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Full-time
professional certificate
Posted 35d ago
~40 hrs/week
Responsibilities
The Certified Pharmacy Technician Navigator will collaborate with the clinic care team to eliminate barriers to medication adherence and provide patients with access to medication and affordability services. This role includes acting as a liaison between patients and the pharmacy team, performing administrative and clinical support tasks.
Requirements
Candidates must have completed a Pharmacy Technician program and hold a Tennessee State Board of Pharmacy certification. A minimum of one year of experience as a Pharmacy Technician is preferred.
Full job description
Job DetailsJob Location: Pharmacy Ambulatory Admin - Memphis, TN 38103Position Type: Full TimeTravel Percentage: NoneJob Shift: DayRegional One Health is currently seeking a Certified Pharmacy Technican Navigator.
Must have National Certification such as PTCB or NHA AND TN Pharmacy Tech License to qualify
A Brief Overview
The Certified Pharmacy Technician Clinic Navigator, will collaborate with comprehensive interdisciplinary roles as part of the Clinic care team to eliminate barriers to medication adherence. Provide members with medication access, adherence and affordability services, identifying and communicating discrepancies to build long-term solutions and connect patients and care team to pharmacy resources and support enrollment in qualifying copay assistance programs. This position acts as a medication therapy liaison and navigator for the patient, the clinic care team and providers and also serves as pharmacist extender, performing administrative and clinical support tasks to enhance the delivery of comprehensive medication management services.
What you will do
Adopt the Challenger sales model; a sales methodology that focuses on teaching customers about the value of a product or service while also challenging their assumptions and beliefs. Ability to sale the solution to a problem. Serve as the pharmacy team’s first line of triage and subject matter expert for medication access and affordability needs including prior authorizations (PA), PA appeals, copay assistance, rx billing issues with the pharmacy, med synchronization, and home delivery. Provide ongoing education on medication access and affordability tools and resources. Connect uninsured or underinsured to an eligibility expert to explore assistance that best fits the patient’s needs. Provide ongoing care team education on medication access and affordability tools and resources. Connect patient’s referred or identified as eligible requiring a pharmacist consult ; perform reminder phone calls and appointment rescheduling as necessary. Provide patients with a direct line of communication with provider and pharmacy staff. Provide emotional and social support to help patient’s access financial and social resources within the organization. Responsible for accepting new prescriptions and making sure all necessary information including insurance verification is available to process orders. Explains all company programs and services to patients and physician’s office staff. Communicates with patients as needed based on prescription refills and refers any medication or illness related questions or concerns to a board licensed healthcare profession including but not limited to: nurses, pharmacists, or supervised pharmacy interns. Responsible for scheduling prescription refills within the pharmacy software. Contacts patients to schedule deliveries, confirm address, inform of any co-payment involved and notify of payment responsibilities. Assists with prior authorizations. Refers under or uninsured patients to appropriate patient assistance programs and helps with applications. Communicates patient status to physician’s offices/clinics. Maintains patient confidentiality. Performs other duties and responsibilities as assigned. Utilize operating systems and tools to help manage patient therapy and refill compliance. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Upon employment, all employees are required to fully comply with Regional One Health policies and regulations.
QualificationsQualifications
Successful completion of Pharmacy Technician program or equivalent education. Required Licensed and Certified with the Tennessee State Board of Pharmacy as a Certified Pharmacy Technician Upon Hire Required
Immunization Certification Preferred
Minimum 1 year experience as Pharmacy Technician. Required
Your life. Our passion. Discover Regional One Health.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1829
Headquarters
Memphis, Tennessee
LinkedIn followers
17,502
See all of our open positions at https://www.regionalonehealth.org/job-postings.
Regional One Health is a healthcare system providing accessible, efficient, quality healthcare for individuals in the Mid-South. Its primary service area includes west Tennessee, east Arkansas and north Mississippi.
Regional One Health is home to the nation's most gifted and sought-after medical professionals. We are the Mid-South's finest teaching hospital where over half of all medical professionals in Tennessee have completed at least part of their training. We have become a recognized leader in medical education through our affiliation with the University of Tennessee Health Science Center at Memphis. The health system provides inpatient and surgical care along with Centers of Excellence including trauma, burn, neonatal intensive care and high-risk obstetrics at Regional Medical Center. The system also provides primary care and features an outpatient care center with more than 38 areas of specialty.
Learn more about our services at www.regionalonehealth.org.
Offices: 877 Jefferson Avenue, Memphis, Tennessee 38103, US
Your life. Our passion. Discover Regional One Health.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1829
Headquarters
Memphis, Tennessee
LinkedIn followers
17,502
See all of our open positions at https://www.regionalonehealth.org/job-postings.
Regional One Health is a healthcare system providing accessible, efficient, quality healthcare for individuals in the Mid-South. Its primary service area includes west Tennessee, east Arkansas and north Mississippi.
Regional One Health is home to the nation's most gifted and sought-after medical professionals. We are the Mid-South's finest teaching hospital where over half of all medical professionals in Tennessee have completed at least part of their training. We have become a recognized leader in medical education through our affiliation with the University of Tennessee Health Science Center at Memphis. The health system provides inpatient and surgical care along with Centers of Excellence including trauma, burn, neonatal intensive care and high-risk obstetrics at Regional Medical Center. The system also provides primary care and features an outpatient care center with more than 38 areas of specialty.
Learn more about our services at www.regionalonehealth.org.
Offices: 877 Jefferson Avenue, Memphis, Tennessee 38103, US