United States · Hybrid
$125k–$150k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Customer success, Account management, Project management, Relationship building, Data analysis
Dublin, Leinster, Ireland · Remote OK
$120k–$140k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Platform engineering, Site reliability engineering, Cloud infrastructure, AWS, Kubernetes
United States · Remote OK
$130k–$150k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Process Improvement, Strategic Program Management, Cross-functional Coordination, Project Management, Stakeholder Management
United States · Remote OK
$170k–$210k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Java, Object-Oriented Programming, System Design, AWS, GCP
United States · On-site
We're an early-stage startup running a portfolio of incubator experiments, and we are hiring someone whose job is to go find the people willing to try what we're building then bring back what they actually think. The job…
Skills: Customer Discovery, Go-To-Market Strategy, Customer Development, GenAI Development, Product Management
United States · Remote OK
$170k–$210k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Kotlin, Java, Javascript, Typescript, Swift
New York, New York, United States · On-site
$150k–$185k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Product Management, Solution Engineering, Biometrics, Identity Management, Technical Discovery
United States · Remote OK
$179k–$200k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Data Architecture, Machine Learning, Python, R, SQL
New York, New York, United States · On-site
$110k–$150k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Enterprise Sales, SaaS Selling, Account Management, Revenue Forecasting, Client Relationship Management
New York, New York, United States · Hybrid
$165k–$180k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Customer Success Management, Team Leadership, Revenue Forecasting, Client Relationship Management, Strategic Planning
New York, New York, United States · On-site
$115k–$140k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Contract Negotiation, Contract Drafting, Commercial Technology Agreements, Contract Lifecycle Management, Data Licensing
United States · Remote OK
$115k–$130k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Brand Design, Visual Design, Web Design, Design Systems, Figma
United States · Remote OK
$160k–$180k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Product Marketing, Go-To-Market Strategy, Positioning, Messaging Frameworks, Sales Enablement
United States · Remote OK
$110k–$145k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Enterprise Sales, SaaS Selling, Pipeline Management, Consultative Selling, Contract Negotiation
New York, New York, United States · Remote OK
$190k–$215k/yr
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authenticat…
Skills: Sales Compensation Design, Commission Administration, People Management, Financial Modeling, Data Analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Success Manager acts as a trusted partner to enterprise clients, overseeing retention, renewals, and the delivery of business value through regular business reviews. They are responsible for optimizing product usage, managing internal ticketing, and driving client success through strategic partnership and data-driven recommendations.
Candidates should have 3 to 5 years of experience in a customer-facing role such as account management or sales, preferably within fintech or cybersecurity. Strong project management, communication, and technical aptitude are required, along with experience in high-growth technology companies.
As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.
Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!
The Customer Success Manager oversees the customer retention process by acting as a customer advocate within the organization and streamlining the customer experience.
The Customer Success Manager will be client focused and Prove product savvy. You are someone who wants to blend people and technology to drive and exceed successful outcomes for our clients. You are naturally curious and thrive on learning how technology works to solve problems. You pair your knowledge and experience to partner with and advise clients, ultimately acquiring deep knowledge of the client’s organization and business objectives. You are passionate about building strong customer relationships, delivering value, identifying growth potential, and ultimately turning customers into raving Prove fans!
Key Responsibilities
Qualifications and Experience
The anticipated salary pay range for Metro 2 areas for this role is $135,000 - $150,000 plus sales incentive plan.
The anticipated salary pay range for Metro 3 areas for this role is $125,000 - $140,000 plus sales incentive plan.
Offered salary will be determined by the applicant's experience, knowledge, skills, geo-location and abilities as well as internal equity and alignment with market data.
Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines:
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Equal Opportunity Employment:
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics
Privacy & Data Protection:
When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.
One identity, infinite possibilities.
Prove modernizes how digital trust is established and maintained throughout the digital consumer journey, providing unparalleled accuracy in identity verification and authentication while delivering a frictionless consumer experience. Delivered on the Prove Identity Platform, we offer a growing suite of new and enhanced solutions to more accurately verify identities, prevent fraud, and accelerate growth for the world’s leading brands. Prove is transforming identity from a one-time verification event into a persistent foundation of trust-built to verify every person, business, and AI agent, at every interaction.
Offices: New York , New York, US
One identity, infinite possibilities.
Prove modernizes how digital trust is established and maintained throughout the digital consumer journey, providing unparalleled accuracy in identity verification and authentication while delivering a frictionless consumer experience. Delivered on the Prove Identity Platform, we offer a growing suite of new and enhanced solutions to more accurately verify identities, prevent fraud, and accelerate growth for the world’s leading brands. Prove is transforming identity from a one-time verification event into a persistent foundation of trust-built to verify every person, business, and AI agent, at every interaction.
Offices: New York , New York, US
