Job Description: Summary: The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating radiology workflow processes that are critical to patient care on a 24/7 basis f…
Skills: Customer Support, Data Entry, Communication Skills, Multi-tasking, Telephone Etiquette
Remote General Daytime With Cardiothoracic Or Body Radiologist - RP Florida
Brandon, Florida, United States · Remote Solely
$450k–$1000k/yr
Senior$4.3B raised
Job Description: Job Description POSITION SUMMARY Radiology Partners is expanding our premier practice to support our exciting growth throughout the state of Florida. RP Florida is currently seeking a Remote Daytime Gene…
Skills: Diagnostic Radiology, Body Imaging, Cardiothoracic Imaging, ER Imaging, Trauma Imaging
Job Description: Summary: The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating radiology workflow processes that are critical to patient care on a 24/7 basis f…
Skills: Customer Support, Workflow Monitoring, Troubleshooting, Data Entry, Communication Skills
Job Description: JOIN DESERT RADIOLOGY (a Radiology Partners practice): Make a meaningful local impact in the Greater Las Vegas area. At Desert Radiology, we believe transforming radiology starts with investing in the pe…
Skills: Patient Identification, Patient History Recording, Patient Positioning, IV Placement, Contrast Agent Administration
Job Description: Join MountainView Medical Imaging (A Radiology Partners practice): Make a local impact in the South Carolina area. MountainView Medical Imaging is a proud affiliate of Radiology Partners (RP), one of the…
Job Description: Position Summary Radiology Associates of Florida (RAF), a Radiology Partners practice, is currently seeking a highly qualified, fellowship-trained Body Radiologist to join our well-established team in Sa…
Skills: Body Imaging, Diagnostic Radiology, Nuclear Medicine, CT, 3T MRI
Job Description: Position Summary CRC is seeking a full-time, fellowship trained Interventional Radiologist based in the greater Cincinnati, OH region. This candidate must be capable of reading non-subspecialty diagnosti…
Skills: Interventional Radiology, Diagnostic Imaging, General Radiology, Patient Care, Clinical Coordination
Job Description: Advanced Radiology, SC (ARSC) has over 30 years of experience serving patients in the Midwest. ARSC is a 23-physician, partially sub-specialized radiology group staffing multiple hospitals, clinics, and …
Skills: Breast Imaging, Mammography, Breast Procedures, General Radiology, Diagnostic Radiology
Job Description: JOIN ARA DIAGNOSTIC IMAGING (A Radiology Partners practice): Make a local impact in the Greater Austin, TX area! At Austin Radiological Association (ARA Diagnostic Imaging), we believe transforming radio…
Skills: Scheduling, Patient Communication, Medical Terminology, Confidentiality, Problem Solving
Job Description: JOIN ARA DIAGNOSTIC IMAGING (A Radiology Partners practice): Make a local impact in the Greater Austin, TX area! At Austin Radiological Association (ARA Diagnostic Imaging), we believe transforming radio…
Skills: Scheduling, Patient Communication, Medical Terminology, Data Documentation, Problem Solving
Wethersfield, Connecticut, United States · On-site
$44/hr–$47/hr
Mid level$4.3B raised
Job Description: WHO WE ARE AND WHAT WE DO: Join Jefferson Radiology, Transform your Career and Radiology! Who We Are: Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Conne…
Skills: Computed Tomography, Radiation Safety, Venipuncture, CT 3D Scanning, Patient Care
Job Description: Pay Transparency: RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilitie…
Skills: Emergency Medicine Radiology, Diagnostic Imaging, Clinical Value Innovation
Job Description: Design Your Own Schedule | Work When You Want | Work From Anywhere Remote – United States Radiology Partners Palmetto is redefining what a remote radiology career can look like. Unlike traditional telera…
Job Description: Shorter Shifts | Flexible Scheduling | Uncapped Earnings | Partnership Track Work from Anywhere in the U.S. Radiology Partners Palmetto is a newly established physician-led practice designed specifically…
Remote General & Musculoskeletal Radiologist - Radiology Partners Bluegrass
Whitesburg, Kentucky, United States · Remote OK
$550k–$900k/yr
Mid level$4.3B raised
Job Description: POSITION SUMMARY Radiology Partners is seeking full-time Remote MSK radiologist to support our practices across Kentucky. With a strong regional network and a diverse group of radiologists, we can tailor…
Skills: Diagnostic Radiology, Musculoskeletal Radiology, Medical Imaging, Patient Care, AI-driven Tools
Job Description: Pay Transparency: RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilitie…
Skills: Interventional Radiology, Clinical Care, Patient Care
Job Description: RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the natio…
Job Description: Position Summary CRC is seeking a full-time, fellowship trained Interventional Radiologist based in the greater Cincinnati, OH region. This candidate must be capable of reading non-subspecialty diagnosti…
Skills: Interventional Radiology, Diagnostic Imaging, General Radiology, Patient Care, Clinical Initiatives
Job Description: Position Summary Mori, Bean and Brooks (MBB), a Radiology Partners practice, has been the leader in diagnostic imaging and image-guided interventions in Jacksonville, Florida since 1968. We provide exclu…
Skills: Diagnostic Radiology, STAT Interpretations, ER Radiology, Trauma Radiology, Image-guided Interventions
Job Description: Position Summary Mori, Bean and Brooks (MBB), a Radiology Partners practice, is seeking board certified or board-eligible general/emergency radiologists for flexible, remote 1099 opportunities. The ideal…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 28d ago
~40 hrs/week
Remote in United States
Responsibilities
Monitor incoming radiology orders and images to ensure clinical completeness and perform necessary data entry. Facilitate communication between doctors and hospitals through inbound and outbound calls and conference coordination.
