs/week

Responsibilities

The Billing Analyst is responsible for extracting and validating monthly billing data from the Zum portal and applying contract rules to prepare accurate invoices in NetSuite. They must manage the end-to-end billing cycle, including stakeholder approval and issuance of invoices to district accounts payable contacts.

Requirements

Requires 3+ years of experience in transportation, logistics, or billing support with a strong ability to interpret route and ridership data. Proficiency in spreadsheet tools and familiarity with ERP platforms like NetSuite is essential.

Full job description

About Zūm:

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

\nWhat You'll Do:

Extract monthly billing data from the Zum portal for all assigned accounts on Day 1 of each billing cycle, in accordance with the established billing calendar
Conduct a structured validation of portal data against Operations adjustment submissions for each account — identify, document, and escalate discrepancies prior to initiating any invoice build
Apply account-specific contract rules to validated billing data, including contracted rate structures, budget code assignments, campus-level invoice allocations, and any special handling requirements defined in the account billing brief
Prepare invoices in NetSuite for each assigned account using fully validated billing data, ensuring all line items, amounts, and billing entities are accurate prior to submission for approval
Submit completed invoices to the Manager and operations stakeholders for review and formal approval — no invoice may be issued without documented approval on file
Issue approved invoices to the designated district accounts payable contacts via NetSuite on or before Day 8 of each monthly billing cycle
Provide billing data, supporting documentation, and account context to the Sr. Manager in support of dispute investigations as required
Maintain organized, complete billing records for all assigned accounts, including issued invoices, source data, ops adjustment submissions, and any documentation related to billing exceptions or adjustments
Identify and escalate recurring data quality issues or systemic patterns in Operations adjustment submissions to the leadership for upstream process review

What You Bring To Zūm:

Requirements

3+ years of experience in dispatch, school operations, transportation coordination, or a billing support role within a transportation or logistics environment — operational experience is the most important qualification for this position
The ability to interpret route and ridership data with a critical eye — a working instinct for what accurate, complete transportation data should look like and the judgment to identify when something requires further investigation before an invoice is built
Exceptional attention to detail and organizational discipline — the ability to manage a multi-account billing portfolio across concurrent monthly cycles without allowing deadlines or open items to be missed
Proficiency in spreadsheet applications and data management tools — including data extraction, lookup functions, and the preparation of structured billing templates from raw operational data
Foundational familiarity with an ERP or billing platform (NetSuite, QuickBooks, or equivalent) — specific NetSuite training will be provided; comfort with structured data entry and system navigation is required
Clear, professional written communication — the ability to document billing discrepancies, adjustment rationale, and account notes accurately and concisely
A strong sense of personal accountability and deadline orientation — the monthly billing cycle operates on fixed dates and the team and its district clients depend on consistent, on-time execution

Nice to Haves

Billing support experience in a field services or logistics environment, where invoices are built from operational activity data
Familiarity with multi-entity or cost-center billing structures requiring separate line-item invoice breakdowns
Experience in both a structured corporate billing environment and a smaller or growth-stage organization
Comfort building or improving billing templates and record keeping systems with limited existing infrastructure

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $89,000 to $114,000

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Related keywords

NetSuiteERPBilling CycleLogisticsTransportationData ManagementInvoice AllocationCost-Center BillingRoute DataRidership DataFinancial OperationsSpreadsheetsData Validation

About Zūm

LinkedIn Visit site

A Connected Mobility Experience for school districts that delivers students on time and ready to learn.

Industry: Software Development
Company size: 51-200 employees
Headquarters: Redwood City, California
LinkedIn followers: 13,286
Total funding: $504M

Zūm has reimagined student transportation— managing every vehicle, driver, passenger, parent, and ride on a single platform. We’re growing fast and looking for super-smart folks motivated to fix the nation's largest mass transportation system and make a real difference for students, schools, drivers, parents and caregivers. If fixing an antiquated system hidden in plain sight excites you, drop us a note at [email protected] today.

Offices: 275 Shoreline Dr, Redwood City, California 94065, US

ConsumerChildrenTransportationRide SharingChild Care

View all jobs at Zūm

About Zūm

LinkedIn Visit site

A Connected Mobility Experience for school districts that delivers students on time and ready to learn.

