Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, g…
Skills: Electro-mechanical maintenance, Troubleshooting, Equipment installation, Preventative maintenance, Technical support
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, g…
Skills: Technical support, Troubleshooting, Team leadership, Mechanical systems, Electrical systems
Provisur ist ein international tätiger Maschinen- und Anlagenbauer für die Lebensmittelverarbeitung. Mit innovativen Systemlösungen, verfahrenstechnischer Beratung und umfassendem Service begleiten wir unsere Kunden welt…
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, g…
Skills: Order Processing, Customer Service, CRM Systems, ERP Systems, Salesforce
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, g…
Skills: Machine Operation, Equipment Troubleshooting, Routine Maintenance, Production Tracking, Laminating
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to locations around the world. As a global leader with a clos…
Provisur ist ein international tätiger Maschinen- und Anlagenbauer für die Lebensmittelverarbeitung. Mit innovativen Systemlösungen, verfahrenstechnischer Beratung und umfassendem Service begleiten wir unsere Kunden welt…
Skills: Control Cabinet Construction, Electrical Wiring, Electrical Testing, Parameterization, Commissioning
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Full-time
professional certificate
Health insurance, Life insurance, Paid time off, Skill development, Cross-training
Posted 3d ago
~40 hrs/week
Remote in Mexico
Responsibilities
The Service Technician will travel to customer facilities to perform equipment installations, commissioning, and preventative maintenance. They will also provide technical support and troubleshooting assistance to customers via phone, email, or in-person visits.
Requirements
Candidates must have 2-3 years of formal apprenticeship in a related technical discipline and at least three years of experience repairing complex machinery. Proficiency in English and the ability to work with electronic test equipment and Microsoft Office software are required.
Full job description
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, grinding, mixing, separating, forming, and slicing equipment, offering leading brands and solutions across diverse applications. Our company culture is built on collaboration, continuous improvement, and a commitment to excellence. We take pride in empowering our employees, offering opportunities for professional growth, and creating an environment where everyone plays a role in our shared success. Join us and be part of an innovative, forward-thinking global team that is shaping the future of food processing. Learn more by exploring our videos at jobs.jobvite.com/provisur!
Our Service Technicians are skilled electro-mechanical technical support professionals who travel across Mexico and internationally to provide customer support through installations, troubleshooting equipment breakdowns, and performing preventative maintenance. As front-line, customer-facing representatives, they consistently prioritize safety and deliver service excellence. Candidates must be located near an airport. When not traveling, work can be performed remotely from home. This role requires up to 70% travel.
What You’ll Do:
Travel to customer facilities to complete service assignments such as equipment installations and commissioning, customer training, and preventative maintenance service tasks.
Assist and support customers with troubleshooting and promote a strong exchange dialog via email, phone, or in-person visits.
Make pre-installation visits, develop machinery and tool specifications and obtain Equipment Order Detail (EOD) information to facilitate smooth start-ups of equipment.
What You Won’t Do:
Suffer from boredom - you’re always doing and learning new things, with a variety of coworkers and customers around the world
Max out - you’ll step into the same role where many of our leadership team members started, you’ll see plenty of advancement opportunities and chances to earn overtime
Who You Are:
A tinkerer who loves to uncover how things work and resolve technical issues
A tech-savvy do-er with a good understanding of basic mechanical and/or electrical configurations
A lifelong learner with a passion for advancing your career and seeing beyond your own backyard
What You’ll Need:
Technical education and training equivalent to MTS/HTS with 2-3 years formal apprenticeship in a related technical discipline.
Three years’ experience servicing, repairing, troubleshooting complex machinery with microprocessor controls.
Ability to use electronic and motor control test equipment.
Basic knowledge of food processing, batching system equipment and food industry terminology.
Fluency in languages including English and the applicable languages for the assigned region.
