Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Skills: Customer service, Sales, Property management, Profit-and-loss management, Communication
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Area C (Discovery Islands/Mainland Inlets), British Columbia, Canada · On-site
$20/hr–$22/hr
Entry level$156M raised
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Town of Clifton Park, New York, United States · On-site
$20/hr–$22/hr
Entry level$156M raised
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Skills: Customer Relations, Sales, Property Maintenance, Profit and Loss Management, Collections
Village of Colonie, New York, United States · On-site
$20/hr–$22/hr
Entry level$156M raised
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Director of Sales and Customer Service (Call Center)
City of Saratoga Springs, New York, United States · On-site
Senior+$156M raised
Overview Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes, has an exciting opportunity for a talented Call Ce…
Skills: Call Center Management, Sales Leadership, Customer Experience Strategy, Data Analytics, Staffing Optimization
Sales/Customer Service Representative - Saratoga Springs, NY
City of Saratoga Springs, New York, United States · On-site
$20/hr–$22/hr
Entry level$156M raised
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Skills: Inbound Phone Sales, Customer Service, Hospitality, Problem Solving, Microsoft Office
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Skills: Customer Relations, Sales, Property Maintenance, Profit and Loss Management, Point of Sale Systems
Part Time Assistant Manager (Retail/Storage) - NY80
Village of West Haverstraw, New York, United States · On-site
$18/hr–$20/hr
Entry level$156M raised
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Overview Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm specializing in self storage and other alternative real estate asset classes, has an exciting opportunity for a talented Regiona…
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Skills: Customer Relations, Sales, Property Maintenance, Profit And Loss Management, Interpersonal Communication
Palm Beach County, Florida, United States · On-site
$80k–$100k/yr
Mid level$156M raised
Overview Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm specializing in self storage and other alternative real estate asset classes, has an exciting opportunity for a talented Capital…
Skills: Financial Modeling, Real Estate Debt Structuring, Market Research, Due Diligence, CMBS
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
Town of Clifton Park, New York, United States · On-site
$20/hr–$22/hr
Entry level$156M raised
Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Pr…
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$20/hr–$22/hr
Full-time
high school
Health insurance, Dental insurance, Life insurance, Vision insurance, Short-term disability insurance, Long-term disability insurance
Posted 12d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
The General Manager is responsible for overseeing daily operations, including unit rentals, truck scheduling, and merchandise sales. They must also ensure the facility is well-maintained, secure, and provides excellent customer service to tenants.
Requirements
Candidates must have 2-4 years of experience in a customer-facing role with P&L involvement and a high school diploma or GED. The role requires physical ability to perform maintenance tasks, proficiency in Microsoft Outlook, and a valid driver's license.
Full job description
Overview
Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes.
With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including Prime Storage Fund III, the largest self-storage dedicated fund ever raised.
Headquartered in Saratoga Springs, NY, Prime Group employs 700+ professionals and maintains a regional office in Jupiter, FL and Manhattan, NY along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.
Prime Group’s performance is rooted in a culture of respect, teamwork, ethical business practices, accountability, and persistence. The firm places significant value on the relationships it has built with customers, employees, investors, and stakeholders. PitchBook has recognized Prime Group as one of the top 10 real estate value-add fund managers in its 2023 Global Manager Performance Score League Tables.
Position Overview
Join us as a General Manager at Prime Storage Group, where you'll lead the daily operations of our self-storage facilities! From renting units and trucks to selling merchandise, you'll thrive in a dynamic role full of customer interactions and property maintenance. As an energetic and professional team player, you'll build exceptional customer relationships, elevate your sales and service skills, and ensure our properties are well-maintained and secure.
