Business Consultant/Solution Consultant (Japanese and English Speaking)
Tokyo, Japan · On-site
Mid level$814M raised
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Skills: Supply Chain Planning, Retail Operations, Business Consulting, Project Management, Process Design
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Business Consultant/Solution Consultant (Japanese and English Speaking)
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Full-time
bachelor degree, postgraduate degree
Posted 33d ago
~40 hrs/week
Responsibilities
Manage the full lifecycle of software implementation projects to optimize retail supply chain and planning processes. Drive customer value through process design, tool configuration, and the realization of business case KPIs.
Requirements
Requires business-level proficiency in English and Japanese with 3-5 years of experience in supply chain planning or retail operations. Strong analytical skills and experience in conducting workshops and writing customer-facing documentation are essential.
Full job description
Role overview:
The RELEX team in APAC is growing, and we’re now looking for a Business Consultant with business-level proficiency in English and Japanese to join our regional consulting team. This role is based in Tokyo, Japan.
As a Business Consultant, you’ll manage software implementation projects across the full project lifecycle in the field of retail supply chain. You’ll be responsible for driving customer value through process design, configuration of RELEX solutions, training delivery, and business case realization. You will be part of a high-performing, international team, and have the chance to work closely with some of the most iconic Japanese retailers and wholesalers. This is an ideal role for a hands-on, analytical, and customer-oriented consultant who wants to help businesses evolve their planning processes and make a real impact. You are autonomous, motivated, and eager to contribute to the continued growth of our APAC operations.
Key responsibilities and accountabilities:
Leading software implementation projects and supporting customers in designing and optimizing their supply chain and retail planning processes.
Driving and participating in process development workshops (English and Japanese.
Responsible in the Business Specification Design Document and User Stories for the backbone structure of it and for creating process maps and outlining the UI workflow designs
Analyzing KPIs and customer data to drive decisions and improvements.
Configuring RELEX tools based on customer-specific requirements.
Delivering training to customer teams and providing ongoing support.
Ensuring business case KPIs are tracked and achieved.
Managing change management and solution adoption with customer stakeholders.
Supporting pre-sales activities such as scoping, value assessments, benefit analysis, and ROI case creation.
Acting as a trusted advisor to clients by aligning RELEX best practices with the client’s strategic and operational objectives.
Developing internal knowledge through continuous learning and participation in RELEX product and methodology trainings.
Occasionally participating in industry events or internal strategic initiatives as needed
Onboarding of RELEX partner companies to successfully deliver RELEX projects in the future
Key requirements:
Business-level proficiency in English and Japanese.
Minimum 3–5 years of experience in supply chain planning, retail operations, or business consulting.
Experience in retail or wholesale demand planning, forecasting, replenishment, or supply chain operations, ideally within sectors such as grocery, DIY, pharmacy, or other FMCG environments
Strong analytical and problem-solving
Ability to manage projects independently and interact confidently with customer stakeholders.
Familiarity with how value is generated in supply chain
Experience in conducting workshops, delivering training, and writing customer-facing documentation.
What we consider a strong plus:
Bachelor’s or Master’s degree in Engineering, Mathematics, Business, or related fields.
Experience with planning software (e.g., RELEX, Blue Yonder, SAP, Oracle RPAS, etc.).
Previous experience working with or for Japanese retail chains.
Experience in project leadership or mentoring junior consultants.
An AI platform for intelligent decision-making and automation across retailers, manufacturers, and wholesalers.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2005
Headquarters
Helsinki, Uusimaa
LinkedIn followers
71,521
Total funding
$814M
RELEX Solutions provides an AI platform for intelligent decision-making and automation across complex operational environments. Trusted by 700+ customers globally, RELEX helps retailers, manufacturers, and wholesalers plan, decide, and act across demand, inventory, merchandising, pricing, and supply chain operations.
Built on two decades of domain expertise and a unified data foundation, the RELEX platform helps companies to deploy, connect, and scale capabilities on a single platform, to innovate at their own pace. Leading brands like ADUSA, Camco, Carhartt, COSMOS Pharmaceutical Corporation, Circle K, Dollar Tree and Family Dollar, M&S Food, PetSmart, Rituals, The Body Shop, The Home Depot, Sun Tire & Auto Service, and Vita Coco use RELEX to run and continuously evolve their operations. Learn more at: relexsolutions.com/customers
Offices: Postintaival 7, Helsinki, Uusimaa 00230, FI · 1201 Peachtree St NE, Suite 1000, Atlanta, Georgia 30361, US · 110 Bishopsgate, 25th Floor (west), London, United Kingdom EC2N 4AY, GB · Keele University Science and Innovation Park, Innovation Centre 1, Office 13.26, Keele, United Kingdom ST5 5NB, GB · Abraham-Lincoln-Str. 44, Wiesbaden, Hesse 65189 Wiesbaden, DE
An AI platform for intelligent decision-making and automation across retailers, manufacturers, and wholesalers.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2005
Headquarters
Helsinki, Uusimaa
LinkedIn followers
71,521
Total funding
$814M
RELEX Solutions provides an AI platform for intelligent decision-making and automation across complex operational environments. Trusted by 700+ customers globally, RELEX helps retailers, manufacturers, and wholesalers plan, decide, and act across demand, inventory, merchandising, pricing, and supply chain operations.
Built on two decades of domain expertise and a unified data foundation, the RELEX platform helps companies to deploy, connect, and scale capabilities on a single platform, to innovate at their own pace. Leading brands like ADUSA, Camco, Carhartt, COSMOS Pharmaceutical Corporation, Circle K, Dollar Tree and Family Dollar, M&S Food, PetSmart, Rituals, The Body Shop, The Home Depot, Sun Tire & Auto Service, and Vita Coco use RELEX to run and continuously evolve their operations. Learn more at: relexsolutions.com/customers
Offices: Postintaival 7, Helsinki, Uusimaa 00230, FI · 1201 Peachtree St NE, Suite 1000, Atlanta, Georgia 30361, US · 110 Bishopsgate, 25th Floor (west), London, United Kingdom EC2N 4AY, GB · Keele University Science and Innovation Park, Innovation Centre 1, Office 13.26, Keele, United Kingdom ST5 5NB, GB · Abraham-Lincoln-Str. 44, Wiesbaden, Hesse 65189 Wiesbaden, DE