City of Westminster, England, United Kingdom · On-site
The Role The Night Concierge will provide senior presence on site in the evenings and overnight, focusing on the day-to-day management of the operational team of One Carrington ensuring delivery of their duties to an exc…
Skills: Concierge Services, Security Management, Housekeeping Oversight, Customer Service, UHNWI Relations
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The Night Concierge provides senior overnight presence to manage operational teams and ensure seamless delivery of concierge, security, and housekeeping services. They coordinate essential central services and focus on building resident and owner loyalty through proactive communication.
Candidates must have previous hospitality experience in London super-prime residential schemes and experience serving Ultra-High Net Worth Individuals. A high school diploma and proficiency in Front Office Systems and Microsoft Office are required.
The Role
The Night Concierge will provide senior presence on site in the evenings and overnight, focusing on the day-to-day management of the operational team of One Carrington ensuring delivery of their duties to an exceptional standard.
They will oversee the delivery of key service elements: concierge services, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered. They will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, move-in bookings, cleaning, waste disposal and recycling. They will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.
Alongside the Estate Director, you will ensure the multiple service elements operate effectively to create a seamless one-team approach. You will focus on building owner loyalty through proactive communications, setting and managing expectations and delivering results. You will be an ambassador for the brand and the development.
Requirements
About Rhodium
Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.
Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the ultra- high net worth individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients. Every scheme we manage has been individually selected to complement our brand and ensure we only manage developments of the highest calibre. Discretion, integrity and transparency are at the heart of our entire organisation.
Rhodium is an award winning advisory & operating company for luxury and branded residential and mixed-use developments.
Rhodium is a luxury super prime management and consultancy company that solely focuses on new build residential and mixed-use schemes in central London. The company has created a niche to service the ultra-luxury requirements of both developers and residents. Rhodium has a contracted portfolio of £11bn across 40 developments and is involved with some of London’s most prestigious developments. Rhodium has a formidable track record working with a range of London’s most respected developers including Ronson Capital Partners, Brockton Everlast, Finchatton, Northacre, Almacantar, CIT, Caudwell Collection, Glebe and Cain Hoy. Founded by Dean Main the company has attracted some high profile investors Including the Royal Family of Monaco, and most recently Daryl Foster ex CEO and founder of Addison Lee.”
Offices: Nightingale House, 65 Curzon Street, London, England W1J 8PE, GB
Rhodium is an award winning advisory & operating company for luxury and branded residential and mixed-use developments.
Rhodium is a luxury super prime management and consultancy company that solely focuses on new build residential and mixed-use schemes in central London. The company has created a niche to service the ultra-luxury requirements of both developers and residents. Rhodium has a contracted portfolio of £11bn across 40 developments and is involved with some of London’s most prestigious developments. Rhodium has a formidable track record working with a range of London’s most respected developers including Ronson Capital Partners, Brockton Everlast, Finchatton, Northacre, Almacantar, CIT, Caudwell Collection, Glebe and Cain Hoy. Founded by Dean Main the company has attracted some high profile investors Including the Royal Family of Monaco, and most recently Daryl Foster ex CEO and founder of Addison Lee.”
Offices: Nightingale House, 65 Curzon Street, London, England W1J 8PE, GB