Ability to work with computers and software such as Microsoft Office
What You’ll Enjoy:
Environment where we promote from within, cross-train and provide ongoing skill development
A robust benefits package with great health and life insurance
A remote work policy and ample paid time off (PTO)
A company dedicated to the local community that gives back through charitable contributions
Related keywords
Service TechnicianElectro-mechanicalFood processingTroubleshootingPreventative maintenanceCommissioningMicroprocessor controlsApprenticeshipTechnical supportMachineryMicrosoft OfficeInstallationCustomer-facingField service
Provisur’s legacy of industry-leading brands has manufactured innovative industrial food processing equipment for more than 50 years. Customers use our innovative solutions around the world. Our more than 350 global patents form part of an extensive portfolio of the industry’s most trusted, highest-performing brands.
Provisur joined the Fortifi family of companies in December 2025. As part of Fortifi Food Processing Solutions, Provisur continues to transform the food processing industry with sustainable operational efficiency.
Headquartered in Mokena, Illinois, Provisur provides local support through a global network of sales and service locations. Like all Fortifi companies, we base many of our foremost innovations on what our customers need to enhance product taste and quality, increase throughput, and compete in new and evolving markets. We take the time to support our customers fully and invest in creating progressive solutions that meet their challenges.
Our goal is simple: push the boundaries of technology, application innovation and service to give our customers the most value possible.
We help our customers achieve high performance by offering a portfolio of leading equipment brands across applications, including AM2C®, Beehive®, Cashin®, Formax®, Hoegger® Lutetia®, and Weiler®. Our portfolio also includes our own proprietary technologies and a range of automation and customizing solutions.
Our key solution areas:
• Grinding, mixing, forming, coating, cooking, and freezing
• Form pressing, slicing and sliced product handling
• Protein recovery separation technologies
• Defrosting, marinating and cooking tumblers and chambers
To support our global customer base, Provisur has established factories, offices and service support centers in the USA, France, The Netherlands, Switzerland, Brazil, China, and Thailand.
Offices: 222 North LaSalle Street, Suite 720, Chicago, IL 60601, US · 1116 E. Main Street, Whitewater, WI 53190, US · Room No. 2603, 26th Floor, GMM Grammy Place Bldg., 50, Sukhumvit 21, Klongtoey-Nua, Wattana, Bangkok 10110, TH · 9150 191st St, Mokena, Illinois 60448, US · 8402 W. 183rd Street, Suite C, Tinley Park, IL 60477, US
Provisur’s legacy of industry-leading brands has manufactured innovative industrial food processing equipment for more than 50 years. Customers use our innovative solutions around the world. Our more than 350 global patents form part of an extensive portfolio of the industry’s most trusted, highest-performing brands.
Provisur joined the Fortifi family of companies in December 2025. As part of Fortifi Food Processing Solutions, Provisur continues to transform the food processing industry with sustainable operational efficiency.
Headquartered in Mokena, Illinois, Provisur provides local support through a global network of sales and service locations. Like all Fortifi companies, we base many of our foremost innovations on what our customers need to enhance product taste and quality, increase throughput, and compete in new and evolving markets. We take the time to support our customers fully and invest in creating progressive solutions that meet their challenges.
Our goal is simple: push the boundaries of technology, application innovation and service to give our customers the most value possible.
We help our customers achieve high performance by offering a portfolio of leading equipment brands across applications, including AM2C®, Beehive®, Cashin®, Formax®, Hoegger® Lutetia®, and Weiler®. Our portfolio also includes our own proprietary technologies and a range of automation and customizing solutions.
Our key solution areas:
• Grinding, mixing, forming, coating, cooking, and freezing
• Form pressing, slicing and sliced product handling
• Protein recovery separation technologies
• Defrosting, marinating and cooking tumblers and chambers
To support our global customer base, Provisur has established factories, offices and service support centers in the USA, France, The Netherlands, Switzerland, Brazil, China, and Thailand.
Offices: 222 North LaSalle Street, Suite 720, Chicago, IL 60601, US · 1116 E. Main Street, Whitewater, WI 53190, US · Room No. 2603, 26th Floor, GMM Grammy Place Bldg., 50, Sukhumvit 21, Klongtoey-Nua, Wattana, Bangkok 10110, TH · 9150 191st St, Mokena, Illinois 60448, US · 8402 W. 183rd Street, Suite C, Tinley Park, IL 60477, US