Washington, District of Columbia, United States · On-site
$17/hr–$28/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Front Desk Associate role is an opportunity for the right…
Skills: Customer Service, Microsoft Office Suite, HIPAA Compliance, Patient Registration, Medical Insurance Knowledge
Melbourne, Florida, United States · On-site
$100k–$160k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more rewarding than working alongside colleag…
Skills: Pediatric Assessment, Urgent Care Medicine, Laceration Repair, Radiograph Interpretation, Telemedicine
United States · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more fulfilling than working with likeminded …
Skills: Pediatric Urgent Care, Telemedicine, Acute Injury Treatment, Abscess Drainage, Foreign Body Removal
New York, New York, United States · Remote Solely
$48k–$53k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary*Compensation range: $48,000 - $53,000 (dependent upon releva…
Skills: Insurance Eligibility, Patient Scheduling, Customer Service, Bilingual Spanish, Multi-tasking
Rockville, Maryland, United States · On-site
$65/hr–$100/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary Description PM Pediatric Care is hiring Advanced Practice Pr…
Skills: Pediatric Assessment, Urgent Care Procedures, Telemedicine, Laceration Repair, Radiograph Interpretation
Washington, District of Columbia, United States · On-site
$17/hr–$27/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Venipuncture, EKG Placement, Wound Irrigation
United States · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more rewarding than working alongside colleag…
Skills: Pediatric Assessment, Urgent Care Medicine, Telemedicine, Laceration Repair, Abscess Drainage
New York, New York, United States · Remote Solely
$48k–$53k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary*Compensation range: $48,000 - $53,000 (dependent upon releva…
Skills: Insurance Eligibility, Patient Scheduling, Customer Service, Bilingual Spanish, Multi-tasking
United States · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more rewarding than working alongside colleag…
Skills: Pediatric Assessment, Acute Injury Treatment, Telemedicine, Abscess Drainage, Foreign Body Removal
United States · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more rewarding than working alongside colleag…
Skills: Pediatric Assessment, Urgent Care Medicine, Telemedicine, Laceration Repair, Abscess Drainage
Clifton, New Jersey, United States · Hybrid
$120/hr–$150/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more fulfilling than working with likeminded …
Skills: Pediatric Urgent Care, Emergency Medicine, Telemedicine, Procedural Care, Radiology Interpretation
Springfield, Virginia, United States · On-site
$17/hr–$27/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Medical History Intake, Venipuncture, EKG Placement
Clifton, New Jersey, United States · On-site
$110k–$180k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more rewarding than working alongside colleag…
Skills: Pediatric Assessment, Urgent Care Medicine, Laceration Repair, Radiograph Interpretation, Telemedicine
Clifton, New Jersey, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryPM Pediatric Care is the largest pediatric urgent care networ…
Skills: Pediatric Assessment, Urgent Care, Emergency Medicine, Laceration Repair, Radiograph Interpretation
Kissimmee, Florida, United States · On-site
$18/hr–$23/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Venipuncture, EKG Placement, Wound Irrigation
Clifton, New Jersey, United States · On-site
$70/hr–$100/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more rewarding than working alongside colleag…
Skills: Pediatric Assessment, Urgent Care Medicine, Telemedicine, Laceration Repair, Radiograph Interpretation
Washington, District of Columbia, United States · On-site
$17/hr–$28/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Front Desk Associate role is an opportunity for the right…
Skills: Customer Service, Microsoft Office Suite, HIPAA Compliance, Patient Registration, Medical Insurance Knowledge
Springfield, Virginia, United States · On-site
$17/hr–$27/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Venipuncture, EKG Placement, Wound Irrigation
Ashburn, Virginia, United States · On-site
$17/hr–$27/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Venipuncture, EKG Placement, Wound Irrigation
Rockville, Maryland, United States · On-site
$100k–$180k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThere’s nothing more fulfilling than working with likeminded …
Skills: Pediatric Care, Acute Injury Treatment, Telemedicine, Laceration Repair, Abscess Drainage
Washington, District of Columbia, United States • On-site
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Manage front desk operations by greeting families, registering patients, and maintaining accurate medical accounts. Coordinate patient flow and handle administrative tasks to ensure a first-class experience for families.
Requires a high school diploma or GED and proficiency in Microsoft Office with strong customer service skills. Prior experience in healthcare or hospitality is preferred.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
To perform this job successfully and provide our families with a First-class Experience that is Efficient and Accurate, an individual must be able to carry out each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Greets families professionally both in person and on the phone.
Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when needed
Accesses empathy and active listening in difficult interpersonal situations
Supports patient care quality initiatives as directed
Coordinates escalations and urgent issues to ensure timely and complete resolutions
Collaborates and communicates with site leadership to facilitate management of complex patient issues
Employs PM Pediatric Care’s Core values to help patients, families, and other team members navigate PM systems before, during, and after a visit
Monitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration process
Is in alignment with all distributed education to keep current on workflows, responsibilities, and technology
Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance
Manages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storage
Maintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelines
Performs opening and closing duties including but not limited to organizing, stocking, sanitizing, and reconciling
Executes other duties as assigned
Team player that can function independently in a fast-paced environment
Intermediate skills with Microsoft Office Suite.
Ability to work flexible work schedules based on office needs. At times, it may require travel to another site within reason
Excellent customer service and telephone skills
Strong verbal and written communication skills
Professional and friendly demeanor
Quality focused and detail oriented
Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change.
Outstanding time management, organizational, and critical thinking skills
Superior situational awareness and ability to successfully react to urgent situations
Prior experience in a healthcare environment and knowledge of medical insurance preferred
Socially perceptive and ability to relate to children and how they interact with their families
Comfortability with routinely shifting demands
Navigate multiple computer systems
Prior Front Desk, concierge, customer service or other hospitality experience preferred.
High school diploma or GED
The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.
PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
Revolutionizing the way healthcare is delivered to babies, children, and young adults.
PM Pediatric Care is the nation's largest provider of pediatric urgent care for children and young adults age 0-26, with offices coast to coast, telemedicine, and now mental health services available.
Offices: 1 Hollow Ln, New Hyde Park, New York 11042, US
Revolutionizing the way healthcare is delivered to babies, children, and young adults.
PM Pediatric Care is the nation's largest provider of pediatric urgent care for children and young adults age 0-26, with offices coast to coast, telemedicine, and now mental health services available.
Offices: 1 Hollow Ln, New Hyde Park, New York 11042, US
