Mexico City, Mexico City, Mexico · Hybrid
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is f…
Skills: Accounts Receivable, Collections, Financial Process, Customer Service, Salesforce
Mexico City, Mexico City, Mexico · Hybrid
$760k–$1140k/yr
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is f…
Skills: Team Leadership, SaaS, Customer Support, Queue Management, SLA Management
Irvine, California, United States · Hybrid
$24/hr–$33/hr
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is f…
Skills: Payroll systems, HR systems, Technical support, Customer service, Excel
Mexico City, Mexico City, Mexico · Hybrid
$715k–$1325k/yr
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is f…
Skills: Renewals Management, Salesforce CPQ, Revenue Forecasting, Contract Management, SaaS Pricing
Irvine, California, United States · Hybrid
$80k–$120k/yr
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is f…
Skills: Partner management, Channel sales, Reseller program management, B2B SaaS, Pipeline generation
Mexico City, Mexico City, Mexico • Hybrid
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The Senior Accounts Receivable & Collections Specialist manages collections activities for past-due accounts and resolves complex customer situations. They also oversee cash application, process payments, and mentor team members on enterprise collections strategies.
Candidates should have at least one year of experience in accounts receivable, accounting, or financial processes. A bachelor's degree in business or accounting is preferred, along with knowledge of SaaS models and GAAP principles.
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Senior Accounts Receivable & Collections Specialist is responsible for independently managing collections activities for past-due accounts and resolving complex or escalated customer situations within established policies and guidelines. This role plays a key part in supporting accurate cash application, timely collections, and effective issue resolution across the order-to-cash cycle.
The Senior Accounts Receivable & Collections Specialist applies sound judgment to sensitive customer situations, interprets customer agreements to support collections decisions, and partners closely with internal teams to resolve issues efficiently. This role operates with a high degree of autonomy in day-to-day execution and escalates non-standard or high-risk matters as appropriate.
\nHow you'll add value:Negotiate with customers on past due amounts
Approve, create and enforce payment plans
Create & maintain process documentation for various collections strategies
Monitor and recommend any seriously delinquent accounts for database termination
Review Customer Agreements to understand where we can and should enforce our legal terms
Apply open credit memos to open customer invoices.
Process payments of various forms (credit card, ACH, checks)
Investigate cases and make suggestions on refund requests
Facilitating approved payment plans and executing new due dates in system
Leverage current systems to automate dunning campaigns
Research and suggest technologies for automation of cash processes (dunning, cash application, etc.)
Onboard, train, coach & mentor other team members on enterprise cash collections strategies
1+ years demonstrated A/R, accounting or financial process experience
Bachelor’s in business or Accounting preferred
Demonstrated customer service experience
Salesforce experience (preferred but not required)
Sage Intacct experience (preferred but not required)
Flexibility with workload and ability to adhere to tight deadlines, and able to adjust schedules as needed
Knowledge of SaaS companies and subscription-based revenue models
Understanding of GAAP principles, and internal controls
Internal Employees - R365 is committed to growing talent from within. If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement. Reach out to your People Business Partner if you have questions.
Powering Restaurant Profitability
Restaurant365 is the platform that unifies restaurant accounting, inventory, workforce management, payroll, and operations into a single system of action. Powered by R365 AI — the intelligence engine built for the back office — Restaurant365 helps operators control food and labor costs, accelerate financial close, reduce manual work, and make faster, more profitable decisions. Its connected ecosystem includes integrations with hundreds of leading POS systems, vendors, and banks, delivering unmatched visibility across the business. Restaurant365 is headquartered in Irvine, California, and is backed by Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital. Additional information is available at restaurant365.com.
Offices: 500 Technology Dr, Suite 200, Irvine, California 92618, US · 9050 N. Capital of Texas Hwy, Suite 210, Austin, TX 78759, US
Powering Restaurant Profitability
Restaurant365 is the platform that unifies restaurant accounting, inventory, workforce management, payroll, and operations into a single system of action. Powered by R365 AI — the intelligence engine built for the back office — Restaurant365 helps operators control food and labor costs, accelerate financial close, reduce manual work, and make faster, more profitable decisions. Its connected ecosystem includes integrations with hundreds of leading POS systems, vendors, and banks, delivering unmatched visibility across the business. Restaurant365 is headquartered in Irvine, California, and is backed by Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital. Additional information is available at restaurant365.com.
Offices: 500 Technology Dr, Suite 200, Irvine, California 92618, US · 9050 N. Capital of Texas Hwy, Suite 210, Austin, TX 78759, US
