Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Snowflake, Data Operations, People Management, Incident Response, SLA Management
Senior Director, Head of Industry Relations Field Team
Texas, United States · Remote OK
Senior+
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Account Management, Stakeholder Management, Public Speaking, Negotiation, Strategic Thinking
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Product Management, Consumer-Facing Experience, Audience Growth, User Retention, Product Roadmap Development
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Full Stack Development, Ruby On Rails, System Architecture, Technical Leadership, Mentorship
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Accounts Receivable, Salesforce, Data Analysis, Financial Reporting, Google Sheets
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Design Systems, Product Design, Accessibility (a11y), Figma, Team Management
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Art Direction, Visual Identity, Brand Design, Creative Leadership, AI Integration
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert …
Skills: Digital Analytics Implementation, Amplitude, Adobe Analytics, Google Analytics, Segment
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Full-time
bachelor degree
Medical Coverage, Rx Coverage, Dental Coverage, Vision Coverage, Family Forming Benefits, 13 Paid Holidays
Posted 1d ago
~40 hrs/week
Responsibilities
Lead the operations and reliability of the Snowflake data platform to ensure pipelines run stably and scale to meet demand. Establish a dedicated operations practice focused on monitoring, incident response, and meeting SLA performance metrics.
Requirements
Requires at least 6 years of experience in data operations with Snowflake expertise and 2+ years of people management experience. A bachelor's degree in computer science or equivalent experience is required.
Full job description
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
The Data Platforms Operations Manager within our Data Organization leads the operations and reliability of Realtor.com®'s Snowflake data platform, ensuring our pipelines and infrastructure run stably, perform to SLA, and scale to meet growing demand. This position is central to our ambition to simplify, scale, and modernize data at Realtor.com® by shifting to a modern data operating model focused on core quality, reliability, and operational excellence.
You will take ownership of the day-to-day platform operations while also driving Snowflake platform management. You'll partner closely with engineering, product, and business stakeholders to keep data flowing reliably across the organization
If you're excited about running trusted, scalable data platforms and enjoy marrying operational strategy with hands-on technical execution, this role is for you.
What You'll Do:
Responsible for building and owning the framework for the day-to-day monitoring and operational support of Snowflake data platform pipelines
Own and transition the platform operations work into a dedicated, scalable operations practice
Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
Own SLA performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
Serve as the primary escalation point for operational issues, collaborating with cross-functional teams while coaching and guiding the engineering team
Act with integrity, professionalism, and personal responsibility to uphold RDC's respectful and courteous work environment
What You'll Bring:
Minimum 6 years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Snowflake
2+ years of people-management experience leading technical/engineering teams
Strong ability to develop and maintain clear, comprehensive technical and operational documentation
Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and the ability to translate platform insights into actionable improvements
Strong communication and collaboration skills, with experience supporting strategic planning and cross-functional stakeholders
Bachelor's degree in computer science or equivalent experience
Nice to have: familiarity with Generative and Agentic AI concepts as applied to monitoring and operations tooling
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
How We Reward You:
Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
Inclusive and Competitive medical, Rx, dental, and vision coverage
Family forming benefits
13 Paid Holidays
Flexible Time Off
8 hours of paid Volunteer Time off
Immediate eligibility into Company 401(k) plan with 3.5% company match
Tuition Reimbursement program for degreed and non-degreed programs
1:1 personalized Financial Planning Sessions
Student Debt Retirement Savings Match program
Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Realtor.com® is the trusted resource for home buyers, sellers and dreamers, offering the most comprehensive source of for-sale properties, among competing national sites, and the information, tools and professional expertise to help people move confidently through every step of their home journey. It pioneered the world of digital real estate 20 years ago, and today helps make all things home simple, efficient and enjoyable. Realtor.com® is operated by News Corp [NASDAQ: NWS, NWSA] [ASX: NWS, NWSLV] subsidiary Move, Inc. under a perpetual license from the National Association of REALTORS®. For more information, visit realtor.com®.
Realtor.com® is the trusted resource for home buyers, sellers and dreamers, offering the most comprehensive source of for-sale properties, among competing national sites, and the information, tools and professional expertise to help people move confidently through every step of their home journey. It pioneered the world of digital real estate 20 years ago, and today helps make all things home simple, efficient and enjoyable. Realtor.com® is operated by News Corp [NASDAQ: NWS, NWSA] [ASX: NWS, NWSLV] subsidiary Move, Inc. under a perpetual license from the National Association of REALTORS®. For more information, visit realtor.com®.