Industry: Software Development
Company size: 51-200 employees
Headquarters: Redwood City, California
LinkedIn followers: 13,286
Total funding: $504M

Offices: 275 Shoreline Dr, Redwood City, California 94065, US

ConsumerChildrenTransportationRide SharingChild Care

View all jobs at Zūm

Similar companies hiring

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Jobs at Zūm (Now Hiring) — 16 open

Zūm

Billing Analyst (Hybrid, Bay Area)

Redwood City, California, United States · Hybrid

$89k–$114k/yr

Mid level$504M raised

Skills: Billing Analysis, Data Validation, NetSuite, Spreadsheet Proficiency, Transportation Logistics

Zūm

Senior Manager, Revenue Operations (Remote, Seattle)

Seattle, Washington, United States · Remote OK

$139k–$178k/yr

Senior+$504M raised

Skills: Revenue Operations, Billing Operations, Contract-to-Billing Translation, People Management, NetSuite

Zūm

Collections & AR Manager (Hybrid, Bay Area)

Redwood City, California, United States · Hybrid

$111k–$141k/yr

Mid level$504M raised

Skills: Accounts Receivable, Collections, Billing Operations, NetSuite, ERP

Zūm

Billing Analyst (Remote, Seattle)

Seattle, Washington, United States · Remote OK

$81k–$104k/yr

Mid level$504M raised

Skills: Billing Analysis, Data Validation, NetSuite, Spreadsheet Proficiency, Data Extraction

Zūm

Collections & AR Manager (Remote, Seattle)

Seattle, Washington, United States · Remote OK

$102k–$129k/yr

Mid level$504M raised

Skills: Collections, Accounts Receivable, Billing Operations, NetSuite, ERP

Zūm

Senior Manager, Revenue Operations (Hybrid, Bay Area)

Redwood City, California, United States · Hybrid

$151k–$194k/yr

Senior+$504M raised

Skills: Revenue Operations, Billing Operations, Contract-to-Billing Translation, People Management, NetSuite

Zūm

District Success Manager

United States · Remote Solely

$65k–$95k/yr

Mid level$504M raised

Skills: Administrative Support, Sales Support, Logistics, Communication Skills, Google Suite

Zūm

Transportation Success Team

Spokane, Washington, United States · On-site

$30/hr–$33/hr

Mid level$504M raised

Skills: Driver Coaching, Safety Auditing, Incident Response, Recruitment, Classroom Instruction

Zūm

Technician I

Johnston, Rhode Island, United States · On-site

$40/hr–$43/hr

Senior$504M raised

Skills: Vehicle Diagnostics, Diesel Engine Repair, Preventive Maintenance, Electrical Troubleshooting, DOT Compliance

Zūm

Operations Supervisor

Johnston, Rhode Island, United States · On-site

$90k–$100k/yr

Mid level$504M raised

Skills: Operational Excellence, Performance Management, Team Leadership, Staffing and Scheduling, KPI Analysis

Zūm

Technician II

Johnston, Rhode Island, United States · On-site

$34/hr–$37/hr

Mid level$504M raised

Skills: Vehicle Diagnostics, Electrical Repair, AC Repair, Preventive Maintenance, Diesel Engine Repair

Zūm

Dispatcher

Johnston, Rhode Island, United States · On-site

$30/hr–$34/hr

Mid level$504M raised

Skills: Dispatching, Route Management, Emergency Response, Driver Coordination, Microsoft Office

Zūm

Safety Supervisor

Johnston, Rhode Island, United States · On-site

$120k–$130k/yr

Mid level$504M raised

Skills: Behavioral Safety, Training Program Development, Personnel Management, Recruitment, Compliance Management

Zūm

Location Manager

Johnston, Rhode Island, United States · On-site

$100k–$115k/yr

Senior$504M raised

Skills: P&L Management, Operational Leadership, Transportation Management, KPI Analysis, Safety Compliance

Zūm

Director of Engineering - Product Engineering

Redwood City, California, United States · Hybrid

$280k–$320k/yr

Senior+$504M raised

Skills: Engineering Leadership, Product Architecture, AI Integration, System Design, Routing Algorithms

Zūm

Technician II

Rockford, Illinois, United States · On-site

$30/hr–$35/hr

Mid level$504M raised

Skills: Vehicle Diagnostics, Electrical Repair, AC Repair, Preventive Maintenance, Diesel Engine Repair

Billing Analyst (Hybrid, Bay Area)

Zūm

Redwood City, California, United States • Hybrid

Apply

Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

$89k–$114k/yr
Full-time
Medical, Dental, Vision, 401(k), Holidays, Wellness
Posted 5d ago
~40 hrs/week

Responsibilities

Requirements

Full job description

About Zūm:

\nWhat You'll Do:

