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Radiology Associates of Tallahassee logoRadiology Associates of Tallahassee

Front Office Assistant

Tallahassee, Florida, United States · On-site

$16/hr–$17/hr

Entry level

Description With over 60 years of service to the community as the premier imaging center in Tallahassee, we continue to grow and thrive. We are seeking a Front Office Assistant to join our growing team. This is a full ti…

Skills: Customer Service, Patient Scheduling, Medical Terminology, Computer Proficiency, Multi-line Phone Systems

Radiology Associates of Tallahassee logo

Front Office Assistant

Radiology Associates of Tallahassee

Tallahassee, Florida, United States • On-site

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Entry level

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  • $16/hr–$17/hr
  • Full-time
  • high school
  • Health Insurance, 401K/Pension Contribution, Paid Time Off
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Responsible for greeting and checking patients in and out while providing efficient customer service in a fast-paced medical office. Duties include scheduling appointments, collecting co-pays, and maintaining a professional waiting environment.

Requirements

Requires a high school diploma or equivalent and at least one year of work experience, preferably in a medical setting. Proficiency with computers and knowledge of medical terminology are desired.

Full job description

Description

With over 60 years of service to the community as the premier imaging center in Tallahassee, we continue to grow and thrive. We are seeking a Front Office Assistant to join our growing team. This is a full time, benefits-eligible position. The hours for this position are Monday-Friday 9a-5pm.

 

This position includes:

  • Excellent health coverage (CHP) with low monthly employee premiums
  • 10.3% 401K/Pension contribution with no match requirements
  • 23 days of paid time off accrued during first year of employment

JOB TITLE: Front Office Assistant – RA/WIC

GENERAL SUMMARY OF DUTIES:

Responsible for greeting and checking patients in and out in a warm, friendly manner. Provides efficient and helpful customer service in a fast-paced medical office environment with a commitment to excellence.

ESSENTIAL FUNCTIONS:

  • Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions or directions to patients and informs appropriate department of patient’s arrival.
  • Keeps patients apprised of anticipated wait times and any unexpected delays in service.
  • Maintains a positive and professional tone in all verbal, nonverbal and written communications with patients, physician offices, and colleagues.
  • Uses computer system to generate information necessary for billing and scanning by technologist.
  • Updates patient information, collects co-pays, provides any necessary forms that need to be completed, and obtains signatures as necessary.
  • Maintains clean, orderly waiting area, hallway, and dressing rooms. 
  • Answers phones in pleasant manner and deals with patient needs expeditiously. Takes accurate messages and relays necessary messages to staff.
  • Schedules patient appointments as necessary.
  • Assists patients in preparation for study by dressing appropriately and aiding as needed.
  • Maintains a trusting environment by always protecting patient and practice confidentiality.
  • Files patient orders as necessary.
  • Assist in other areas as needed and perform other duties as assigned.

Requirements

EDUCATION:

High school diploma or equivalent.

EXPERIENCE:

Minimum of one year work experience, preferably in a medical office setting.

Knowledge of medical terminology desirable.

Computer experience required.

KNOWLEDGE:

Knowledge of reception tasks and clinic policies.

Knowledge of how to use office equipment, including phone and computer.

Knowledge of customer service concepts and techniques.

SKILLS:

Skill in operating a computer and copy machine.

Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.

ABILITIES:

Ability to communicate clearly in person and on the phone and establish and maintain cooperative relationships with patients, families, physicians, and staff.

Ability to organize and prioritize tasks effectively.

Ability to read, understand and follow oral and written instructions and file correctly by alphabetic or numeric systems.

PHYSICAL/MENTAL DEMANDS:

Sitting and/or standing for extended periods of time. Occasional stress related to dealing with patient problems and workload. Light lifting (less than 10 pounds). Manual dexterity for using a computer keyboard.

ENVIRONMENTAL/WORKING CONDITIONS:

Office setting, well lit and ventilated. Possible exposure to communicable diseases. Contact involves dealing with vulnerable populations (i.e., elderly, ill and injured) in a compassionate and patient manner. 

EXPOSURE DETERMINATION TO BLOODBORNE PATHOGENS:

Category III: Classification in which employee has no occupational exposure to bloodborne pathogens.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Radiology Associates of Tallahassee is an EOE and drug and smoke free workplace.

Related keywords

Medical OfficePatient CoordinationHealthcare AdministrationCo-paysMedical BillingPatient PrivacyFront OfficeImaging CenterRadiologyCustomer Service Concepts

About Radiology Associates of Tallahassee

LinkedInVisit site

Every Image Tells A Story. Let Us Read Yours.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1961
Headquarters
Tallahassee, Florida
LinkedIn followers
541

Two radiologists, Drs. D.J. McCulloch and W.F. Lindsey, formed the partnership of Radiology Associates of Tallahassee, P.A. in 1961. Over the past 58+ years, the practice has expanded to 20 Nationally Board Certified Radiologists who sub-specialize in all areas of diagnostic and interventional radiology. The 20 Radiologists here in Tallahassee who are Nationally Board Certified, and represent each of the sub-specialties in Radiology and Diagnostic Imaging. Since our physicians are located here, they can work together with your doctor to provide the best service in a caring environment. Our radiologists are physicians who have a combined total of more than 250 years of experience here in Tallahassee! No other imaging facility in this area has this experience and commitment to our community. Our pledge to you is that we will continue to be physician partners in our community and although we see the tiniest details, our focus will be on you — giving you a better view of your health.

Offices: 1600 Phillips Rd, Tallahassee, Florida 32308, US

Women's ImagingCardiac ImagingInterventional RadiologyNeuroradiologyMusculoskeletal (MSK) ImagingCancer ImagingChest ImagingPediatric ImagingAbdominal ImagingVascular Veins/Arteries
View all jobs at Radiology Associates of Tallahassee

About Radiology Associates of Tallahassee

LinkedInVisit site

Every Image Tells A Story. Let Us Read Yours.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1961
Headquarters
Tallahassee, Florida
LinkedIn followers
541

Two radiologists, Drs. D.J. McCulloch and W.F. Lindsey, formed the partnership of Radiology Associates of Tallahassee, P.A. in 1961. Over the past 58+ years, the practice has expanded to 20 Nationally Board Certified Radiologists who sub-specialize in all areas of diagnostic and interventional radiology. The 20 Radiologists here in Tallahassee who are Nationally Board Certified, and represent each of the sub-specialties in Radiology and Diagnostic Imaging. Since our physicians are located here, they can work together with your doctor to provide the best service in a caring environment. Our radiologists are physicians who have a combined total of more than 250 years of experience here in Tallahassee! No other imaging facility in this area has this experience and commitment to our community. Our pledge to you is that we will continue to be physician partners in our community and although we see the tiniest details, our focus will be on you — giving you a better view of your health.

Offices: 1600 Phillips Rd, Tallahassee, Florida 32308, US

Women's ImagingCardiac ImagingInterventional RadiologyNeuroradiologyMusculoskeletal (MSK) ImagingCancer ImagingChest ImagingPediatric ImagingAbdominal ImagingVascular Veins/Arteries
View all jobs at Radiology Associates of Tallahassee

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