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Jobs at PSEG Long Island LLC (Now Hiring) — 18 open

PSEG Long Island LLC logoPSEG Long Island LLC

9298B Customer Operations Analyst

Town of Huntington, New York, United States · Hybrid

$67k–$106k/yr

Mid level

Requisition: 82459 PSEG Company: PSEG Long Island Salary Range: $ 67,200 - $ 106,400 Work Location Category: Hybrid Flexible We’re one of the country’s largest energy companies, with a vision of powering a future where p…

Skills: Data Analysis, Revenue Protection, Payment Processing, Database Management, Microsoft Excel

PSEG Long Island LLC logoPSEG Long Island LLC

9298C Sr Customer Operations Analyst

Town of Huntington, New York, United States · Hybrid

$75k–$119k/yr

Senior

Requisition: 82460 PSEG Company: PSEG Long Island Salary Range: $ 75,000 - $ 118,700 Work Location Category: Hybrid Flexible We’re one of the country’s largest energy companies, with a vision of powering a future where p…

Skills: Data Analysis, Revenue Protection, Payment Processing, Database Management, Microsoft Excel

PSEG Long Island LLC logoPSEG Long Island LLC

9298D Lead Customer Operations Analyst

Town of Huntington, New York, United States · Hybrid

$94k–$148k/yr

Senior

Requisition: 82461 PSEG Company: PSEG Long Island Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid Flexible We’re one of the country’s largest energy companies, with a vision of powering a future where p…

Skills: Data Analysis, Revenue Protection, Payment Processing, Database Management, Microsoft Excel

PSEG Long Island LLC logoPSEG Long Island LLC

Civil Engineer

Town of Oyster Bay, New York, United States · Hybrid

$67k–$106k/yr

Mid level

Requisition: 82485 PSEG Company: PSEG Long Island Salary Range: $ 67,200 - $ 106,400 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Structural Analysis, Reinforced Concrete, Structural Steel, Soil Mechanics, Marine Structures

PSEG Long Island LLC logoPSEG Long Island LLC

Sr Analyst - Customer Research

Town of Huntington, New York, United States · Hybrid

$79k–$126k/yr

Senior

Requisition: 82483 PSEG Company: PSEG Long Island Salary Range: $ 79,400 - $ 125,600 Work Location Category: Hybrid Flexible We’re one of the country’s largest energy companies, with a vision of powering a future where p…

Skills: Market Research, Data Analysis, Survey Design, Quantitative Research, Qualitative Research

PSEG Long Island LLC logoPSEG Long Island LLC

Principal IT Governance and Risk Consultant

Town of Oyster Bay, New York, United States · Hybrid

$108k–$170k/yr

Senior+

Requisition: 82469 PSEG Company: PSEG Long Island Salary Range: $ 107,600 - $ 170,300 Work Location Category: Hybrid Flexible We’re one of the country’s largest energy companies, with a vision of powering a future where …

Skills: Vulnerability Management, IT Risk Management, Governance, Process Improvement, Compliance

PSEG Long Island LLC logoPSEG Long Island LLC

Associate Engineer

Town of Oyster Bay, New York, United States · Hybrid

$65k–$116k/yr

Entry level

Requisition: 82486 PSEG Company: PSEG Long Island Salary Range: $ 65,400 - $ 116,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Electrical Engineering, Mechanical Engineering, AMI System Support, Meter Programming, Troubleshooting

PSEG Long Island LLC logoPSEG Long Island LLC

Engineer

Town of Oyster Bay, New York, United States · Hybrid

$77k–$137k/yr

Mid level

Requisition: 82487 PSEG Company: PSEG Long Island Salary Range: $ 77,200 - $ 137,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Advanced Metering Infrastructure, Electrical Engineering, Mechanical Engineering, Troubleshooting, Technical Support

PSEG Long Island LLC logoPSEG Long Island LLC

Staff Engineer

Town of Oyster Bay, New York, United States · Hybrid

$94k–$148k/yr

Mid level

Requisition: 82488 PSEG Company: PSEG Long Island Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Advanced Metering Infrastructure, Electrical Engineering, Mechanical Engineering, Troubleshooting, Technical Training

PSEG Long Island LLC logoPSEG Long Island LLC

Lead Designer - AutoCAD

Town of Oyster Bay, New York, United States · Hybrid

$94k–$148k/yr

Mid level

Requisition: 82366 PSEG Company: PSEG Long Island Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: AutoCAD, Civil Engineering Design, Technical Documentation, Problem-solving, Cross-functional Collaboration