Extract monthly billing data from the Zum portal for all assigned accounts on Day 1 of each billing cycle, in accordance with the established billing calendar
Conduct a structured validation of portal data against Operations adjustment submissions for each account — identify, document, and escalate discrepancies prior to initiating any invoice build
Apply account-specific contract rules to validated billing data, including contracted rate structures, budget code assignments, campus-level invoice allocations, and any special handling requirements defined in the account billing brief
Prepare invoices in NetSuite for each assigned account using fully validated billing data, ensuring all line items, amounts, and billing entities are accurate prior to submission for approval
Submit completed invoices to the Manager and operations stakeholders for review and formal approval — no invoice may be issued without documented approval on file
Issue approved invoices to the designated district accounts payable contacts via NetSuite on or before Day 8 of each monthly billing cycle
Provide billing data, supporting documentation, and account context to the Sr. Manager in support of dispute investigations as required
Maintain organized, complete billing records for all assigned accounts, including issued invoices, source data, ops adjustment submissions, and any documentation related to billing exceptions or adjustments
Identify and escalate recurring data quality issues or systemic patterns in Operations adjustment submissions to the leadership for upstream process review

What You Bring To Zūm:

Requirements

3+ years of experience in dispatch, school operations, transportation coordination, or a billing support role within a transportation or logistics environment — operational experience is the most important qualification for this position
The ability to interpret route and ridership data with a critical eye — a working instinct for what accurate, complete transportation data should look like and the judgment to identify when something requires further investigation before an invoice is built
Exceptional attention to detail and organizational discipline — the ability to manage a multi-account billing portfolio across concurrent monthly cycles without allowing deadlines or open items to be missed
Proficiency in spreadsheet applications and data management tools — including data extraction, lookup functions, and the preparation of structured billing templates from raw operational data
Foundational familiarity with an ERP or billing platform (NetSuite, QuickBooks, or equivalent) — specific NetSuite training will be provided; comfort with structured data entry and system navigation is required
Clear, professional written communication — the ability to document billing discrepancies, adjustment rationale, and account notes accurately and concisely
A strong sense of personal accountability and deadline orientation — the monthly billing cycle operates on fixed dates and the team and its district clients depend on consistent, on-time execution

Nice to Haves

Billing support experience in a field services or logistics environment, where invoices are built from operational activity data
Familiarity with multi-entity or cost-center billing structures requiring separate line-item invoice breakdowns
Experience in both a structured corporate billing environment and a smaller or growth-stage organization
Comfort building or improving billing templates and record keeping systems with limited existing infrastructure

Related keywords

NetSuiteERPBilling CycleLogisticsTransportationData ManagementInvoice AllocationCost-Center BillingRoute DataRidership DataFinancial OperationsSpreadsheetsData Validation

About Zūm

LinkedIn Visit site

A Connected Mobility Experience for school districts that delivers students on time and ready to learn.

Industry: Software Development
Company size: 51-200 employees
Headquarters: Redwood City, California
LinkedIn followers: 13,286
Total funding: $504M

Offices: 275 Shoreline Dr, Redwood City, California 94065, US

ConsumerChildrenTransportationRide SharingChild Care

View all jobs at Zūm

About Zūm

LinkedIn Visit site

A Connected Mobility Experience for school districts that delivers students on time and ready to learn.

Industry: Software Development
Company size: 51-200 employees
Headquarters: Redwood City, California
LinkedIn followers: 13,286
Total funding: $504M

Offices: 275 Shoreline Dr, Redwood City, California 94065, US

ConsumerChildrenTransportationRide SharingChild Care

View all jobs at Zūm

Similar companies hiring

Amazon (4951)Prolific (3401)AgileEngine (1670)Bosch (1656)Speechify (1456)Google (969)Booz Allen Hamilton (779)Microsoft (722)Transport AI (669)SAP (579)Salesforce (516)Meta (456)

Jobs at Zūm (Now Hiring) — 16 open

Billing Analyst (Hybrid, Bay Area)

Senior Manager, Revenue Operations (Remote, Seattle)

Collections & AR Manager (Hybrid, Bay Area)

Billing Analyst (Remote, Seattle)

Collections & AR Manager (Remote, Seattle)

Senior Manager, Revenue Operations (Hybrid, Bay Area)

District Success Manager

Transportation Success Team

Technician I

Operations Supervisor

Technician II

Dispatcher

Safety Supervisor

Location Manager

Director of Engineering - Product Engineering

Technician II

Billing Analyst (Hybrid, Bay Area)

Tired of cold applications?

Responsibilities

Requirements

Full job description

About Zūm:

Related keywords

About Zūm

About Zūm

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Jobs at Zūm (Now Hiring) — 16 open

Billing Analyst (Hybrid, Bay Area)

Senior Manager, Revenue Operations (Remote, Seattle)

Collections & AR Manager (Hybrid, Bay Area)

Billing Analyst (Remote, Seattle)

Collections & AR Manager (Remote, Seattle)

Senior Manager, Revenue Operations (Hybrid, Bay Area)

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Safety Supervisor

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Director of Engineering - Product Engineering

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Billing Analyst (Hybrid, Bay Area)

Tired of cold applications?

Responsibilities

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About Zūm:

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