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Skills: Sales, Customer service, Account management, Negotiation, Communication
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$19/hr–$33/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Commuter Benefit, Pet Insurance, 401k Plan
Posted 5d ago
~40 hrs/week
Responsibilities
The Inside Sales Associate is responsible for growing customer accounts, increasing market share, and identifying new business opportunities through outbound calls. They must also provide exceptional customer service, educate clients on product lines, and maintain accurate records in the tracking system.
Requirements
Candidates must have at least one year of sales experience, strong verbal and written communication skills, and basic computer literacy. A desire to work in a sales role with accountability for revenue targets is essential.
Full job description
ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills – Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-WD1
ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.
You can find out more about how the talent community works here: ADI Talent Community Terms. Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.
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At Resideo, we help you protect what matters most by creating technology and smart solutions that integrate seamlessly into your life. Our house of brands includes First Alert®’s smoke detectors, Honeywell Home’s smart thermostats, our ADI Global Distribution Business, and more to connect your entire home.
We pride ourselves on our commitment to quality, innovation, and customer satisfaction, backed by a legacy of over 100 years in the industry.
Resideo was recognized by Forbes Magazine on two of its most prestigious corporate rankings: the 2026 Most Trusted Companies and Best Companies in America lists. Thank you to every member of our team for helping Resideo pioneer what’s possible.
#WeAreResideo
Offices: Scottsdale, Arizona 85254, US · San Luis Potosí, MX · Bengaluru, IN · Brno, CZ · Mougins, FR
At Resideo, we help you protect what matters most by creating technology and smart solutions that integrate seamlessly into your life. Our house of brands includes First Alert®’s smoke detectors, Honeywell Home’s smart thermostats, our ADI Global Distribution Business, and more to connect your entire home.
We pride ourselves on our commitment to quality, innovation, and customer satisfaction, backed by a legacy of over 100 years in the industry.
Resideo was recognized by Forbes Magazine on two of its most prestigious corporate rankings: the 2026 Most Trusted Companies and Best Companies in America lists. Thank you to every member of our team for helping Resideo pioneer what’s possible.
#WeAreResideo
Offices: Scottsdale, Arizona 85254, US · San Luis Potosí, MX · Bengaluru, IN · Brno, CZ · Mougins, FR