Rental Coordinator | Home Services | Promontory Club | Park City
Park City, Utah, United States · On-site
Mid level
Job DetailsJob Location: Promontory Development - Park City, UT 84098Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Real EstateElevated Above the Distractions…
Rental Coordinator | Home Services | Promontory Club | Park City
Park City, Utah, United States · On-site
Mid level
Job DetailsJob Location: Promontory Development - Park City, UT 84098Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Real EstateElevated Above the Distractions…
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Promontory HOMES Customer Care Representative - Full time
Park City, Utah, United States · On-site
Mid level
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Skills: Customer Service, Luxury Residential Construction, Warranty Management, Conflict Resolution, Microsoft Office Suite
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Full-time
high school, bachelor degree
Medical coverage, Dental coverage, Vision coverage, Disability insurance, Life insurance, Vacation pay
Posted 2d ago
Apply by Oct 12
~40 hrs/week
Responsibilities
The Rental Coordinator manages the Home Services rental program, overseeing work orders, guest reservations, and vendor coordination. They also provide administrative support, process invoices, and conduct property inspections to ensure club standards are met.
Requirements
Candidates must have a high school diploma and at least 2 years of experience in luxury property management or rentals. Proficiency in Microsoft Office and strong communication skills are required, with experience in Northstar Club Management software considered a plus.
Full job description
Job DetailsJob Location: Promontory Development - Park City, UT 84098Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Real EstateElevated Above the Distractions
Promontory has earned widespread recognition as a destination where life’s most memorable moments unfold, supported by an unparalleled range of exceptional family experiences. Spanning more than 11 square miles, this established community reflects an investment of more than $400 million in award-winning, four-season amenities. No other community offers comparable scope or quality.
Promontory Club is seeking qualified candidates for the position of Home Services Rental Coordinator (Full-Time).
The Home Services Rental Coordinator provides administrative and operational support to the Home Services Department and reports to the Home Services Director. This role oversees the Home Services Rental Program and helps ensure department needs are met through timely communication and coordination with owners, guests, and vendors.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the work order system submitted by Home Services Representatives. Serve as a primary contact for Home Services clients via phone, email, and in-person interactions. Act as the point of contact for all rental inquiries, reservations, and bookings. Coordinate schedules with external vendors to ensure timely completion of work within the Home Services program. Coordinate and communicate housekeeping needs for rental units and private homes. Process Home Services invoices and coordinate rental program billing for guests. Maintain organized project files and accurate records for future reference using standard office systems and equipment. Conduct inspections of rental homes to ensure Promontory Club standards are maintained. Prepare and submit monthly reports for Accounting. Provide administrative and field support to Home Services Technicians and Housekeepers, as needed. Adhere to all company safety and security policies and procedures; report accidents, injuries, and unsafe work practices; and complete required safety trainings and certifications. Perform other duties as assigned to support a positive and satisfactory member and guest experience. Assist with coordinating after-hours emergency needs for rental properties. Partner with the Marketing team to promote rental opportunities. Maintain up-to-date knowledge of club and membership usage policies and rules. QualificationsEDUCATION AND CERTIFICATIONS: High school diploma or general education degree (GED) required; bachelor’s degree in a related field preferred.
PREVIOUS EXPERIENCE REQUIRED: Minimum of 2 years of experience in luxury property management or luxury rentals. Candidates must demonstrate strong written and verbal communication skills and advanced proficiency with Microsoft Office (Word, Excel, Outlook). Prior experience with Northstar Club Management software is a plus.
WORKING KNOWLEDGE TO BE ACQUIRED ON THE JOB: Demonstrate compliance with Promontory policies and procedures and offer process-improvement ideas as appropriate. Work independently with minimal supervision. Maintain a courteous, professional, and service-oriented approach with Promontory Club Members and employees.
PHYSICAL REQUIREMENTS: Ability to perform duties in both office and field environments, including prolonged sitting/standing, walking and driving between locations, climbing stairs, bending/reaching, and lifting/moving up to 50 pounds occasionally and up to 20 pounds frequently.
Must be authorized to work in the United States without sponsorship.
Ability to work holidays, weekends, and both a.m. and p.m. shifts. Ability to work extended periods of time and travel between buildings as required. Valid driver’s license required.
Compensation: This is a salaried, exempt position with an annual salary of $64,000.
Promontory offers competitive wages and benefits, including (but not limited to) medical, dental, and vision coverage; disability and life insurance; vacation pay; holiday pay; and golf on award-winning courses.
Promontory Club is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital status, military status, or veteran status.
Related keywords
Rental CoordinatorHome ServicesProperty ManagementLuxury RentalsWork Order SystemCustomer ServiceVendor CoordinationHousekeeping CoordinationBillingReportingInspectionsMicrosoft OfficeNorthstar Club ManagementAdministrative SupportField SupportSafety Procedures
Promontory Club is private, high-end mountain club community located in Park City, Utah, catering to a multi-generational membership with robust amenities and world class golf. Promontory has received universal acclaim as a destination where life’s greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community – which spans more than 11 square miles – features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close. Promontory - Beyond Promises.
Offices: 8758 N Promontory Ranch Rd, Park City, UT 84098, US
Promontory Club is private, high-end mountain club community located in Park City, Utah, catering to a multi-generational membership with robust amenities and world class golf. Promontory has received universal acclaim as a destination where life’s greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community – which spans more than 11 square miles – features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close. Promontory - Beyond Promises.
Offices: 8758 N Promontory Ranch Rd, Park City, UT 84098, US