Requirements
Requires excellent communication skills and proficiency in a PC environment, with a preference for two or more years of contact center experience. A medical background is considered a plus, along with a strong sense of urgency and attention to detail.
Full job description
Job Description:
Summary:
The Operations Center at vRad provides world-class customer support to our clients by monitoring and facilitating radiology workflow processes that are critical to patient care on a 24/7 basis for hospitals, clinics and radiologists. To effectively meet this need, the Operations Support Representatives provide constant monitoring of incoming orders and images to: (I) ensure that all relevant clinical information has been submitted; (II) complete data order entry, on both a proactive and reactive basis; and (III) identify and/or troubleshoot non-technical issues.
The Operations Center and its staff play a crucial role in assisting doctors and technicians when patient care requires additional information or radiologist-to-hospital conference calls. Properly supporting these activities requires processing a high volume of inbound and outbound phone calls with professional, courteous, and effective communication. Due to the nature of this business and its critical role in facilitating emergent patient care, multi-tasking, following procedure, extreme attention to detail, relationship management, regular and reliable attendance, and a sense of urgency are required.
Essential Duties and Responsibilities:
Provide regular, reliable, and timely attendance for scheduled shifts
Monitor incoming orders and images to ensure that all necessary clinical information has been submitted (including image count verification)
Perform outbound calls requesting missing images, orders, worksheets or other information requested by doctors
Perform data entry of faxed orders
Verify hospitals requesting service are covered at the time of request
Answer inbound calls
Coordinate conference calls for doctors/RNs/rad techs
Identify and trouble-shoot issues (i.e. mismatched studies, etc.)
Provide documentation of all study activity
Other duties as assigned
Qualifications/Education:
No education required
Two or more years of customer-related experience in a contact center environment preferred
Excellent verbal and written communication skills required
Strong sense of urgency and ability to multi-task
Ability to work in a team environment as well as work independently
Telephone etiquette skills are essential
Medical background a plus
Professional, courteous and respectful demeanor
High level of attention to detail necessary
Strong organizational and prioritization abilities
Demonstrates sound judgment and decision making abilities
Proficiency in a PC environment utilizing software/programs including Windows, Internet, Instant Messaging/Virtual Chat and general e-mail tools
Job Classification:
Sedentary – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. A sedentary job involves sitting most of the time.
About vRad
vRad (Virtual Radiologic) is a national teleradiology practice made up of 500+ radiologists who help expand access to lifesaving care for millions of patients each year. We're also a leader in radiologist workflow technology, supporting hospitals and groups across the country with innovative imaging solutions.
Behind it all is a team that thrives in a casually professional, fast-paced, and collaborative environment. We take pride in what we do and in how we support each other, recognizing the extra effort it takes to deliver excellence every day.
At vRad, your work truly makes a difference. As a Top Workplace Award winner, we’re known for our mission-driven culture, passion for innovation, and the energy our team brings to everything we do.
vRad is an equal opportunity employer and welcomes all qualified applicants. vRad is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
2012
Headquarters
Nashville, Tennessee
LinkedIn followers
46,030
Total funding
$4.3B
Our mission is to transform radiology.
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Our values are foundational to all we do and are woven through our cultural fabric.
• Integrity: We are truthful with others and ourselves. Our words are consistent with our beliefs. Our actions are consistent with our words.
• Teamwork: We work together. The best of us alone cannot exceed the impact of all of us together. We support, respect and value each other.
• Excellence: We put forth our personal and professional best. We provide the highest level of care possible and deliver superior experiences to our patients, referring physicians and clients.
• Service: We are here to serve. We strive to understand the needs of our clients – especially patients and referring physicians – and exceed their expectations.
• Accountability: We take responsibility for our actions. We acknowledge that each of us has a role in the success of our Practice.
Learn more at RadPartners.com.
Offices: Nashville, Tennessee, US
RadiologyHealthcareHealthcare ITOutpatient ImagingInterventional RadiologyImaging InformaticsPhysician Servicesand Medical ImagingHealth DiagnosticsHospital
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
2012
Headquarters
Nashville, Tennessee
LinkedIn followers
46,030
Total funding
$4.3B
Our mission is to transform radiology.
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Our values are foundational to all we do and are woven through our cultural fabric.
• Integrity: We are truthful with others and ourselves. Our words are consistent with our beliefs. Our actions are consistent with our words.
• Teamwork: We work together. The best of us alone cannot exceed the impact of all of us together. We support, respect and value each other.
• Excellence: We put forth our personal and professional best. We provide the highest level of care possible and deliver superior experiences to our patients, referring physicians and clients.
• Service: We are here to serve. We strive to understand the needs of our clients – especially patients and referring physicians – and exceed their expectations.
• Accountability: We take responsibility for our actions. We acknowledge that each of us has a role in the success of our Practice.
Learn more at RadPartners.com.
Offices: Nashville, Tennessee, US
RadiologyHealthcareHealthcare ITOutpatient ImagingInterventional RadiologyImaging InformaticsPhysician Servicesand Medical ImagingHealth DiagnosticsHospital