PSEG Long Island LLC logoPSEG Long Island LLC

Staff Engineer

Town of Oyster Bay, New York, United States · Hybrid

$94k–$148k/yr

Mid level

Requisition: 82472 PSEG Company: PSEG Long Island Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Interconnection Process Management, Project Management, Electrical Engineering, Single Line Drawing Review, Customer Service

PSEG Long Island LLC logoPSEG Long Island LLC

Principal Transmission Ops NERC Compliance Specialist

Town of Oyster Bay, New York, United States · Hybrid

$121k–$199k/yr

Senior+

Requisition: 82430 PSEG Company: PSEG Long Island Salary Range: $ 121,200 - $ 199,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peo…

Skills: NERC Compliance, Transmission Operations, Audit Management, Internal Controls, Technical Writing

PSEG Long Island LLC logoPSEG Long Island LLC

Sr Transmission Ops NERC Compliance Specialist

Town of Oyster Bay, New York, United States · Hybrid

$108k–$170k/yr

Senior

Requisition: 82429 PSEG Company: PSEG Long Island Salary Range: $ 107,600 - $ 170,300 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peo…

Skills: NERC Compliance, Transmission Operations, Regulatory Analysis, Audit Management, Internal Controls

PSEG Long Island LLC logoPSEG Long Island LLC

Cyber Security GRC Analyst

Town of Oyster Bay, New York, United States · Hybrid

$94k–$148k/yr

Mid level

Requisition: 82464 PSEG Company: PSEG Long Island Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Cybersecurity Governance, Risk Assessment, Compliance Validation, Policy Lifecycle Management, Audit Coordination

PSEG Long Island LLC logoPSEG Long Island LLC

District Operator in Training

Town of Oyster Bay, New York, United States · On-site

$57k–$68k/yr

Mid level

Requisition: 82448 PSEG Company: PSEG Long Island Salary Range: $ 56.940 - $ 68.450 Work Location Category: Onsite We’re one of the country’s largest energy companies, with a vision of powering a future where people use …

Skills: Electric Transmission Operation, Substation Equipment Operation, SCADA, Switching And Tagging, System Restoration

PSEG Long Island LLC logoPSEG Long Island LLC

Lead Work Coordinator Projects & Construction

Town of Oyster Bay, New York, United States · Hybrid

$94k–$148k/yr

Senior

Requisition: 82439 PSEG Company: PSEG Long Island Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Project Coordination, Electric Utility Construction, Scheduling, Resource Planning, Outage Coordination

PSEG Long Island LLC logoPSEG Long Island LLC

Work Coordinator Projects & Construction

Town of Oyster Bay, New York, United States · Hybrid

$67k–$106k/yr

Mid level

Requisition: 82437 PSEG Company: PSEG Long Island Salary Range: $ 67,200 - $ 106,400 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Project Coordination, Resource Planning, Outage Coordination, Material Management, Stakeholder Communication

PSEG Long Island LLC logoPSEG Long Island LLC

Sr Work Coordinator Projects & Con

Town of Oyster Bay, New York, United States · Hybrid

$79k–$126k/yr

Mid level

Requisition: 82438 PSEG Company: PSEG Long Island Salary Range: $ 79,400 - $ 125,600 Work Location Category: Hybrid Fixed We’re one of the country’s largest energy companies, with a vision of powering a future where peop…

Skills: Project Coordination, Resource Planning, Outage Coordination, SAP, OMS

PSEG Long Island LLC logo

9298B Customer Operations Analyst

PSEG Long Island LLC

Town of Huntington, New York, United States • Hybrid

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Mid levelHybrid · 2 days in office

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  • $67k–$106k/yr
  • Full-time
  • bachelor degree
  • Medical, Dental, Vision, Paternal Leave, Family Leave Programs, Behavioral Health Programs
  • Posted 5d ago
  • Apply by Jul 8
  • ~40 hrs/week

Responsibilities

The role involves creating and analyzing daily, weekly, and monthly reports to ensure revenue accuracy and identify trends. It also requires maintaining databases and work management tools to support payment processing and revenue integrity goals.

Requirements

Requires a BA/BS degree with 2 years of analyst experience, or 6 years of experience in lieu of a degree. Proficiency in Microsoft Office and experience with database tools like Tableau or Access are essential.

