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Provide high-quality administrative and operational support to Specialist Doctors to ensure smooth team functioning. Serve as the primary point of contact for patients and their families throughout their care process.
Requirements
Requires strong administrative and communication skills with the ability to remain calm under pressure and maintain confidentiality. AIN qualifications are desirable but not essential.
Full job description
Company Description
Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.
Cairns Private Hospital in tropical Cairns in far north Queensland, Australia, is a modern, well-equipped facility which offers a comprehensive range of medical and allied services. Situated only 150 metres back from the Cairns Esplanade, the Hospital is easy walking distance from the heart of the tourist mecca of Cairns.
Cairns Private Hospital is now hiring!
Job Description
As a Business Support Officer, you are responsible for delivering high-quality admin and operational support to Specialist Doctors, ensuring the smooth functioning of the team. You will be the first point of contact for patients and their families, offering accurate and timely assistance throughout their care.
About You:
To excel in this role, you will be an enthusiastic individual with strong administrative skills, a passion for customer service, and a preference for working in a fast-paced environment.
You will also bring:
Demonstrated ability to deal courteously with people by telephone and in person.
Exceptional computer skills and general clerical experience
Strong customer service and communication skills
Ability to work in a team orientated environment.
Demonstrated ability to function calmly under pressure.
Understanding of and commitment to principles of confidentiality
Exceptional attention to detail & efficient computer skills.
Ability to use various computer applications
Reliable and trustworthy with a can-do attitude.
Ability to share a rotation of shifts EARLY & LATE (Range between 0730 and 1730 to 1800 on occasion)
Desirable, though not essential: AIN qualifications to support specialist doctors during minor consult procedures.
Remuneration
$32.44 - $33.83 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
A values-led workplace where you’ll be supported personally and professionally
A place with flexible, permanent and career-growth opportunities nationwide.
Additional Information
Must provide or complete a National Police Check conducted within the previous 12 months.
According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
Apply:
Ready to feel cared for while you care for others? Apply today and join us at Cairns Private Hospital.
All applications must be lodged online.
Applications close: 29th May 2026
Reference number: JR112084
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
Compensation: AUD 32.44 - AUD 33.83 - hourly
Related keywords
HealthcareMedical AdministrationPatient CareClerical SupportAIN QualificationsNational Police CheckWorking-With-Children CheckImmunisationHospital OperationsBusiness Support
Ramsay Health Care is a trusted provider of private hospital and healthcare services in Australia, Europe and the United Kingdom.
Every year, millions of patients put their trust in Ramsay, confident in our ability to deliver safe, high-quality healthcare with outstanding clinical outcomes. We operate hundreds of hospitals, day surgeries, primary care clinics, mental health services, diagnostics and imaging centres across eight countries. Ramsay’s integrated health services are also available at home and in the community through personalised cancer and cardiac care, psychology, allied health, virtual monitoring and telehealth.
Ramsay employs more than 90,000 of the best people in healthcare and supports a wide range of teaching, training and research. We are guided by our longstanding purpose of ‘people caring for people’ and driven by our vision to be a leading healthcare provider of the future.
Offices: Sydney, AU · Brisbane, Queensland, AU · Cairns, Queensland, AU · Melbourne, Victoria, AU · Perth , Western Australia, AU
Ramsay Health Care is a trusted provider of private hospital and healthcare services in Australia, Europe and the United Kingdom.
Every year, millions of patients put their trust in Ramsay, confident in our ability to deliver safe, high-quality healthcare with outstanding clinical outcomes. We operate hundreds of hospitals, day surgeries, primary care clinics, mental health services, diagnostics and imaging centres across eight countries. Ramsay’s integrated health services are also available at home and in the community through personalised cancer and cardiac care, psychology, allied health, virtual monitoring and telehealth.
Ramsay employs more than 90,000 of the best people in healthcare and supports a wide range of teaching, training and research. We are guided by our longstanding purpose of ‘people caring for people’ and driven by our vision to be a leading healthcare provider of the future.
Offices: Sydney, AU · Brisbane, Queensland, AU · Cairns, Queensland, AU · Melbourne, Victoria, AU · Perth , Western Australia, AU