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Jobs at Rhythmlink International, LLC (Now Hiring) — 5 open

Rhythmlink International, LLC logoRhythmlink International, LLC

Client Success Representative

Columbia, South Carolina, United States · On-site

$45k–$55k/yr

Entry level

General Summary of the Position The Client Success Representative is responsible for delivering sales and exceptional customer service while supporting revenue generating activities through outbound prospecting, inbound …

Skills: Customer Relationship Management, Outbound Prospecting, Order Processing, Salesforce, SYSPRO

Rhythmlink International, LLC logoRhythmlink International, LLC

Quality Control Engineer

Columbia, South Carolina, United States · On-site

$75k–$90k/yr

Mid level

Calling Quality Control Engineers Who Crave More Than Just Compliance Checklists! Are you ready to elevate your career beyond audits and standard procedures? Do you thrive in environments where problem-solving, collabora…

Skills: Risk Management, Supplier Quality, Regulatory Compliance, CAPA, Non-conformance Investigation

Rhythmlink International, LLC logoRhythmlink International, LLC

Senior Technical Accountant

On-site

$85k–$105k/yr

Mid level

General Summary of the Position The Senior Technical Accountant is responsible for ensuring timely and accurate posting of company finances in real time and according to GAAP regulations including maintaining and creatin…

Skills: GAAP, SOX Compliance, Financial Statement Preparation, General Ledger Accounting, Bank Reconciliation

Rhythmlink International, LLC logoRhythmlink International, LLC

Sr. Sales Territory Manager- Southeast (SC, GA, AL, FL, MS, LA)

Tallahassee, Florida, United States · On-site

Senior

Are you ready to conquer a new selling challenge and make a real difference daily? Are you looking to be in an organization that values you, believes in its purpose, and wants you to be a critical part of its amazing suc…

Skills: Salesforce, Territory Management, Relationship Building, Market Expansion, Sales Quota Achievement

Rhythmlink International, LLC logoRhythmlink International, LLC

Sr Sales Territory Manager- Great Lakes (WI, MI, IL, IN, OH, WV)

Lansing, Michigan, United States · On-site

Senior

Are you ready to conquer a new selling challenge and make a real difference daily? Are you looking to be in an organization that values you, believes in its purpose, and wants you to be a critical part of its amazing suc…

Skills: Salesforce, Territory Management, Relationship Building, Market Expansion, Sales Quota Achievement

Rhythmlink International, LLC logo

Client Success Representative

Rhythmlink International, LLC

Columbia, South Carolina, United States • On-site

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  • $45k–$55k/yr
  • Full-time
  • associate degree, bachelor degree
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

The role focuses on delivering sales and exceptional customer service through outbound prospecting and inbound support. It involves managing order fulfillment and acting as a liaison between customers and sales representatives to achieve commercial objectives.

Requirements

Candidates should ideally possess an associate or bachelor's degree and be proficient in Microsoft Office and CRM tools. The role requires the ability to handle detail-oriented tasks, maintain composure in adverse situations, and travel for sales activities.

Full job description

General Summary of the Position

The Client Success Representative is responsible for delivering sales and exceptional customer service while supporting revenue generating activities through outbound prospecting, inbound customer support, and order processing. This role serves as a critical liaison between customers and company sales representatives, ensuring efficient order fulfillment, timely issue resolution, and achievement of sales and commercial objectives, 

Essential Functions

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is not a comprehensive listing of all functions and tasks performed by this position. It does not imply that this position performs all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

  • Must be able to use typical office equipment including, but not limited to, telephone, fax machine, copier, and computer. 
  • May be required to lift items up to 25 pounds in weight 
  • Must be able to sit for extended periods of time at a desk.
  • Must be able to travel as needed for conferences, training events, and other sales activities
  • Must be able to set up and break down tradeshow displays
  • Must be able to stand for extended periods of time at tradeshow events if needed