Responsibilities
Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
Manage daily operations, including collections, deposits, and customer calls
Show and rent units by understanding tenant needs and offering the best storage solutions
Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
Assist with auction preparations, handling tenant communications with compassion
Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
Other duties as assigned
Qualifications
2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
High School diploma or GED required
Excellent interpersonal and communication skills, both in person and over the phone
Ability to work effectively both independently and as part of a team
Must be technically savvy with the ability to learn new applications and Point of Sale systems
Proficiency in Microsoft products such as Outlook is required
Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
Must be able to lift 50lbs
Possession of a valid driver's license, insurance, and reliable transportation
Availability for travel and flexibility to work at various locations
Benefits
A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays
Competitive pay and bonus opportunities
Health, dental, life, vision, short-term disability and long-term disability insurance
A 401(k) program with a company “matching” policy
Paid time off and paid holidays
Career advancement opportunities
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
#LI-OnSite #PSG123
Pay Range
USD $20.00 - USD $22.00 /Hr.
Related keywords
Self-storageReal estateProperty managementSalesCustomer serviceOperations managementProfit and lossFacility maintenancePoint of saleMicrosoft OutlookInventoryRetailMarketingCollectionsCustomer relationsAsset management
Prime Group Holdings LLC (“Prime Group”) is an entrepreneurial, vertically-integrated private equity real estate firm that leverages its operator’s perspective to source, acquire and enhance storage properties and other alternative real estate asset classes. Prime Group is one of the largest owner-operators of storage properties in the world[1], owning ~330 storage facilities in 28 states, 3 Canadian provinces and numerous Caribbean Islands as of September 30, 2025. With $7 billion in gross asset-level AUM[2] and a team of ~800 employees, Prime Group is an experienced and seasoned fund sponsor, investment manager, deal originator, owner-operator, asset manager, and property manager of Storage real estate assets. Prime Group is headquartered in Saratoga Springs, New York, with additional corporate/originations offices in Jupiter, Florida, New York, New York, Denver, Colorado, Hackensack, New Jersey, and Calgary, Alberta. Since the firm’s inception, Prime Group has raised five vehicles including Prime Storage Fund III, which was the largest self-storage dedicated fund ever raised with $2.5 billion in commitments[3].
[1] Source: Inside Self Storage, 2025 Top Operators.
[2] Asset-level AUM includes the total current gross value (property-level) as of September 30, 2025.
[3] Source: PERE, Prime Storage Raises Largest Ever Dedicated Self-Storage Fund, by Peter Benson, January 25, 2023.
Offices: 85 Railroad Place, Saratoga Springs, NY 12866, US · 150 S US Highway 1, Jupiter, FL 33477, US · 1400 16th Street, Suite 400, Denver, CO 80202, US · 411 Hackensack Ave, Suite 200, Hackensack, New Jersey 07601, US
Prime Group Holdings LLC (“Prime Group”) is an entrepreneurial, vertically-integrated private equity real estate firm that leverages its operator’s perspective to source, acquire and enhance storage properties and other alternative real estate asset classes. Prime Group is one of the largest owner-operators of storage properties in the world[1], owning ~330 storage facilities in 28 states, 3 Canadian provinces and numerous Caribbean Islands as of September 30, 2025. With $7 billion in gross asset-level AUM[2] and a team of ~800 employees, Prime Group is an experienced and seasoned fund sponsor, investment manager, deal originator, owner-operator, asset manager, and property manager of Storage real estate assets. Prime Group is headquartered in Saratoga Springs, New York, with additional corporate/originations offices in Jupiter, Florida, New York, New York, Denver, Colorado, Hackensack, New Jersey, and Calgary, Alberta. Since the firm’s inception, Prime Group has raised five vehicles including Prime Storage Fund III, which was the largest self-storage dedicated fund ever raised with $2.5 billion in commitments[3].
[1] Source: Inside Self Storage, 2025 Top Operators.
[2] Asset-level AUM includes the total current gross value (property-level) as of September 30, 2025.
[3] Source: PERE, Prime Storage Raises Largest Ever Dedicated Self-Storage Fund, by Peter Benson, January 25, 2023.
Offices: 85 Railroad Place, Saratoga Springs, NY 12866, US · 150 S US Highway 1, Jupiter, FL 33477, US · 1400 16th Street, Suite 400, Denver, CO 80202, US · 411 Hackensack Ave, Suite 200, Hackensack, New Jersey 07601, US