On-site
IPosition Summary: The Patient Access Representative (PAR) provides support to clinical staff by performing the administrative components that begins the revenue cycle. They gather pertinent information from patient to i…
Skills: Bilingualism, Customer Service, Patient Scheduling, Insurance Verification, Electronic Health Records
On-site
Position Summary: The Pharmacist at Rural Health Services, Inc. is responsible for delivering high-quality pharmaceutical care within a Federally Qualified Health Center (FQHC) setting. This role ensures the safe, accura…
Skills: Medication Dispensing, Patient Counseling, 340B Program Compliance, Pharmacology, Clinical Therapeutics
On-site
Position Summary: The clinical pharmacist is responsible for providing clinical pharmaceutical services in accordance with policies and standard operating procedures set by the Rural Health Services, INC Pharmacy and wit…
Skills: Medication Reconciliation, Medication Therapy Management, Complete Medication Review, Annual Wellness Visits, Chronic Care Management
Aiken, South Carolina, United States · On-site
Position Summary: The Sexual Health Navigator serves as a key member of the Rural Health Services, Inc. (RHS) care team, providing patient navigation, case management, education, and linkage-to-care services for individu…
Skills: Patient Navigation, Case Management, HIV/STI/HCV Education, Point-of-Care Testing, Motivational Interviewing
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The Patient Access Representative manages the administrative start of the revenue cycle by gathering patient demographics and verifying insurance coverage. They are responsible for scheduling appointments, managing patient files in the EHR, and handling office charges and deposits.
Candidates must be bilingual and hold a high school diploma or equivalent, with an associate degree preferred. Certification in Basic Life Support is required, and experience in a medical office is preferred.
IPosition Summary:
The Patient Access Representative (PAR) provides support to clinical staff by performing the administrative components that begins the revenue cycle. They gather pertinent information from patient to include all demographic information such as name, DOB, and insurance coverage to ensure that financial obligations and other requirements are met. The PAR should be detailed oriented with great interpersonal skills and must provide excellent customer service to all patients, staff, and visitors.
Essential Functions/Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provides excellent customer service to all patients, visitors, and co-workers.
• Answers telephone in a timely and polite manner.
• Transfers call to clinical staff when medically indicated.
• Schedules and re-schedules appointments as needed.
• Calls No-Show appointments to reschedule, identifies any barriers to care, and makes appropriate notations in EHR.
• Accurately takes messages and conveys information to recipient.
• Obtains and verifies current patient demographic information, to include email address and advises patient on how to access the patient portal.
• Accurately enters/updates patient information in EHR.
• Identifies payer source, verifies insurance eligibility, financial status, assigns correct pay type, and advises each patient of Sliding Scale Fee Program.
• Verifies insurance eligibility and obtains authorizations for dates of service.
• Assists patients with completion of paperwork when necessary.
• Notes patient arrival in EHR.
• Observes patients in waiting area and reports any apparent illness or distress to clinical staff.
• Processes School/Work excuses as prescribed by provider.
• Prints schedules for upcoming appointments.
• Identifies patients in EHR; reviews EHR for needed updated demographics and consent forms.
• Create, maintain, copies and scans patient files in EHR and other documentation as needed.
• Protects/observes patient confidentiality per policies and procedures.
• Collect office charges, post charges to patient accounts, accurately manage cash drawer, monitor patient accounts, and refer to financial counselor per policies and procedures.
• Accurately reconciles charges for the day.
• Accurately prepares daily deposits.
• High School Diploma or equivalent; Associate degree preferred.
• Must be certified in Basic Life Support techniques.
• Additional appropriate education may be substituted for one year of billing experience.
• Must be bi-lingual.
• Medical Office Experience preferred.
• Knowledge of business office procedures.
It is our mission to offer highest quality healthcare to all in Northeastern North Carolina
It is our mission to offer highest quality healthcare to all in Northeastern North Carolina in a culturally sensitive, respectful manner with a special emphasis on reaching the underserved. Rural Health Group, Inc. is a non-profit, federally qualified community health center dedicated to providing primary medical care, dental care, and other health-related services to our region’s underserved. Founded in 1974, Rural Health Group, Inc. grew out of a community collaboration of concerned citizens to provide low-cost and free health care services to people living in Northeastern North Carolina. Click on our locations to view where we currently operate. As the community’s only safety net clinic, our responsibility to the growing number of uninsured in our community is immense. We are the insurance plan for the region’s poor. * No one is ever refused service because of inability to pay (“inability to pay” is explicitly defined as those patients with annual household income of 200% and below the federal poverty level). * All of our services are offered on a sliding fee scale based upon income and family size. * Over 30,000 people have received care at Rural Health Group, Inc. Our board of directors is comprised of >50% active patients of the health center. In addition to patients, we have expertise on our board from financial planners, attorneys, health care providers and administrators. We have a well-rounded, experienced board dedicated to increasing access to care while managing a fiscally sound organization. The board directs senior management that all decisions must undergo thorough business modeling, cost-benefit analysis and program development.
Offices: 717 S Old Farm Rd, Roanoke Rapids, North Carolina 27870, US
It is our mission to offer highest quality healthcare to all in Northeastern North Carolina
It is our mission to offer highest quality healthcare to all in Northeastern North Carolina in a culturally sensitive, respectful manner with a special emphasis on reaching the underserved. Rural Health Group, Inc. is a non-profit, federally qualified community health center dedicated to providing primary medical care, dental care, and other health-related services to our region’s underserved. Founded in 1974, Rural Health Group, Inc. grew out of a community collaboration of concerned citizens to provide low-cost and free health care services to people living in Northeastern North Carolina. Click on our locations to view where we currently operate. As the community’s only safety net clinic, our responsibility to the growing number of uninsured in our community is immense. We are the insurance plan for the region’s poor. * No one is ever refused service because of inability to pay (“inability to pay” is explicitly defined as those patients with annual household income of 200% and below the federal poverty level). * All of our services are offered on a sliding fee scale based upon income and family size. * Over 30,000 people have received care at Rural Health Group, Inc. Our board of directors is comprised of >50% active patients of the health center. In addition to patients, we have expertise on our board from financial planners, attorneys, health care providers and administrators. We have a well-rounded, experienced board dedicated to increasing access to care while managing a fiscally sound organization. The board directs senior management that all decisions must undergo thorough business modeling, cost-benefit analysis and program development.
Offices: 717 S Old Farm Rd, Roanoke Rapids, North Carolina 27870, US