Knowledge, Skills, and Abilities

  • Ability to build and maintain positive customer relationships
  • Ability to manage detail-oriented tasks with efficiency and accuracy
  • Strong verbal and written communication skills 
  • Drive quota attainment and achieve assigned individual and team goals. 
  • Achieve quarterly performance goals and learn to track progress using Salesforce, Dash and SYSPRO
  • Build personal and team proficiency on Rhythmlink product lines including EEG, IONM, and EMG, PSG, and Sleep; articulate product features, benefits, and clinical value propositions 
  • Perform outbound sales calls to identify customer satisfaction, unmet needs, position key products or schedule in-person meetings with field sales reps.
  • Position products during customer calls and facilitate product pricing discussions and orders.
  • Support integration of GHX/EDI into order management systems to improve automation, efficiency, and order accuracy for customers.
  • Ensure adherence to FDA and healthcare regulations and train team on compliance requirements
  • Knowledge of order and inventory processes including tracking, shipping, invoicing, and communication 
  • Knowledge of Microsoft Office applications (primarily Outlook, Excel, Word)
  • Ability to process and coordinate the activities of multiple customers
  • Ability to maintain composure in potentially adverse situations with customers and others

Education, Training, and Experience

Two-year Associate’s degree in an accredited institution strongly preferred; Four-year degree preferred.

Related keywords

SalesforceDashSYSPRORhythmlinkEEGIONMEMGPSGSleep MedicineGHXEDIFDA RegulationsHealthcare ComplianceOrder ManagementInventory TrackingInvoicing

About Rhythmlink International, LLC

LinkedInVisit site

Improving Patient Care with Innovative Products

Industry
Medical Equipment Manufacturing
Company size
51-200 employees
Founded
2002
Headquarters
Columbia, South Carolina
LinkedIn followers
4,036

Rhythmlink International, LLC designs, manufactures and distributes medical devices and provides custom packaging, private labeling, custom products and contract manufacturing solutions to its customers. Rhythmlink is recognized as a leader within its field at providing the important physical connection between patients and the diagnostic equipment to record or elicit neurophysiologic biopotentials. Based in Columbia, SC, Rhythmlink was established in 2002 and is owned and operated by CEO Shawn Regan and COO Michael O’Leary. Rhythmlink’s advancements and improvements in the areas of technology, business development and corporate branding have been recognized both on a national and international scale. To view our products, learn more about us or request information, visit Rhythmlink.com.

Offices: 1140 First Street South, Columbia, South Carolina 29209, US · PO Box 2045, Columbia, SC 29202, US

Medical Device ManufacturingCustom PackagingPrivate LabelingCustom Product DesignContract Manufacturingand ConsultingMedical DeviceManufacturing
View all jobs at Rhythmlink International, LLC

About Rhythmlink International, LLC

LinkedInVisit site

Improving Patient Care with Innovative Products

Industry
Medical Equipment Manufacturing
Company size
51-200 employees
Founded
2002
Headquarters
Columbia, South Carolina
LinkedIn followers
4,036

Rhythmlink International, LLC designs, manufactures and distributes medical devices and provides custom packaging, private labeling, custom products and contract manufacturing solutions to its customers. Rhythmlink is recognized as a leader within its field at providing the important physical connection between patients and the diagnostic equipment to record or elicit neurophysiologic biopotentials. Based in Columbia, SC, Rhythmlink was established in 2002 and is owned and operated by CEO Shawn Regan and COO Michael O’Leary. Rhythmlink’s advancements and improvements in the areas of technology, business development and corporate branding have been recognized both on a national and international scale. To view our products, learn more about us or request information, visit Rhythmlink.com.

Offices: 1140 First Street South, Columbia, South Carolina 29209, US · PO Box 2045, Columbia, SC 29202, US

Medical Device ManufacturingCustom PackagingPrivate LabelingCustom Product DesignContract Manufacturingand ConsultingMedical DeviceManufacturing
View all jobs at Rhythmlink International, LLC

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