Palo Alto, California, United States · Remote OK
$101k–$142k/yr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Default Management, Loss Mitigation, Foreclosure Navigation, Title Report Interpretation, Subservicer Oversight
Palo Alto, California, United States · Remote OK
$101k–$142k/yr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Default Management, Loss Mitigation, Foreclosure Navigation, Title Report Interpretation, Subservicer Oversight
Palo Alto, California, United States · Remote OK
$120k–$175k/yr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Direct Mail Marketing, Performance Analytics, SQL, Vendor Management, A/B Testing
Palo Alto, California, United States · Remote OK
$44/hr–$52/hr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: People operations, Human resources, Onboarding, Employee lifecycle management, Leave administration
Palo Alto, California, United States · Remote OK
$138k–$168k/yr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Affiliate Marketing, Performance Marketing, Partner Management, Data Analysis, Customer Acquisition
Palo Alto, California, United States · Remote OK
$156k–$200k/yr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: SQL, Data Analysis, Causal Inference, Statistical Modeling, Experimentation
Palo Alto, California, United States · Remote OK
$44/hr–$52/hr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: HRIS, Rippling, Employee lifecycle management, Onboarding, Leave administration
Palo Alto, California, United States · Remote OK
$49k–$59k/yr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Mortgage funding, Real estate documents, Escrow processes, Microsoft Office, Google Workspace
Manila, Metro Manila, Philippines · Hybrid
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Mortgage closing, Mortgage processing, Escrow, Quality control, Document review
Palo Alto, California, United States · Remote OK
$200k–$225k/yr
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Institutional Fundraising, Investor Relations, Relationship Management, Financial Analysis, CRM Proficiency
Manila, Metro Manila, Philippines · Hybrid
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Mortgage Funding, Real Estate Documentation, Escrow Processes, Quality Control, Wire Requests
Manila, Metro Manila, Philippines · Hybrid
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Mortgage Funding, Real Estate Documentation, Escrow Processes, Quality Control, Microsoft Office
Las Vegas, Nevada, United States · Hybrid
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Inside Sales, Consultative Selling, Pipeline Management, Salesforce, Financial Services
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Manage defaulted Home Equity Investments through loss mitigation, bankruptcy, and foreclosure processes while optimizing investor recovery. Provide leadership by refining workflows, overseeing subservicers, and coaching the Special Servicing team on policies.
Requires a Bachelor's degree and over 5 years of experience in mortgage, HELOC, or Home Equity Investment servicing. Must possess deep technical knowledge of foreclosure, title reports, and mortgage servicing regulations.
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.
Local or 100% Remote
The Special Servicing Associate III is responsible for the expert management of defaulted Home Equity Investments, including loss mitigation, bankruptcy, and foreclosure processes. This role involves analyzing complex cases, developing strategic solutions, and collaborating with stakeholders to optimize investor recovery while assisting struggling homeowners. Furthermore, the Senior Associate plays a key leadership role in building and refining workflows, providing comprehensive subservicer oversight, handling escalated servicing requests, and actively training and coaching the Special Servicing team on new policies and procedures.
Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.
Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI
Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
The leading home equity platform, empowering homeowners with financial tools that make home wealth more accessible.
Making homeownership more valuable and accessible. Point is the leading home equity platform for homeowners and home buyers seeking an alternative to traditional home financing. Our flagship product, the Home Equity Investment (HEI), empowers homeowners to unlock their equity in order to eliminate debt, get through periods of financial hardship, and diversify their wealth – without adding to their monthly expenses. Point’s HEI enables investors to access a previously untapped asset class – owner-occupied residential real estate. Point is a nimble, fast-growing fintech company backed by top investors like Andreessen Horowitz, Westcap, and Ribbit Capital. We’re proud of our employee-centric culture, where every employee is empowered to make a positive impact on the future of the company and the lives of homeowners. For more information about Point or to apply for an HEI, visit point.com. NMLS ID 1610752. Equal Housing Opportunity. For licensing information, go to www.nmlsconsumeraccess.org.
Offices: 444 High St, Palo Alto, California 94301, US
The leading home equity platform, empowering homeowners with financial tools that make home wealth more accessible.
Making homeownership more valuable and accessible. Point is the leading home equity platform for homeowners and home buyers seeking an alternative to traditional home financing. Our flagship product, the Home Equity Investment (HEI), empowers homeowners to unlock their equity in order to eliminate debt, get through periods of financial hardship, and diversify their wealth – without adding to their monthly expenses. Point’s HEI enables investors to access a previously untapped asset class – owner-occupied residential real estate. Point is a nimble, fast-growing fintech company backed by top investors like Andreessen Horowitz, Westcap, and Ribbit Capital. We’re proud of our employee-centric culture, where every employee is empowered to make a positive impact on the future of the company and the lives of homeowners. For more information about Point or to apply for an HEI, visit point.com. NMLS ID 1610752. Equal Housing Opportunity. For licensing information, go to www.nmlsconsumeraccess.org.
Offices: 444 High St, Palo Alto, California 94301, US