Full job description

Requisition:  82459

PSEG Company:  PSEG Long Island

Salary Range: $ 67,200 - $ 106,400

Work Location Category: Hybrid Flexible

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We know life isn’t one-size-fits-all, and neither is work. That’s why we offer flexible work options depending on the role. 
In support of this model, roles have been categorized into one of three work location categories:
1. Onsite – roles where employees are expected to be onsite daily.
2. Hybrid fixed – roles that are a mix of remote work and onsite work fixed days each week.
3. Hybrid flexible – roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

This role resides within the Payment Processing & Revenue Integrity department at PSEG Long Island. Responsibilities may include but are not limited to the creation of daily, weekly or monthly reports and the analysis of data, ensuring accuracy and conducting further review as needed. This position will also be responsible to create and maintain databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals.

At this time only current PSEG employees are being considered.

Job Responsibilities

  • Collect, summarize and analyze various reports and data sources to validate accuracy, determine inconsistencies and identify trends and patterns
  • Perform various quality control efforts to ensure revenue accuracy and facilitate daily and monthly reconciliations
  • Evaluate data sources and perform the appropriate analysis to identify revenue gaps and propose/execute solutions to resolve as required
  • Review and create reports, tables and databases to support the needs of the department
  • Develop and/or enhance existing spreadsheets, databases and reporting solutions
  • Actively participate in problem solving initiatives to determine root cause, gap analysis, along with the development and implementation of process improvement recommendations
  • Provide timely feedback to determine effectiveness of implemented solutions and take corrective action as required
  • Lead, manage and improve department processes with a focus on accuracy and compliance
  • Maintain and apply working knowledge of PSEG-LI Standards for Business Controls to help ensure departmental compliance
  • Promote diversity and foster teamwork, collaboration, and continuous improvement
  • Participate on special projects and tasks forces.
  • Participate in community outreach activities, meetings and events.
  • Analyze various datasets (e.g., AMI and billing data) to identify patterns and consumption trends associated with potential revenue loss and improved revenue assurance.

Job Specific Qualifications

  • BA/BS degree preferably in Business, Analytics, Accounting or other related discipline and a minimum of 2 years of Analyst experience in revenue protection, meter services, payment processing, customer operations or other similar field;  In lieu of a degree, a minimum of 6 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field.
  • Ability to evaluate and analyze multiple datasets of substantial quantities and provide detailed analysis.
  • Demonstrated strong analytical and critical thinking problem solving abilities.
  • Experience with managing various priorities in a dynamic and cross functional environment while adhering to strict deadlines.
  • Ability to effectively utilize critical thinking skills for troubleshooting and resolution in high pressure situations.
  • Demonstrated strong verbal and written communication skills.
  • Demonstrated ability to effectively interact with Management, colleagues and customers.
  • Proficient computer skills, specifically in Microsoft Excel, Outlook, PowerPoint and Word.
  • Demonstrated experience in database management, design and/or creation (i.e. Tableau, Access, etc.)
  • Demonstrated ability to work independently; prioritize work; meet deadlines and targets.
  • Compliance with the Department of Energy's regulation 10 CFR 810 is required.

 

Desired

  • Strong Knowledge of Revenue Protection, Payment Processing and/or Accounting in a utility industry.
  • In depth experience with audit requests, requirements and processes.
  • Understanding of meter data trends and analysis in support of revenue driven initiatives.
  • Knowledge of regulatory and company policies related to billing and customer accounts as well as meter reading, collections and payment processing procedures.

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).


As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.

 

For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.


If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire.  Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires.  Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company. 


PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 
PSEGLI is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected].
If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected].  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.


ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal

Related keywords

Revenue IntegrityAMI DataBilling DataRevenue AssuranceBusiness Controls10 CFR 810Utility IndustryAudit RequestsMeter DataCustomer AccountsCollectionsPayment ProcessingData AnalyticsFortune 500PSEG Long Island

About PSEG Long Island LLC

LinkedInVisit site
Industry
Utilities
Company size
1,001-5,000 employees
Founded
2014
LinkedIn followers
12,822

PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.

Offices: Long Island, NY, US

Energy EfficiencyElectric Utilityand Customer ServiceEnergyElectrical Distribution
View all jobs at PSEG Long Island LLC

About PSEG Long Island LLC

LinkedInVisit site
Industry
Utilities
Company size
1,001-5,000 employees
Founded
2014
LinkedIn followers
12,822

PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.

Offices: Long Island, NY, US

Energy EfficiencyElectric Utilityand Customer ServiceEnergyElectrical Distribution
View all jobs at PSEG Long Island LLC

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