Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. In this role, you’…
Skills: Customer Service, Multitasking, Attention To Detail, Financial Record Keeping, Microsoft Office
Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Physical Ther…
Skills: Patient care, Clinic operations, Customer service, Equipment maintenance, Communication
Smithfield Township, Pennsylvania, United States · On-site
$95k–$115k/yr
Mid level
Location East Stroudsburg 66 South Courtland Street East Stroudsburg, Pennsylvania 18301 United States Join Our Team + Earn Up to $15K in Elevated Sign-On Incentives! Join our team as a Clinic Manager, where you'll use e…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
PT Solutions works together with AdventHealth Gordon to provide rehabilitation therapy services in order to best serve patients in the area. As an Inpatient Occupational Therapist, you'll work one-on-one with hospitalize…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Physical Ther…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
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Skills: Patient Treatment, Patient Education, Evidence-based Care, Functional Goal Setting, Relationship Building
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Skills: Evidence-Based Therapy, Treatment Planning, Patient Care, Interdisciplinary Collaboration, Acute Care
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Hillsborough County, Florida, United States · On-site
$75k–$90k/yr
Entry level
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
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$16/hr–$18/hr
Full-time
high school
Competitive Compensation, Performance-based Incentives, Professional Development, Career Progression, Paid Time Off, Sick Leave
Posted 5d ago
~40 hrs/week
Responsibilities
Serve as the first point of contact for patients by managing check-in, check-out, payments, and scheduling. Coordinate with care teams to ensure efficient clinic operations and a positive patient experience.
Requirements
Requires a high school diploma or GED, with a preference for 1-2 years of healthcare front office or customer service experience. Proficiency in EMR systems and Microsoft Office is strongly preferred.
Full job description
Why Join PT Solutions?
At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care.
In this role, you’ll serve as the first point of contact for patients, managing check-in/check-out, payments, and documentation while ensuring a positive and efficient clinic experience. You’ll play a key role in maintaining accurate information, supporting clinic operations, and facilitating communication between patients and care teams.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!
In addition to the standard benefit offering, you can expect to receive:
Competitive compensation with ability to earn performance-based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Your Responsibilities as a Patient Access Coordinator
Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
Assist with clinic operations, special projects, and provide coverage support as needed.
Required Skills & Abilities
Strong communication and customer service skills.
Ability to multitask and prioritize effectively in a busy clinic environment.
High level of accuracy and attention to detail.
Ability to collect payments and discuss financial responsibility confidently.
Proficiency in Microsoft Office and comfort using multiple software systems.
Professional, empathetic, and patient-centered approach.
Ability to follow workflows, protocols, and compliance requirements.
Strong problem-solving and conflict-resolution skills.
Ability to work independently and as part of a team.
Qualifications
At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
1–2 years of customer service or healthcare front office experience preferred.
Experience using EMR systems and scheduling platforms strongly preferred.
Must meet all compliance, background check, and onboarding requirements.
Schedule
Full Time: Mon-Fri (schedule varies)
Position is being posted in anticipation of future growth
Compensation
Pay Range: $17-$19/hr plus monthly incentive (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)
Expanding Access to Quality Care
At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Let’s go further together and transform care.Join the #PTSLife today!
PT Solutions starts with a true love of therapy and fuses that passion with science and training to create an unmatched standard of care for patients. We love our work, and that enthusiasm is evident in all we do, both in the clinic and in the community. With acute care, inpatient rehab, and outpatient clinics across the country, we work in partnership with our patients and are committed to keeping them in motion throughout all phases of injury and healing. That dedication creates authentic connections with patients and makes PT Solutions the best place to redefine recovery.
We believe that grounding treatment methodologies in evidence-based research results in the most effective, progressive care for patients. We put science first and use our research to innovate and lead the healthcare industry. Because teaching is in our DNA, we bring that research into the classroom, producing the best practitioners in the business through our top-notch residency and continuing education program.
We believe physical, occupational, and speech therapy has a significant place in healthcare, and we want to lead its significance by elevating patient treatment standards and therapist training programs. Patients know the treatment they receive in any PT Solutions location nationwide will meet the absolute highest standard of care. Our dedication to working with the best tools and the best attitude to achieve the best results unites therapists and patients in a shared goal: pain-free living.
Offices: 1100 Circle 75 Pkwy, Ste 1400, Atlanta, GA 30339, US
PT Solutions starts with a true love of therapy and fuses that passion with science and training to create an unmatched standard of care for patients. We love our work, and that enthusiasm is evident in all we do, both in the clinic and in the community. With acute care, inpatient rehab, and outpatient clinics across the country, we work in partnership with our patients and are committed to keeping them in motion throughout all phases of injury and healing. That dedication creates authentic connections with patients and makes PT Solutions the best place to redefine recovery.
We believe that grounding treatment methodologies in evidence-based research results in the most effective, progressive care for patients. We put science first and use our research to innovate and lead the healthcare industry. Because teaching is in our DNA, we bring that research into the classroom, producing the best practitioners in the business through our top-notch residency and continuing education program.
We believe physical, occupational, and speech therapy has a significant place in healthcare, and we want to lead its significance by elevating patient treatment standards and therapist training programs. Patients know the treatment they receive in any PT Solutions location nationwide will meet the absolute highest standard of care. Our dedication to working with the best tools and the best attitude to achieve the best results unites therapists and patients in a shared goal: pain-free living.
Offices: 1100 Circle 75 Pkwy, Ste 1400, Atlanta, GA 30339, US